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Take a look at the current careers available at Tecala.

Join our Team

Our aim is to change the tech industry, with you beside us. We’re renowned for partnering with Australia’s most progressive, forward-thinking businesses that share our vision of a future where technology is the enabler of bolder, faster, and smarter ways of operating.

We are passionate about what we do, how we do it, and most importantly, why we’re doing it. And we’re just as hungry for your growth and success as we are for ours. In fact, the two should go hand in hand.

At Tecala, we’re proud to be a Great Place To Work Certified organisation and to have been listed in Australia’s Best Workplaces in Technology List. These accolades reflect our commitment to fostering an environment where our team can thrive. We’re always looking for incredible talent in full-time, part-time, and freelance capacities. If Tecala sounds like the kind of business you’d like to be a part of, let’s chat!

Get in touch today.

Current opportunities

Sydney, NSW

Product Manager

WHO ARE WE?

Tecala is an award-winning national ICT managed services provider. We work hard to help our customers transform their businesses through the innovative use of technology and need more great people to join our vibrant and growing team.

We pride ourselves on our reputation for quality and consistently delivering the right solution for our customers. You have the opportunity to become part of a supportive team, working together to provide solutions that make a difference to our broad customer base. If you are passionate about technology and motivated by assisting customers in improving their ICT operations, you will thrive with us.

about THE ROLE

As the Product Manager for the Tecala Service Catalogue, you will be pivotal in enhancing and expanding our product offerings across various domains critical to our customers’ operations.

This role reports directly to the Chief Operating Officer and collaborates closely with leaders in Cloud, Communications, Managed Services, Automation, Data and AI, Security, Consultancy, Risk, and Marketing business units.

You will drive the development, market readiness, and ongoing refinement of our service catalogue, ensuring it remains competitive, efficient, and aligned with customer expectations.

Specifically in this role, you’ll be responsible for:

  • Ongoing development and enhancement of Tecala’s Product Catalogue, always striving to elevate “good” to “best”.
  • Expansion and development of the Product Development framework.
  • Co-development of Managed Services offerings, including creation of SOP’s and automation elements, as required.
  • Expansion of the Microsoft Cloud Services practice.
  • Market insights and research.
  • Product definition and launch assistance for all business units heads.
  • Collaboration with marketing on training, product launches and enhancements.
  • Process improvement focusing on advanced intelligence via tooling, SaaS, etc.

WHAT WE’RE LOOKING FOR…

Ideally you’ll have:

  • Previous experience in Product Management or Pre/Post Sales Support roles.
  • Broad understanding of vendor technologies such as AWS, Cisco, Microsoft, VMware/Broadcom.
  • Deep market knowledge in Cloud, Communications, Security, Managed Services, and Data.
  • 10+ years’ experience in a Systems Integrator (SI) or Managed Service Provider (MSP) environment.
  • Demonstrable commercial acumen and familiarity with ITIL Framework.
  • Experience in product placement and marketing is highly desirable.
  • Strong time management and communication skills are essential.

WHAT CAN WE OFFER YOU?

As part of our team, you’ll be able to learn and grow in a supportive environment. We were certified as a Great Place to Work for 2023 and 2024 and ranked in the top 20 of Australia’s Best Workplaces in Technology 2024.

We have listed some of those benefits below for you:

  • Paid Birthday Leave.
  • Health & Wellness perks including discounted gym membership.
  • Access to ongoing Learning & Development opportunities, including self paced learning through our learning management system.
  • Access to Career Pathways so you can continue to build a career in the business.
  • Reward & Recognition Program where you can also thank and reward your team mates.
  • Employee discounts – Access discounted rates and offers from a variety of providers, including health insurance and IT Hardware.
  • Employee Assistance Program (EAP).

Note: As an essential part of our hiring process, you will be required to undertake a National Criminal History Check.

HOW TO APPLY

Should you be excited about the opportunity to really make a difference within a business, please send a cover letter and your resume through and start the next step of your career.

No agencies, please – we’ve got this one covered.

We foster a work environment that is inclusive and diverse, where our people can be themselves. Every idea and perspective is valued so that our services reflect the companies we support. We welcome diversity in all its forms, and so we welcome applications from suitably qualified candidates across the range of underrepresented communities.

 

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years’ experience do you have as a product manager?
  • What’s your expected annual base salary?

Receptionist/Office Assistant

WHO ARE WE?

Tecala is an award-winning national ICT managed services provider. We work hard to help our customers transform their businesses through the innovative use of technology and need more great people to join our vibrant and growing team.

We pride ourselves on our reputation for quality and consistently delivering the right solution for our customers. You have the opportunity to become part of a supportive team, working together to provide solutions that make a difference to our broad customer base. If you are passionate about technology and motivated by assisting customers in improving their ICT operations, you will thrive with us.

about THE ROLE

Reporting to the Executive Assistant to our Managing Director, you will play a crucial role in maintaining the smooth operation of our Sydney office. This role will involve assisting team managers, coordinating business processes, and delivering exceptional customer service to visitors and callers.

Specifically in this role, you’ll:

  • Assist in ensuring the smooth operation of office facilities and management of office supplies.
  • Support team managers by assisting with administrative tasks and compiling reports for internal management and clients.
  • Provide input for improving and coordinating key business processes.
  • Undertake office administration tasks as assigned by the manager.
  • Greet visitors and direct them to appropriate meeting points.
  • Arrange catering and refreshments for guests and meetings.
  • Answer incoming calls and transfer them to relevant areas.
  • Manage incoming and outgoing mail, packages and courier deliveries.
  • Maintain tidy and organised shared areas.
  • Assist with scheduling appointments and coordinating meetings.
  • Provide general administrative support such as data entry and filing.
  • Arrange travel and accommodations.

WHAT WE’RE LOOKING FOR…

Ideally you’ll have:

  • Previous experience in customer service, clerical or receptionist type role.
  • Experience with basic office administrative tasks such as filing, scanning and document management.
  • Excellent communication skills, both verbal and written.
  • Strong interpersonal skills and the ability to interact professionally with colleagues, clients, and visitors.
  • Attention to detail and accuracy in tasks such as data entry and document preparation.
  • Organisational skills and the ability to prioritise tasks effectively.
  • Problem-solving skills to address routine administrative challenges.
  • Time management skills to meet deadlines and manage workload efficiently.

