Emerge Stronger in 2022 and beyond.

Melbourne-based Intelligent Automation Service Provider

Accelerate your brilliance with our Intelligent Business Automation Services and Support in Melbourne

Delivering locally managed and supported Business Process Automation & Robotic Process Automation in Melbourne

Tecala’s Automation Services combine robotic process automation, artificial intelligence and machine learning, and back-end integration and automation services, via a fully flexible ‘as a service model’. This provides you with an end-to-end automation solution that can scale as your business grows and your appetite for automation expands.

With Intelligent Automation delivering huge potential to drive performance, profitability and growth, our managed service model allows all our Melbourne-based clients to start with the areas of the business that offer the biggest opportunities for continuous business practice improvement. On an ongoing basis, we then identify the change opportunities and prioritise them in order of potential efficiency and cost-out impact.

Supported and augmented by our unified Managed IT, Cloud, Communications and Cyber Security services, Tecala’s Automation as a Service is managed by local teams of automation experts, working between our East Melbourne offices and your premises. This coordinated, end-to-end approach delivers on your specific business outcomes while achieving measurable ROI.

Intelligent Automation Services in Melbourne

Robotic Process Automation (RPA)

Robotic Process Automation is an effective way to streamline operations and reduce costs. By automating repeatable, manual tasks into automated workflows, we enable your teams to spend more time on high-value, revenue-generating and customer-experience-focused tasks. Tecala offer our robotic process automation (RPA) services across Melbourne, Sydney and throughout Australia.

Backend Integration and Automation

We use an API-based approach to integrate cloud and on-premise systems and applications. By automating specifically defined, high-capacity transactions you can reduce overheads and optimize resources across the business.

Artificial Intelligence (AI) and Machine Learning (ML)

At Tecala we use Artificial Intelligence (AI) and Machine Learning (ML) as two complementary services. With AI automating your repetitive and time consuming tasks, ML automatically learns from these tasks to improve operations without the need for human interaction.

We’re the #1 partner for progressive growing businesses  

Our Melbourne-based teams deliver the right level of automation for your organisation in your industry.

Our locally based automation experts give you the freedom and flexibility to scale the automation of your key business processes.

By delivering our Intelligent Automation as a Service (IAaaS) in an incremental, consumption-based model, Tecala gives you predictability and certainty in your budgeting, allowing you to achieve a return on your investments within a reasonable timeframe.

Our Consultancy and Advisory teams, working alongside our service and support staff, will continually optimise your automation services to ensure they continue to meet your objectives and deliver genuine business value.

All the people using your automation services will be supported on a daily basis through our Australian-owned and operated Service Operations Centre and our East Melbourne offices.  


Establish an intelligent business practice in your organisation.

Book your Automation Maturity Readiness Assessment

Business process automation is a long-term strategy. In a short 20-minute discussion, we’ll assess where you are on your journey and identify the key areas for automation in your business that will streamline processes, drive efficiencies and improve profitability.


Why and how Intelligent Automation can benefit medium-sized businesses 

Many Australian businesses went through a real-life process stress test in the past year. Mistakes were made, so we share our assessment to ensure your automation journey is successful.


Unleash twice the smarts to uplift your processes 

In our digital-first world, we’re under considerable pressure to bring our business processes up to our customer’s highest expectations. Find out how Australian businesses are turning to automation to close the gap.


We move fast. With you onboard