Successful managed service providers take the time to understand your business and the role your platforms, applications, and services play in your industry. The outcome you need is: proactive support.
We ask the right questions. To get you there faster.
At Tecala, we believe that every organisation deserves to enjoy a brilliant outcome from their technology initiatives and investments. That’s why we invest the time to understand your business before we start talking technology.
We believe in the value of long-term client relationships – where mutual trust can flourish and collaboration can really make an impact
Our in-house Consulting team works alongside our Managed Services, Cloud and Communications specialists to deliver a comprehensive range of ICT solutions and services. Supported by our 100% Australian-based Service Operations Centre, we continuously innovate and transform your ICT capabilities to drive your business performance.
We have the expertise to understand your business and how idiosyncratic variables and services can play a vital role in your success within your industry.
Benefit from our expertise by gaining the strategic and operational advantage of utilising high-end ICT management services and facilities to attain optimal technology utilisation, savings and productivity gains.
As your IT gets more complex, or more vendors are added, you need a managed service provider who has the right specialists onboard, to manage all your vendor environments and broader IT infrastructure.
Enjoy the seamless delivery of your IT services
We redesigned our entire business to focus on what our clients were actually asking for: the seamless delivery of ICT services. The result was the transformation of our business model to one where we provide technology as a ‘service’.
Consuming IT as a service is particularly relevant for SMEs and SMBs that have outgrown their current technology or service provider – either because the business has grown, or the technology challenges being faced have become more complex.
Alternatively some organisations may find that their technology or service provider has moved on to other markets, and their focus has moved away from your needs and best interests.
Another benefit relates to human resourcing. Companies may not be able to maintain the in-house support capabilities that are needed to cover the breadth of their ICT services and are not able to manage the evolving infrastructure. We can eliminate this problem with IT-as-a-Service.