WHAT CAN WE OFFER YOU?

As part of our team, you’ll be able to learn and grow in a supportive environment. We were certified as a Great Place to Work for 2023 and 2024 and ranked in the top 20 of Australia’s Best Workplaces in Technology 2024.

We have listed some of those benefits below for you:

  • Paid Birthday Leave.
  • Health & Wellness perks including discounted gym membership.
  • Access to ongoing Learning & Development opportunities, including self paced learning through our learning management system.
  • Access to Career Pathways so you can continue to build a career in the business.
  • Reward & Recognition Program where you can also thank and reward your team mates.
  • Employee discounts – Access discounted rates and offers from a variety of providers, including health insurance and IT Hardware.
  • Employee Assistance Program (EAP).

Note: As an essential part of our hiring process, you will be required to undertake a National Criminal History Check.

HOW TO APPLY

Should you be excited about the opportunity to really make a difference within a business, please send a cover letter and your resume through and start the next step of your career.

No agencies, please – we’ve got this one covered.

We foster a work environment that is inclusive and diverse, where our people can be themselves. Every idea and perspective is valued so that our services reflect the companies we support. We welcome diversity in all its forms, and so we welcome applications from suitably qualified candidates across the range of underrepresented communities.

 

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years’ experience do you have as an office assistant?
  • Do you have experience in administration?
  • Do you have customer service experience?
  • Which of the following Microsoft Office products are you experienced with?
  • What’s your expected annual base salary?

ServiceNow Developer

WHO ARE WE?

Tecala is an award-winning national ICT managed services provider. We work hard to help our customers transform their businesses through the innovative use of technology and need more great people to join our vibrant and growing team.

We pride ourselves on our reputation for quality and consistently delivering the right solution for our customers. You have the opportunity to become part of a supportive team, working together to provide solutions that make a difference to our broad customer base. If you are passionate about technology and motivated by assisting customers in improving their ICT operations, you will thrive with us.

about THE ROLE

Tecala is seeking an experienced ServiceNow Developer to join our growing team. The successful candidate will have a passion for technology and a strong desire to work in a dynamic and innovative environment. The ServiceNow Developer will be responsible for the development, implementation, configuration and maintenance of the ServiceNow platform.

WHAT WE’RE LOOKING FOR…

The ‘Must haves’:

  • Design, develop and implement ServiceNow solutions that meet business requirements and are in alignment with ITSM best practices.
  • Develop, maintain and enhance ServiceNow workflows, forms, lists, business rules, UI components, web services, tables, and reports.
  • Ensure ServiceNow platform stability by conducting maintenance activities and applying necessary updates and patches.
  • Provide technical support for ServiceNow incidents, problems and service requests.
  • Collaborate with other teams to integrate ServiceNow with other systems and tools.
  • Participate in the creation of technical specifications, design documents and test plans.
  • Stay up to date with emerging trends and technologies in the ServiceNow space.

The ‘Nice to haves’:

  • Bachelor’s degree in Computer Science, Information Systems or related field.
  • At least 3 years of experience administering and developing in ServiceNow.
  • Strong technical skills in ServiceNow development, including experience with workflows, business rules, UI actions, client scripts, notifications, and integrations.
  • Experience with ITSM, ITOM, HR Service Delivery, or other ServiceNow modules.
  • Strong understanding of ServiceNow data models, scripting, and security.
  • Ability to communicate technical concepts to non-technical stakeholders.
  • Excellent problem-solving skills and attention to detail.
  • ServiceNow Certification(s) is a plus.

WHAT CAN WE OFFER YOU?

As part of our team, you’ll be able to learn and grow in a supportive environment. We were certified as a Great Place to Work for 2023 and 2024 and ranked in the top 20 of Australia’s Best Workplaces in Technology 2024.

We have listed some of those benefits below for you:

  • Paid Birthday Leave.
  • Health & Wellness perks including discounted gym membership.
  • Access to ongoing Learning & Development opportunities, including self paced learning through our learning management system.
  • Access to Career Pathways so you can continue to build a career in the business.
  • Reward & Recognition Program where you can also thank and reward your team mates.
  • Employee discounts – Access discounted rates and offers from a variety of providers, including health insurance and IT Hardware.
  • Employee Assistance Program (EAP).

Note: As an essential part of our hiring process, you will be required to undertake a National Criminal History Check.

HOW TO APPLY

If you’re excited about the opportunity to make a difference in our business, meet the musts and tick some maybes, then apply now.

Be sure to include a cover letter and CV to support your application.

No agencies, please – we’ve got this one covered.

We foster a work environment that is inclusive and diverse, where our people can be themselves. Every idea and perspective is valued so that our services reflect the companies we support. We welcome diversity in all its forms, and so we welcome applications from suitably qualified candidates across the range of underrepresented communities.

 

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years’ experience do you have as a ServiceNow Developer?
  • What’s your expected annual base salary?
  • How much notice are you required to give your current employer?

Technical Project Manager – Automation, Data and AI

WHO ARE WE?

Tecala is an innovative, agile, and experienced technology and IT services partner in Australia. We provide leading edge technology and IT solutions to mid-market companies across Australia.

In the Tecala Automation, Data and AI division we specialise in providing cutting-edge solutions that intersect the worlds of Automation, Data, and AI that allows companies to supercharge their business operations.

We are dedicated to delivering transformative and strategic capabilities that empower businesses to thrive in a digital-first world.

about THE ROLE

We are looking for an experienced Technical Project Manager to oversee and deliver high-quality projects within our Automation, Data and AI division.

The successful candidate will be responsible for managing the entire project lifecycle, from initiation through completion, ensuring timely delivery of projects that meet our customers’ expectations.

