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Insight before action. Know how well your IT services are performing with complete Audits and Assessments.

How well equipped is your business to deal with a problem or improve its service delivery? Find out how your IT capability stacks up with Tecala’s audit and assessment services.

Tecala helps you determine how well prepared your organisation is to continue operating in the event of a disruption, deal with change or respond to a security incident.

Our comprehensive audits and assessments identify capability gaps and deliver immediate business value.

Services include:

  • Business continuity and disaster recovery assessments
  • IT Service Management (ITSM) reviews
  • Cyber Security assessments

We plan and stimulate an incident and then assess the impact it has on the BCP.

And with our incident, response, plan and change expertise, the concept of IT service management (ITSM) can be applied to many different types of business processes, not just IT.

How secure are you? Go beyond penetration testing with complete information security audit and assessment.

BCP & DR Assessment

How well equipped is your business to handle a power failure, pandemic or transport strike? The importance of a Business Continuity Plan (BCP) is only seen when something goes wrong.

Tecala helps you assess how well prepared your organisation is to continue operating in the event of a disruption. It’s not just the applications that need to keep running, it’s the ability for staff and facilities to be available and productive.

Closely tied to BCP is Disaster Recovery Plan (DRP). DR planning ensures your systems and applications can continue working if there is a problem at a primary location.

For DR to be effective it must be regularly reviewed. The last thing you want is for DR to fail when you need it most.

Tecala designs, plans, and audits a DR plan to make sure it will come to the rescue when needed the most.

IT Service Management Audit

Incident, Problem, Change and Request. Once the domain of IT, the concept of IT Service Management (ITSM) is now being applied to many different types of business processes.

ITSM helps you run your business by ensuring any incident or change is properly tracked and actioned, for maximum operational efficiency.

We help assess your ITSM maturity and can work with providers, such as ServiceNow, and models including ITIL to develop a practice within your organisation.

An ITSM audit will help you get the most out of technology and reduce manual processing of changes through email. Teams will work better together and there are many options for integrating an ITSM system with other operational systems, like networks and servers.

Security Assessments

Go beyond penetration testing with complete information security, audit, and assessment.

Today’s security perimeter is continuously expanding and demands a fresh approach to ensure it is capable of dealing with ongoing threats.

Tecala has both security consulting and operations expertise and helps clients develop a new level of capability.

A security assessment doesn’t stop with a single audit. Be prepared for change and let us help continuously improve your defences – from the cloud to your mobile devices.

BCP & DR Assessment
IT Service Management Audit
Security Assessments

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Strategic Technology Roadmap
Strategic Technology Roadmap

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Audits & Assessments
Audits & Assessments

Case study

Tecala consultancy helping Employsure scale with confidence.

By providing the right level of consultancy and support, we’re helping Employsure scale their business and grow with confidence.