Good government starts with good IT solutions. Turn citizen services into innovative opportunities with Tecala.

Government agencies have a duty to provide citizen and public administration services in an efficient way and today’s consumer-facing applications must be as available and easy to use as any other online service.

Government goes digital

Traditional government processes are very paper-based, but in recent years the move to digital has transformed how services are delivered.

With digital licenses being rolled out in some states, people have an expectation that government should be as easy to deal with as using a mobile app. Internal, browser-based and mobile government solutions must all be intuitive and effective.

The challenge many agencies face moving traditional processes to digital is having the right infrastructure in place to facilitate the transformation. The blend of maintaining legacy technology platforms while being innovative with new ways of working is a complex one. The place to begin is with a local, state or Australian government ICT strategy.

Tecala’s innovative government solutions help agencies deliver innovative and transformative services, while maintaining the best customer experience and data security available. We develop and deploy public sector IT solutions that are robust, reliable and secure.

Agencies are generating more and more data, but in many cases, it is not integrated and hence cannot be used by various applications.

We work with agencies to maximise the use of government data and ensure they have a clear path to modern and innovative citizen services.