Specifically, in this role you’ll:

  • Lead the planning and implementation of project initiatives in Automation, Data, and AI, ensuring alignment with client requirements and business goals.
  • Manage project setup and tracking using the agile module in ServiceNow, maintaining visibility and control over project progress.
  • Coordinate and motivate cross-functional teams to meet project milestones and deliverables.
  • Facilitate communication between project stakeholders, including clients, team members, and other relevant parties, to ensure clarity and alignment.
  • Identify, assess, and mitigate project risks, ensuring proactive solutions to potential hurdles.
  • Maintain rigorous adherence to budgeting, scheduling, and quality standards.
  • Provide detailed reports and updates to senior management on project status, insights, and recommendations.
  • Cultivate strong client relationships, ensuring customer satisfaction and ongoing engagement.

WHAT CAN WE OFFER YOU?

As part of our team, you’ll be able to learn and grow in a supportive environment. We were certified as a Great Place to Work for 2023 and 2024 and ranked in the top 20 of Australia’s Best Workplaces in Technology 2024.

We offer competitive compensation, comprehensive benefits, and ongoing opportunities for professional development. We have listed some of those benefits below for you:

  • Paid Birthday Leave.
  • Health & Wellness perks including discounted gym membership.
  • Access to ongoing Learning & Development opportunities, including self paced learning through our learning management system.
  • Access to Career Pathways so you can continue to build a career in the business.
  • Reward & Recognition Program where you can also thank and reward your team mates.
  • Employee discounts – Access discounted rates and offers from a variety of providers, including health insurance and IT Hardware.
  • Employee Assistance Program (EAP).

Note: As an essential part of our hiring process, you will be required to undertake a National Criminal History Check.

HOW TO APPLY

If you’re excited about the opportunity to make a difference in our business, then apply now.

Be sure to include a cover letter and CV to support your application.

No agencies, please – we’ve got this one covered.

We foster an inclusive and diverse work environment where our people can be themselves. Every idea and perspective is valued so that our services reflect the companies we support. We welcome diversity in all its forms, and so we welcome applications from suitably qualified candidates across the range of underrepresented communities.

 

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years’ experience do you have as an Automation Project Manager?
  • How many years of project management experience do you have?
  • What’s your expected annual base salary?

Business Development Manager – Automation, Data and AI

WHO ARE WE?

Tecala is an innovative, agile, and experienced technology and IT services partner in Australia. We provide leading edge technology and IT solutions to mid-market companies across Australia.

In the Tecala Automation, Data and AI division we specialise in providing cutting-edge solutions that intersect the worlds of Automation, Data, and AI that allows companies to supercharge their business operations.

We are dedicated to delivering transformative and strategic capabilities that empower businesses to thrive in a digital-first world.

about THE ROLE

We are seeking a driven Business Development Manager to join our dynamic Automation, Data and AI division.

As a pivotal part of our team, your primary role will be to generate new business opportunities, focusing on innovative and tailored solutions that meet the unique needs of our clients.

This position is ideal for a true hunter with a passion for technology and a proven track record in sales excellence.

Specifically, in this role you’ll:

  • Identify and cultivate new business opportunities through strategic prospecting and networking.
  • Develop and maintain strong relationships with potential and existing clients.
  • Understand client needs and develop tailored proposals that provide clear, innovative solutions.
  • Collaborate with technical teams to ensure that proposals meet both client expectations and company standards.
  • Work closely with our Marketing team to create and execute innovative marketing campaigns that enhance brand visibility and engagement.
  • Negotiate and close deals while ensuring compliance with all contractual and regulatory requirements.
  • Achieve and exceed monthly and quarterly sales targets.
  • Represent Tecala at industry events and conferences.

WHAT CAN WE OFFER YOU?

As part of our team, you’ll be able to learn and grow in a supportive environment. We were certified as a Great Place to Work for 2023 and 2024 and ranked in the top 20 of Australia’s Best Workplaces in Technology 2024.

We offer competitive compensation, comprehensive benefits, and ongoing opportunities for professional development. We have listed some of those benefits below for you:

  • Competitive commission plan.
  • Paid Birthday Leave.
  • Health & Wellness perks including discounted gym membership.
  • Access to ongoing Learning & Development opportunities, including self paced learning through our learning management system.
  • Access to Career Pathways so you can continue to build a career in the business.
  • Reward & Recognition Program where you can also thank and reward your team mates.
  • Employee discounts – Access discounted rates and offers from a variety of providers, including health insurance and IT Hardware.
  • Employee Assistance Program (EAP).

Note: As an essential part of our hiring process, you will be required to undertake a National Criminal History Check.

HOW TO APPLY

If you’re excited about the opportunity to make a difference in our business, meet the musts and tick some maybes, then apply now.

Be sure to include a cover letter and CV to support your application.

No agencies, please – we’ve got this one covered.

We foster an inclusive and diverse work environment where our people can be themselves. Every idea and perspective is valued so that our services reflect the companies we support. We welcome diversity in all its forms, and so we welcome applications from suitably qualified candidates across the range of underrepresented communities.

 

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years of business development experience do you have?
  • What’s your expected annual base salary?

Microsoft Power Platform Developer

WHO ARE WE?

Tecala is an innovative, agile, and experienced technology and IT services partner in Australia. We provide leading edge technology and IT solutions to mid-market companies across Australia.

In the Tecala Automation, Data and AI division we specialise in providing cutting-edge solutions that intersect the worlds of Automation, Data, and AI that allows companies to supercharge their business operations.

We are dedicated to delivering transformative and strategic capabilities that empower businesses to thrive in a digital-first world.

about THE ROLE

We seek a skilled Microsoft Power Platform Developer to join our dynamic team.

The ideal candidate will develop, deploy, and manage applications using the Microsoft Power Platform suite, including Power Apps, Power Automate, Power BI, Power Pages, and Copilot Studio, to improve business operations and deliver innovative solutions to our clients.

Specifically, in this role you’ll:

  • Design and develop applications using Microsoft Power Apps that meet business requirements and enhance productivity.
  • Utilise Power Automate to boost productivity by automating repetitive tasks and workflows with process automation.
  • Develop actionable insights through Power BI by creating custom dashboards and reports that provide deep analytical capabilities.
  • Create websites and customer solutions fast while securely storing and managing data using Microsoft Power Pages.
  • Transform customer and employee experiences when you build custom copilots using Microsoft Copilot Studio.
  • Collaborate with stakeholders to define system requirements, features, and functionality.
  • Provide ongoing maintenance, support, and enhancement in existing systems and platforms.
  • Ensure best practices and compliance with development and security standards.
  • Troubleshoot and resolve issues in a timely and effective manner.
  • Train and support users on new tools and systems implemented.

