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Process Mapping

Visually and logically map your processes to help you understand where problems lie and bring a shared vision to improvement efforts.

Knowing your current processes is the beginning of automation success.

Without a big picture understanding of how work happens, you can’t see the roadblocks or the opportunities to make efficiency gains. Process mapping aids collaboration across your team to bring together fragmented information about your business processes in one, clear map.

Complete view of processes

Capture details of interconnected workflows, visualise how changes affect timeframes and costs with real-time feedback, and establish a reliable audit trail.

One source of truth

A centralised approach makes it easy to collect everyone’s input, keep people keep people up to date, and provide access to employees working from anywhere.

Identify and fix issues

With process mapping, clear audit trails help you discover gaps, blind spots, and opportunities for improvement so you can make decisions with confidence.

Who we've worked for

DKG

“We don’t want our human resources performing mundane tasks. It’s so much more powerful for our people to spend time with customers, understanding what they want and need, listening to them and solving problems for them.”

– Luke Kelly
Director,
DKG Insurance Brokers

FEATURES

End-to-end process mapping

See the status of each process and maintain them in one place, which helps you prove your compliance and quickly update steps when laws or rules change.

Helpful collaboration tools

Get user-friendly tools to support collaboration and encourage ownership, including automated change logs, responsibility matrix updates, and email notifications.

Personalised dashboards

Our easy-to-use interfaces put you in control of who can provide feedback, make changes, and approve process mapping documentation.

Our Approach

Starting with process mapping, our gurus will help you automate to meet your business goals.

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Case Study

AI-powered automation speeds up NDIS claims process

Australia’s National Disability Insurance Scheme (NDIS) continues to transform the lives of more than half a million Australians with disabilities.

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Case Study

Greenwich College’s new hire ‘Raybot’ helps international students get enrolled into courses

An AI-powered bot unlocks productivity gains and future-proofs one of Australia’s largest private tertiary education providers to help process enrolment applications within 24 hours of receiving them.

OUR CLIENTS

Trusted by Australia’s most progressive businesses.