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IT Consulting Services 

Tecala provide personalised ICT consulting services from our specialised teams across Australia. 

Your local team of business IT Consulting Experts in Australia

As a national MSP servicing the country’s major cities and regional areas, our information technology consulting team focus our efforts and resources on our clients located throughout Australia. Our Senior IT Consultants and Consulting Services teams operate out of Tecala’s Sydney and Melbourne offices and ensure your IT deployment is a strategic, fearless, and liberating experience.

By investing time in understanding your business and its key objectives, we can identify exactly what your IT strategy needs to deliver – both day-to-day, and in the long term. We’ll map your business objectives to your IT strategy to ensure you can respond to new challenges and opportunities in your organisation, and the market as a whole, with agility and confidence.

This is delivered through a Strategic Technology Roadmap, which ensures your technology strategy is in lock-step with your long term business vision and operational objectives, as well as being fully supportive of your Business Continuity Plan.

Tecala’s Consultancy and Advisory teams work hand-in-hand with our Managed IT Services and Support teams, who deliver tailored, cost-effective operational support for businesses across Australia. Together, as a coordinated and integrated team, we have every part of your business covered.

Our Consultancy and Advisory Services

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Consulting & Advisory
14th Jan

Strategic Technology Roadmap

Get your IT in lockstep with your long-term business vision and operation objectives, while getting support and validation for your Business Continuity Plan.

Strategic Technology Roadmap

Get your IT in lockstep with your long-term business vision and operation objectives, while getting support and validation for your Business Continuity Plan.

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Consulting & Advisory
31st Jan

Consulting Services

Tecala’s ICT Consulting specialists work with you to drive optimal value from your IT investments. We help you transform, manage and continually optimise your IT.

Consulting Services

Tecala’s ICT Consulting specialists work with you to drive optimal value from your IT investments. We help you transform, manage and continually optimise your IT.

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Consulting & Advisory
31st Jan

Audits & Assessments

Our IT audits and risk assessments show you how well prepared your business is to continue operating in the event of a disruption, disaster or security breach.

Audits & Assessments

Our IT audits and risk assessments show you how well prepared your business is to continue operating in the event of a disruption, disaster or security breach.

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Specialised ICT Consulting – Sydney, Melbourne, and across Australia  

Tecala has a Consultancy and Advisory heritage, born from the belief that all our clients and partners deserve to enjoy the best outcomes from their IT investments.  

We work alongside your internal teams to understand exactly what a successful outcome looks like for your organisation. Our local teams of solutions consultants then orchestrate our Managed Services, Cloud, Security, Intelligent Automation and Communications specialists to deliver the right solutions and services for your business.   

Supported by our Australia-based Service Operation Centre, that is owned and operated by us, your local Tecala team provides all the experience and expertise you need to transform, manage, and continually optimise your company’s ICT infrastructure. 

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BUSINESS OUTCOMES

Navigating technology to deliver the right outcome for your business in your specific industry.

Marrying over two decades of technology and strategy consulting experience, our planning and strategy programs incorporate your own specific business drivers. Taking a consultative approach, we’ll help you get where you need to be in the smartest way possible. 

From maximising the uptime of your business-critical applications to transforming your customer service experience, it all starts with the right technology development strategy. 

Improved Productivity & Cost Efficiencies

A successful ICT deployment delivers a measurable ROI aligned with your business and technology objectives. When you and your team are supported and empowered by new technology, productivity and efficiency follow soon after.

Swift & Sustainable Growth

We enable you to scale rapidly and sustainably, with reliable infrastructure in place to support your objectives as you grow. Equip yourselves with the tools to excel at client service and gain the lead on competitors.

Optimised Security & Reduced Risk

Robust protection measures should be put in place no matter the industry. The security outcomes we deliver are carefully developed to defend your business from the ubiquitous nature of security threats, business risk and natural disaster.

Agility, Certainty & Confidence

Change is inevitable, and it can be taken advantage of by forward-thinking businesses. By mapping your business objectives to your IT strategy we ensure you can respond to new operational challenges with speed and confidence.

Book a session with one of our Modern Workplace specialists

In a short briefing session, we’ll share the roadmap for delivering a modern workplace – a dynamic and digitalised environment in which business systems, operations and platforms are successfully designed and implemented.

At this meeting we will:

  • Evaluate your current technology situation
  • Gauge your modern working priorities and perform a gap analysis
  • Provide you with a tailored report that roadmaps your steps to a modern workplace
  • Clearly define your next steps

case study

Client Success – NobleOak 

To ensure key systems, applications and network links are fully operational at all times, NobleOak engaged the services of Tecala. 

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Frequently Asked Questions

What are IT Consulting and Advisory services?

  1. At Tecala our IT consulting and advisory services work hand-in-hand and there’s no delineation between the two. However, as a rule, generally consultants provide solutions to defined problems or requirements, while an advisory team works in long-term partnerships with you to ensure longer-term strategic and operational objectives are met. 
  2. Therefore, if your key challenge now is a cloud migration strategy, you’ll find yourself in conversation with our senior cloud solution consultants. Whereas if you’re seeking to pursue a long-term digital transformation strategy across the business, bringing together different stakeholders and integrating multiple technology platforms, we’d connect you with our advisory teams to can advise and lead you through that broader initiative. 

What is a Technology Roadmap, and do I need one?

  1. technology roadmap allows you to develop the most effective strategy for the effective evaluation, adoption, and deployment of technology in your business. 
  2. Once in place, it allows senior IT decision makers and business leaders (in fact all your IT stakeholders) to clearly understand what current projects are being worked on, so you know what’s being delivered and when. It also allows you and your teams to be ‘strategic’ when requesting new technology or asking for improvements to current infrastructure. At Tecala, we define this as having IT in ‘lock-step’ with your long-term business vision, and day-to-day operational objectives. 

What is a Business Continuity Plan, and do I need one?

  1. A business continuity plan (BCP) outlines how your business will continue operating in the event of a disaster, outage, security breach, or other unplanned disruption to your business.  
  2. It’s usually the outcome of an audit or risk assessment, where risk is defined as the ‘the effect of uncertainties on objectives.’ In other words, any possible event that creates uncertainty in meeting your objectives or delivering your services should be detailed in a business continuity plan, with clear contingencies in place for continuing to meet your objectives or the delivery of your services in the event of a disruption.  

What should I be looking for from a Consultancy and Advisory engagement?

  1. First and foremost, comprehensive experience and proven track record in delivering successful outcomes for similar organisations to yours, preferably in your industry.  
  2. You should be looking to receive a detailed IT strategy review resulting in a personalised IT strategy map that sets out a clear path to transformation – essentially, a strategic technology roadmap that gives you the confidence you need that your IT has the capability to achieve your goals. 
  3. A typical ICT strategy framework might involve cost modelling for projected growth with a forecast outlay; how to accommodate a staged approach for incremental change; or a go-to-market solution to support new product ideas. 

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