WHAT CAN WE OFFER YOU?

As part of our team, you’ll be able to learn and grow in a supportive environment. We were certified as a Great Place to Work for 2023 and 2024 and ranked in the top 20 of Australia’s Best Workplaces in Technology 2024.

We have listed some of those benefits below for you:

  • Paid Birthday Leave.
  • Health & Wellness perks including discounted gym membership.
  • Access to ongoing Learning & Development opportunities, including self paced learning through our learning management system.
  • Access to Career Pathways so you can continue to build a career in the business.
  • Reward & Recognition Program where you can also thank and reward your team mates.
  • Employee discounts – Access discounted rates and offers from a variety of providers, including health insurance and IT Hardware.
  • Employee Assistance Program (EAP).

Note: As an essential part of our hiring process, you will be required to undertake a National Criminal History Check.

HOW TO APPLY

If you’re excited about the opportunity to make a difference in our business, meet the musts and tick some maybes, then apply now.

Be sure to include a cover letter and CV to support your application.

No agencies, please – we’ve got this one covered.

We foster an inclusive and diverse work environment where our people can be themselves. Every idea and perspective is valued so that our services reflect the companies we support. We welcome diversity in all its forms, and so we welcome applications from suitably qualified candidates across the range of underrepresented communities.

 

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years’ experience do you have as a Platform Developer?
  • How many years’ experience do you have in a software development role?
  • How many years’ experience do you have as a Power BI Developer?
  • How many years’ experience do you have as an Automation Developer?
  • What’s your expected annual base salary?

Data Engineer/Analyst

WHO ARE WE?

Tecala is an innovative, agile, and experienced technology and IT services partner in Australia. We provide leading edge technology and IT solutions to mid-market companies across Australia.

In the Tecala Automation, Data and AI division we specialise in providing cutting-edge solutions that intersect the worlds of Automation, Data, and AI that allows companies to supercharge their business operations.

We are dedicated to delivering transformative and strategic capabilities that empower businesses to thrive in a digital-first world.

about THE ROLE

We are seeking a versatile Data Engineer/Analyst with expertise in Microsoft Fabric and Microsoft Azure iPaaS.

This hybrid role requires a blend of technical prowess in data infrastructure and analytical skills to extract actionable insights from data.

The successful candidate will design and maintain scalable data systems while also analysing complex datasets to support strategic decision-making.

Specifically, in this role you’ll:

  • Design, implement, and maintain scalable data pipelines using Microsoft Fabric and Azure iPaaS to support data integration, transformation, and delivery of customer-centric solutions.
  • Develop and manage efficient data models and architectures for both operational and analytical purposes to enhance customer service delivery.
  • Perform data analysis to uncover trends, patterns, and insights; deliver reports and visualisations that guide business decisions and provide direct value to customers.
  • Utilise Azure iPaaS for effective data integration and workflow automation across various platforms to streamline customer data processes.
  • Collaborate with business stakeholders and customers to understand their data needs and deliver tailored analytical solutions that enhance their operations.
  • Maintain the integrity and reliability of data systems, ensuring high standards of data quality and accessibility for customer applications.
  • Stay current with industry trends and advancements in data engineering and analysis, especially within Microsoft ecosystems, to continuously improve solutions offered to customers.
  • Provide technical guidance and mentorship to team members on best practices in data management and analysis, focusing on customer outcomes.

WHAT CAN WE OFFER YOU?

As part of our team, you’ll be able to learn and grow in a supportive environment. We were certified as a Great Place to Work for 2023 and 2024 and ranked in the top 20 of Australia’s Best Workplaces in Technology 2024.

We have listed some of those benefits below for you:

  • Paid Birthday Leave.
  • Health & Wellness perks including discounted gym membership.
  • Access to ongoing Learning & Development opportunities, including self paced learning through our learning management system.
  • Access to Career Pathways so you can continue to build a career in the business.
  • Reward & Recognition Program where you can also thank and reward your team mates.
  • Employee discounts – Access discounted rates and offers from a variety of providers, including health insurance and IT Hardware.
  • Employee Assistance Program (EAP).

Note: As an essential part of our hiring process, you will be required to undertake a National Criminal History Check.

HOW TO APPLY

If you’re excited about the opportunity to make a difference in our business, meet the musts and tick some maybes, then apply now.

Be sure to include a cover letter and CV to support your application.

No agencies, please – we’ve got this one covered.

We foster an inclusive and diverse work environment where our people can be themselves. Every idea and perspective is valued so that our services reflect the companies we support. We welcome diversity in all its forms, and so we welcome applications from suitably qualified candidates across the range of underrepresented communities.

 

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years’ experience do you have as a Data Engineer?
  • What’s your expected annual base salary?

Sales Development Representative

WHO ARE WE?

Tecala is an award-winning national ICT managed services provider. We work hard to help our customers transform their businesses through the innovative use of technology and need more great people to join our vibrant and growing team.

We pride ourselves on our reputation for quality and consistently delivering the right solution for our customers. You have the opportunity to become part of a supportive team, working together to provide solutions that make a difference to our broad customer base. If you are passionate about technology and motivated by assisting customers in improving their ICT operations, you will thrive with us.

about THE ROLE

With our business development activities expanding rapidly, we are seeking a dedicated Sales Development Representative (SDR) to join our team at Tecala. Reporting to the Manager of Demand Generation, you will leverage your passion and persistence to identify, pursue, and qualify sales opportunities with potential clients.

You will be responsible for engaging with prospects, understanding their needs, and setting up meetings for our sales team. Your efforts will directly contribute to our sales pipeline, making you an integral part of our business development strategy.

Your development will be supported by engaging in early prospect interactions with Account Executives, along with training sessions led by internal executives, subject matter experts (SMEs), and external technology vendors who power our end-user solutions.

Additionally, your efforts will be backed by our demand generation investments, including marketing and the partner & alliance team, as well as the guidance of an experienced and hands-on manager.

WHAT WE’RE LOOKING FOR…

  • An effective communicator who is well-presented both in person and via the phone.
  • Known for their ability to build trusted relationships from the ground up.
  • Enthusiastic, energetic and assertive, with a strong desire to grow their potential.
  • Passionate about technology, keeps up-to-date on emerging trends and understands a broad spectrum of IT products / services.
  • Excellent social selling skills.
  • Adept in Internal Sales and have a proven track record of over-achieving their KPIs.

WHAT CAN WE OFFER YOU?

As part of our team, you’ll be able to learn and grow in a supportive environment. We were certified as a Great Place to Work for 2023 and 2024 and ranked in the top 20 of Australia’s Best Workplaces in Technology 2024.

We offer competitive compensation, comprehensive benefits, and ongoing opportunities for professional development. We have listed some of those benefits below for you:

  • Paid Birthday Leave.
  • Health & Wellness perks including discounted gym membership.
  • Access to ongoing Learning & Development opportunities, including self paced learning through our learning management system.
  • Access to Career Pathways so you can continue to build a career in the business.
  • Reward & Recognition Program where you can also thank and reward your team mates.
  • Employee discounts – Access discounted rates and offers from a variety of providers, including health insurance and IT Hardware.
  • Employee Assistance Program (EAP).

Note: As an essential part of our hiring process, you will be required to undertake a National Criminal History Check.

HOW TO APPLY

If you’re excited about the opportunity to make a difference in our business, meet the musts and tick some maybes, then apply now.

Be sure to include a cover letter and CV to support your application.

No agencies, please – we’ve got this one covered.

We foster an inclusive and diverse work environment where our people can be themselves. Every idea and perspective is valued so that our services reflect the companies we support. We welcome diversity in all its forms, and so we welcome applications from suitably qualified candidates across the range of underrepresented communities.

 

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years’ experience do you have as a Sales Development Representative?
  • Do you have lead generation experience?
  • How many years of B2B sales experience do you have?
  • Do you have experience in a role which requires relationship management experience?
  • What’s your expected annual base salary?

Support Engineer

WHO ARE WE?

Tecala is an award-winning national ICT managed services provider. We work hard to help our customers transform their businesses through the innovative use of technology and need more great people to join our vibrant and growing team.

We pride ourselves on our reputation for quality and consistently delivering the right solution for our customers. You have the opportunity to become part of a supportive team, working together to provide solutions that make a difference to our broad customer base. If you are passionate about technology and motivated by assisting customers in improving their ICT operations, you will thrive with us.

about THE ROLE

As a Support Engineer, you are our front line, delivering support to our customers in relation to our broad private cloud offerings and accompanying managed services. Daily duties will have you engaging directly with remote end-users to provide technical assistance in predominately Microsoft, VMware, and Citrix-based solutions. The client-facing nature of this role requires that oral and written communication skills are of utmost importance, as is the ability to get “hands-on” when required.

WHAT WE’RE LOOKING FOR…

The ‘Must haves’:

  • A genuine “customer first” focus.
  • Demonstrated experience working in comparable Service Desk position.
  • Strong communication and interpersonal skills.
  • Minimum of 1–2 years’ experience supporting the following technologies: Microsoft – Windows Server, O365, Windows 7-10, Active Directory, Exchange, VMWare, and Cloud technologies.
  • Ability to build and maintain effective relationships with clients and co-workers.
  • Good time management, strong analytical and problem-solving skills.
  • Flexibility around shift-work, staggered between 6am and 10pm, standard business days.

The ‘Nice to haves’:

  • Experience working within an ITSM environment and familiarity with ITIL processes.
  • ITIL Foundations accreditation.
  • Current industry or tertiary qualifications.
  • Experience within a System Integrator or Managed Services provider.

WHAT CAN WE OFFER YOU?

As part of our team, you’ll be able to learn and grow in a supportive environment. We were certified as a Great Place to Work for 2023 and 2024 and ranked in the top 20 of Australia’s Best Workplaces in Technology 2024.

We have listed some of those benefits below for you:

  • Paid Birthday Leave.
  • Health & Wellness perks including discounted gym membership.
  • Access to ongoing Learning & Development opportunities, including self paced learning through our learning management system.
  • Access to Career Pathways so you can continue to build a career in the business.
  • Reward & Recognition Program where you can also thank and reward your team mates.
  • Employee discounts – Access discounted rates and offers from a variety of providers, including health insurance and IT Hardware.
  • Employee Assistance Program (EAP).

Note: As an essential part of our hiring process, you will be required to undertake a National Criminal History Check.

HOW TO APPLY

If you’re excited about the opportunity to make a difference in our business, meet the musts and tick some maybes, then apply now.

Be sure to include a cover letter and CV to support your application.

No agencies, please – we’ve got this one covered.

We foster an inclusive and diverse work environment where our people can be themselves. Every idea and perspective is valued so that our services reflect the companies we support. We welcome diversity in all its forms, and so we welcome applications from suitably qualified candidates across the range of underrepresented communities.

 

Your application will include the following questions:

  • Are you available to work on a rotating roster?
  • What’s your expected annual base salary?
  • Which of the following statements best describes your right to work in Australia?
  • How many years’ experience do you have as a support engineer?
  • Do you have customer service experience?
  • Do you have technical support experience?
  • How much notice are you required to give your current employer?

Senior Cloud Architect

WHO ARE WE?

Tecala is an award-winning national ICT managed services provider. We work hard to help our customers transform their businesses through the innovative use of technology and need more great people to join our vibrant and growing team.

We pride ourselves on our reputation for quality and consistently delivering the right solution for our customers. You have the opportunity to become part of a supportive team, working together to provide solutions that make a difference to our broad customer base. If you are passionate about technology and motivated by assisting customers in improving their ICT operations, you will thrive with us.

about THE ROLE

As part of Tecala’s Cloud team, the Senior Cloud Architect will be directly responsible for designing and implementing solutions using modern architecture across multiple customers. As a technical leader, you’ll be working on cutting-edge cloud designs to improve customer’s Information technology performance, uptime and security.

Specifically in this role, you’ll be responsible for:

  • Providing technical leadership strategy and roadmap designs for the next generation of cloud solutions.
  • Architecture design for public and private cloud solutions.
  • Collaborating with various technical stakeholder clients, including the architecture, security, network and infrastructure teams to enable technology selection.
  • Providing support to project managers through developing tasks, estimates, and dependencies to meet delivery expectations.
  • Creating and publishing technical design standards to ensure reusability.

WHAT WE’RE LOOKING FOR…

Ideally you’ll have:

  • 10+ years of working experience with VMware Cloud or Microsoft HyperV solutions.
  • Experience with design and deployment of Azure Stack HCI/Hub/Edge.
  • Experience with migration to and from Public clouds.
  • Practical experience in designing and implementing public cloud platforms.
  • Knowledge of Infrastructure-as-Code, GitOps and associated deployment pipelines.
  • Knowledge of cloud computing networking concepts.
  • Familiarity with core infrastructure-related areas such as Active Directory, VMware virtualisation, SAN, and backups (mandatory).
  • Experience developing technology architectures for traditional private virtualised environments.
  • Knowledge of security and implementation of SSO/MFA.
  • Experience troubleshooting issues through monitoring, logging and debugging tooling.
  • Significant experience in the end-to-end project life cycle – including high-level architecture, detailed design & implementation.

WHAT CAN WE OFFER YOU?

As part of our team, you’ll be able to learn and grow in a supportive environment. We were certified as a Great Place to Work for 2023 and 2024 and ranked in the top 20 of Australia’s Best Workplaces in Technology 2024.

We have listed some of those benefits below for you:

  • Paid Birthday Leave.
  • Health & Wellness perks including discounted gym membership.
  • Access to ongoing Learning & Development opportunities, including self paced learning through our learning management system.
  • Access to Career Pathways so you can continue to build a career in the business.
  • Reward & Recognition Program where you can also thank and reward your team mates.
  • Employee discounts – Access discounted rates and offers from a variety of providers, including health insurance and IT Hardware.
  • Employee Assistance Program (EAP).

Note: As an essential part of our hiring process, you will be required to undertake a National Criminal History Check.

HOW TO APPLY

Should you be excited about the opportunity to really make a difference within a business, please send a cover letter and your resume through and start the next step of your career.

No agencies, please – we’ve got this one covered.

We foster an inclusive and diverse work environment where our people can be themselves. Every idea and perspective is valued so that our services reflect the companies we support. We welcome diversity in all its forms, and so we welcome applications from suitably qualified candidates across the range of underrepresented communities.

 

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years’ experience do you have as a Cloud Architect?
  • What’s your expected annual base salary?
  • How many years of project management experience do you have?
  • How much notice are you required to give your current employer?
  • How many years’ experience do you have as an Architectural Designer?
  • How many years’ experience do you have as an Architectural Design Consultant?

Norwest, NSW

Accounts Clerk

WHO ARE WE?

Tecala is an award-winning national ICT managed services provider. We work hard to help our customers transform their businesses through the innovative use of technology and need more great people to join our vibrant and growing team.

We pride ourselves on our reputation for quality and consistently delivering the right solution for our customers. You have the opportunity to become part of a supportive team, working together to provide solutions that make a difference to our broad customer base. If you are passionate about technology and motivated by assisting customers in improving their ICT operations, you will thrive with us.

about THE ROLE

This role reports to the Chief Financial Officer. It is responsible for accurately completing various tasks, including accountability and all tasks related to Accounts Payable, Amex and VISA expenditure, Expense claims and the related systems and processes, including Fixed Assets and FBT reporting. Occasionally, other accounting tasks may be required to fulfill monthly accounting functions and other administrative duties, such as answering phones and handling accounting inquiries.

In this role, you’ll be responsible for a variety of accounting and administrative tasks, including:

  • Accounts Payable management and processing on a timely basis, including management of payment runs and cash flow forecasting.
  • Supplier relationship management, managing supplier enquiries, supplier statement reconciliations and resolving any pricing and invoice discrepancies.
  • Amex and VISA card processing and payment.
  • Expense Claims processing.
  • Accounting and management of Fixed assets.
  • Accrual accounting.
  • FBT reporting.
  • Management of all Accounts Payable systems and improvements – TRAILD, Prospend.
  • Supplier Master Data Management – creating new suppliers and maintaining current information and contacts.
  • Management of accounts email box.
  • Answering incoming calls (ad hoc from time to time).
  • Other duties as requested by your manager.

To be a great fit, you’ll have

  • Minimum 5 Years’ Experience: Demonstrated experience in Accounts Payable, expenses, accruals and fixed assets coding.
  • Education: TAFE or University qualifications in bookkeeping.
  • Microsoft Excel: Intermediate to advanced skills.
  • Excellent Communication Skills.
  • Attention to Detail.
  • Prioritisation and Multi-tasking.
  • Time Management.
  • Problem-solving Skills.
  • MYOB Advanced desirable.

WHAT CAN WE OFFER YOU?

As part of our team, you’ll be able to learn and grow in a supportive environment. We were certified as a Great Place to Work for 2023 and 2024 and ranked in the top 20 of Australia’s Best Workplaces in Technology 2024.

We offer competitive compensation, comprehensive benefits, and ongoing opportunities for professional development. We have listed some of those benefits below for you:

  • Paid Birthday Leave.
  • Health & Wellness perks including discounted gym membership.
  • Access to ongoing Learning & Development opportunities, including self-paced learning through our learning management system.
  • Access to Career Pathways so you can continue to build a career in the business.
  • Reward & Recognition Program where you can also thank and reward your team mates.
  • Employee discounts – Access discounted rates and offers from a variety of providers, including health insurance and IT Hardware.
  • Employee Assistance Program (EAP).

Note: As an essential part of our hiring process, you will be required to undertake a National Criminal History Check.

HOW TO APPLY

If you’re excited about the opportunity to make a difference in our business, meet the musts and tick some maybes, then apply now.

Be sure to include a cover letter and CV to support your application.

No agencies, please – we’ve got this one covered.

We foster an inclusive and diverse work environment where our people can be themselves. Every idea and perspective is valued so that our services reflect the companies we support. We welcome diversity in all its forms, and so we welcome applications from suitably qualified candidates across the range of underrepresented communities.

 

Your application will include the following questions:

  • How many years’ experience do you have as an accounts clerk?
  • Which of the following statements best describes your right to work in Australia?
  • Do you have experience using Microsoft Excel?
  • How many years of accounts payable experience do you have?
  • What’s your expected annual base salary?
  • How much notice are you required to give your current employer?
  • Do you have experience using MYOB?
  • How many years’ experience do you have as a MYOB Advanced Consultant?

Experienced Account Clerk

WHO ARE WE?

Tecala is an award-winning national ICT managed services provider. We work hard to help our customers transform their businesses through the innovative use of technology and need more great people to join our vibrant and growing team.

We pride ourselves on our reputation for quality and consistently delivering the right solution for our customers. You have the opportunity to become part of a supportive team, working together to provide solutions that make a difference to our broad customer base. If you are passionate about technology and motivated by assisting customers in improving their ICT operations, you will thrive with us.

about THE ROLE

This role reports to the Chief Financial Officer and is responsible for accurately completing various tasks, including services invoicing (PS and MRR), payroll, and accounts receivable. Other accounting tasks may be required from time to time to fulfill monthly accounting functions and other administrative duties such as answering phones and handling accounting inquiries.

In this role, you’ll be responsible for a variety of accounting and administrative tasks, including:

  • Invoicing.
  • CSP/NCE Margin analysis.
  • Payroll Preparation and Reconciliation.
  • State payroll taxes and related Payroll tax returns.
  • Accounting and management of Workers Compensation actuals and estimates for each state.
  • Accounts Receivable collection.
  • Customer Statements: Issue customer statements and manage customer inquiries.
  • Credit Notes and Adjustments: Raise credit notes or adjustments as approved.
  • Accounts Email Management: Oversee the accounts email box.

WHAT WE’RE LOOKING FOR…

To be a great fit, you’ll have:

  • Minimum 5 Years’ Experience: Demonstrated experience in payroll, invoicing, and receivables.
  • Education: TAFE or University qualifications in bookkeeping.
  • Microsoft Excel: Intermediate to advanced skills.
  • Excellent communication skills.
  • Attention to detail.
  • Prioritisation and multi-tasking.
  • Time management.
  • Problem-solving skills.

WHAT CAN WE OFFER YOU?

As part of our team, you’ll be able to learn and grow in a supportive environment. We were certified as a Great Place to Work for 2023 and 2024 and ranked in the top 20 of Australia’s Best Workplaces in Technology 2024.

We offer competitive compensation, comprehensive benefits, and ongoing opportunities for professional development. We have listed some of those benefits below for you:

  • Paid Birthday Leave.
  • Health & Wellness perks including discounted gym membership.
  • Access to ongoing Learning & Development opportunities, including self-paced learning through our learning management system.
  • Access to Career Pathways so you can continue to build a career in the business.
  • Reward & Recognition Program where you can also thank and reward your team mates.
  • Employee discounts – Access discounted rates and offers from a variety of providers, including health insurance and IT Hardware.
  • Employee Assistance Program (EAP).

Note: As an essential part of our hiring process, you will be required to undertake a National Criminal History Check.

HOW TO APPLY

If you’re excited about the opportunity to make a difference in our business, meet the musts and tick some maybes, then apply now.

Be sure to include a cover letter and CV to support your application.

No agencies, please – we’ve got this one covered.

 

Your application will include the following questions:

  • How many years of accounts receivable experience do you have?
  • How many years’ experience do you have as an accounts clerk?
  • Which of the following statements best describes your right to work in Australia?
  • What’s your expected annual base salary?
  • Do you have customer service experience?
  • How much notice are you required to give your current employer?
  • Do you have experience using Xero?

Sales Operations Co-ordinator

WHO ARE WE?

Tecala is an award-winning technology services provider. We work hard to help our customers transform their businesses through the innovative use of technology and need more great people to join our vibrant and growing team. We pride ourselves on our reputation for quality and consistently delivering the right solution for our customers.

You have the opportunity to become part of a supportive team, working together to make a difference for our customers. If you are passionate about providing excellent service, keen to learn and stretch yourself, then you will thrive with us.

about THE ROLE

In this role you will serve as a vital support resource to our Business Operations. Reporting to the Sales Support Team Leader, you’ll gain exposure to a variety of significant projects involving multiple stakeholders.

The successful candidate will ensure:

  • The accuracy of the data that is entered into our key systems.
  • Our orders and backorders are efficiently handled while providing regular updates to key parties.
  • Skilful coordination of our deliveries, proactively addressing issues when they arise.
  • Customer inquiries are responded to promptly and professionally help maintain our stellar customer satisfaction.
  • Seamless collaboration with various internal teams to support our operations.
  • Our Norwest office runs smoothly by undertaking general office administration tasks that are assigned.

WHAT WE’RE LOOKING FOR…

While prior experience is preferred, we welcome applications from candidates who have the desire to make a meaningful impact and grow their career in a supportive, energetic environment. Your communication skills and initiative will be the key factors that set you apart from other applicants.

You’ll need to be proficient in Microsoft Office Suite and possess strong computer skills. Attention to detail, effective time management, and prioritisation skills are essential for success in this role.

Teamwork is important to us. You will need to be able to work both independently and as part of a larger team. Being able to build relationships across the business and our customers and problem-solving skills are qualities that will support your success in the role.

WHAT CAN WE OFFER YOU?

As part of our team, you’ll be able to learn and grow in a supportive environment. We were certified as a Great Place to Work for 2023 and 2024 and ranked in the top 20 of Australia’s Best Workplaces in Technology 2024.

We offer competitive compensation, comprehensive benefits, and ongoing opportunities for professional development. We have listed some of those benefits below for you:

  • Paid Birthday Leave.
  • Health & Wellness perks including discounted gym membership.
  • Access to ongoing Learning & Development opportunities, including self-paced learning through our learning management system.
  • Access to Career Pathways so you can continue to build a career in the business.
  • Reward & Recognition Program where you can also thank and reward your team mates.
  • Employee discounts – Access discounted rates and offers from a variety of providers, including health insurance and IT Hardware.
  • Employee Assistance Program (EAP).

Note: As an essential part of our hiring process, you will be required to undertake a National Criminal History Check.

HOW TO APPLY

If you’re excited about the opportunity to make a difference in our business, meet the musts and tick some maybes, then apply now.

Be sure to include a cover letter and CV to support your application.

No agencies, please – we’ve got this one covered.

 

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • Which of the following Microsoft Office products are you experienced with?
  • Do you have customer service experience?
  • Do you have experience in administration?
  • What’s your expected annual base salary?
  • How much notice are you required to give your current employer?
  • How many years’ experience do you have as a Sales Operations Coordinator?

Melbourne, VIC

Support Engineer

WHO ARE WE?

Tecala is an award-winning national ICT managed services provider. We work hard to help our customers transform their businesses through the innovative use of technology and need more great people to join our vibrant and growing team.

We pride ourselves on our reputation for quality and consistently delivering the right solution for our customers. You have the opportunity to become part of a supportive team, working together to provide solutions that make a difference to our broad customer base. If you are passionate about technology and motivated by assisting customers in improving their ICT operations, you will thrive with us.

about THE ROLE

As a Support Engineer, you are our front line, delivering support to our customers in relation to our broad private cloud offerings and accompanying managed services. Daily duties will have you engaging directly with remote end-users to provide technical assistance in predominately Microsoft, VMware, and Citrix-based solutions. The client-facing nature of this role requires that oral and written communication skills are of utmost importance, as is the ability to get “hands-on” when required.

WHAT WE’RE LOOKING FOR…

 The ‘Must haves’:

  • A genuine “customer first” focus.
  • Demonstrated experience working in comparable Service Desk position.
  • Strong communication and interpersonal skills.
  • Minimum of 1–2 years’ experience supporting the following technologies: Microsoft – Windows Server, O365, Windows 7-10, Active Directory, Exchange, VMWare, and Cloud technologies.
  • Ability to build and maintain effective relationships with clients and co-workers.
  • Good time management, strong analytical and problem-solving skills.
  • Flexibility around shift-work, staggered between 6am and 10pm, standard business days.

The ‘Nice to haves’:

  • Experience working within an ITSM environment and familiarity with ITIL processes.
  • ITIL Foundations accreditation.
  • Current industry or tertiary qualifications.
  • Experience within a System Integrator or Managed Services provider.

WHAT CAN WE OFFER YOU?

As part of our team, you’ll be able to learn and grow in a supportive environment. We were certified as a Great Place to Work for 2023 and 2024 and ranked in the top 20 of Australia’s Best Workplaces in Technology 2024.

We have listed some of those benefits below for you:

  • Paid Birthday Leave.
  • Health & Wellness perks including discounted gym membership.
  • Access to ongoing Learning & Development opportunities, including self paced learning through our learning management system.
  • Access to Career Pathways so you can continue to build a career in the business.
  • Reward & Recognition Program where you can also thank and reward your team mates.
  • Employee discounts – Access discounted rates and offers from a variety of providers, including health insurance and IT Hardware.
  • Employee Assistance Program (EAP).

Note: As an essential part of our hiring process, you will be required to undertake a National Criminal History Check.

HOW TO APPLY

If you’re excited about the opportunity to make a difference in our business, meet the musts and tick some maybes, then apply now.

Be sure to include a cover letter and CV to support your application.

No agencies, please – we’ve got this one covered.

We foster an inclusive and diverse work environment where our people can be themselves. Every idea and perspective is valued so that our services reflect the companies we support. We welcome diversity in all its forms, and so we welcome applications from suitably qualified candidates across the range of underrepresented communities.

 

Your application will include the following questions:

  • Are you available to work on a rotating roster?
  • What’s your expected annual base salary?
  • Which of the following statements best describes your right to work in Australia?
  • How many years’ experience do you have as a support engineer?
  • Do you have customer service experience?
  • Do you have technical support experience?
  • How much notice are you required to give your current employer?

Our Recruitment Process

Applying
Reviewing Applications
Shortlisting
Competency/Knowledge Assessments
Interviews
Offer
Onboarding

Applying

Before applying we recommend you download and read the Job Advertisement so you understand more about the role. To apply you will need to complete an online application form, attach your cover letter, resume, and any supporting documents.

Reviewing Applications

We pay attention to ensure we give all applications fair consideration. We will look at your experience and skills to see if you are potentially suitable for the position. Reviewing all the applications can take a couple of weeks so please bear with us – we will be in touch.

Shortlisting

If you’re shortlisted, our talent team will contact you for a phone screen interview. The phone screen interview will last approximately 20 minutes and we will go through your work experience, skills and knowledge, salary expectations, notice period.

Competency/knowledge assessments

Depending on the role. You may be invited to complete technical knowledge or behavioural assessments. It could take up to 1 hour to complete and primarily assess your suitability for the role.

interviews

The first formal interview will involve getting to know you, your skills and experience to date, and your technical ability and knowledge based on key criteria of the role. This session can take up to an hour and maybe in person or video call. You may be asked to complete an activity or come in for a second interview.

offer

After a successful interview, our Talent team will be in touch advising of our intention to make an offer. Before a final offer, we will conduct professional referee and background checks. With your permission we may also need to do some other pre-employment checks, ie: police check – depending on the position.

onboarding

If you have made it this far – Congratulations! We aim to select the best possible candidates with diverse skills and perspectives that represent our audiences. We look forward to working with you!

What we can offer you

We know our success to date has been due to our employees, and as such, we put our people at the heart of everything we do.

Employee Referral Bonus of $1,500
Access to learning and development opportunities
Birthday Leave
Health and Wellbeing Days
Reward & Recognition Program
Performance based bonuses and incentives
Education Assistance Program including paid study leave
Flexible work arrangements and remote work options
Employee Assistance Program (EAP)
Fresh fruit, snacks, sparkling water on tap & great coffee
Social Club
Discounts for IT purchases

Want to enquire about a career at tecala?

Reach out to our friendly Talent Acquisition team to set up a time to chat.