Take a look at the current careers available at Tecala.

Join our Team

Our aim is to change the tech industry, with you beside us. We’re renowned for partnering with Australia’s most progressive, forward-thinking businesses that share our vision of a future where technology is the enabler of bolder, faster, and smarter ways of operating.

We are passionate about what we do, how we do it, and most importantly, why we’re doing it. And we’re just as hungry for your growth and success as we are for ours. In fact, the two should go hand in hand.

At Tecala, we’re proud to be a Great Place To Work Certified organisation and to have ranked in the Best Workplaces in Australia List, as well as the Best Workplaces in Technology List for the second year in a row. These accolades reflect our commitment to fostering an environment where our team can thrive. We’re always looking for incredible talent in full-time, part-time, and freelance capacities. If Tecala sounds like the kind of business you’d like to be a part of, let’s chat!

Get in touch today.

All locations

Cloud Services Principal Consultant

WHO ARE WE?

Tecala is an award-winning national ICT managed services provider. We work hard to help our customers transform their businesses through the innovative use of technology and need more great people to join our vibrant and growing team.

We have been certified as a Great Place to Work for 2023, 2024 and 2025, ranked in the top 10 of Australia’s Best Workplaces in Technology 2025, ranked #19 in Australia’s Best Workplaces List for 2025, and been recognised as Australia’s #1 Managed Service Provider and ranked #29 globally in the 2025 MSP 501, Channel Futures’ industry-leading benchmark for high-performing MSPs worldwide.

We pride ourselves on our reputation for quality and consistently delivering the right solution for our customers. You have the opportunity to become part of a supportive team, working together to provide solutions that make a difference to our broad customer base. If you are passionate about technology and motivated by assisting customers in improving their ICT operations, you will thrive with us.

ABOUT THE ROLE

The Cloud Services Principal Consultant will lead strategic cloud engagements and drive innovation across our managed services portfolio. In this senior role, you’ll advise clients on cloud transformation, design secure and scalable architectures, and oversee the delivery of public cloud solutions across the MS Azure platform. You’ll collaborate with stakeholders, guide engineering teams, and contribute to service development while ensuring governance, compliance, and operational excellence.

This role is pivotal in driving customer acquisition, cloud services adoption, enhancing revenue growth, and positioning Tecala as a trusted leader in public and private cloud services. The ideal candidate will bring a blend of technical Public Cloud expertise, consulting / advisory experience, supporting sales enablement / customer success, and strong business acumen to shape go-to-market strategies effectively.

We are open to candidates based in most states across Australia.

Key responsibilities will include (but not limited to):

  • Act as a strategic advisor to clients on cloud adoption, transformation, and optimisation.
  • Lead cloud assessments, architecture reviews, and migration planning.
  • Design scalable, secure, and cost-effective cloud solutions across public, private, and hybrid environments (Azure).
  • Provide technical oversight across cloud engineering, operations, and automation.
  • Partner with sales teams to scope and propose cloud solutions.
  • Lead client workshops, presentations, and technical demonstrations.
  • Develop account plans for growth within existing clients, optimising cloud solution adoption.
  • Drive net new Public Cloud opportunities through business development activities and personal networks.
  • Stay current with emerging cloud technologies, trends, and vendor offerings.
  • Contribute to service development and internal capability building.
  • Collaborate with Product, Marketing, and Sales teams to launch cloud offerings effectively.
  • Represent Tecala at industry events, webinars, and forums.

Required skills and experience:

  • Proven experience in Cloud consulting/advisory, Sales enablement, Cloud adoption or Cloud solutioning and architect roles within IT services (MSP, SI, Consulting).
  • Deep technical understanding of public cloud ecosystems and architecture, including hybrid cloud solutions (particularly Azure Cloud).
  • Experience engaging C-level stakeholders within SMB/Mid-market.
  • Relevant MS Azure Architect certifications
  • Skilled at scoping projects and customer analysis to support business development efforts. And the ability to provide quotations and proposals to customers in a timely manner.
  • Ability to develop and maintain new clients, source new opportunities, and support the sales lifecycle.
  • Ability to lead customer engagement initiatives, fostering relationships through events, solution presentations, campaigns and strategic reviews.
  • Strong communication and collaboration skills, ensuring effective engagement with stakeholders.
  • Strategic thinker with a hands-on approach to execution, driving measurable success.
  • Ability to minimize company exposure and risk on projects, ensuring smooth execution.
  • Ensure quality assurance procedures and engagement reviews align with business goals.

WHAT CAN WE OFFER YOU?

As part of our team, you’ll be able to learn and grow in a supportive and inclusive environment. We have listed some of those benefits below for you:

  • Paid Birthday Leave.
  • Inclusive paid parental leave policy that supports all parents & carers.
  • Health & Wellness perks including discounted gym membership.
  • Access to ongoing Learning & Development opportunities including self paced learning through our learning management system.
  • Paid certifications and remuneration incentive to get upskilled / certified to support your development.
  • Access to Career Pathways so you can continue to build a career in the business.
  • Reward & Recognition Program where you can also thank and reward your team mates.
  • Hybrid and flexible working model.
  • Employee discounts – Access discounted rates and offers from a variety of providers, including health insurance and IT Hardware.
  • Employee Assistance Program (EAP).

Note: As an essential part of our hiring process, you will be required to undertake a National Criminal History Check.

HOW TO APPLY

If you’re excited about the opportunity to make a difference in our business, meet the musts and tick some maybes, then apply now.

Be sure to include a cover letter and CV to support your application.

No agencies, please – we’ve got this one covered.

We foster a work environment that is inclusive and diverse, where our people can be themselves. Every idea and perspective is valued so that our services reflect the companies we support. We welcome diversity in all its forms, and so we welcome applications from suitably qualified candidates across the range of underrepresented communities.

 

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years’ experience do you have in a consulting role?
  • How many years of business development experience do you have?
  • What’s your expected annual base salary?
  • How many years’ experience do you have as a Cloud Architect?
  • Which of the following Microsoft Azure certifications have you completed?

Systems Engineer

WHO ARE WE?

Tecala is an award-winning national ICT managed services provider. We work hard to help our customers transform their businesses through the innovative use of technology and need more great people to join our vibrant and growing team.

We have been certified as a Great Place to Work for 2023, 2024 and 2025, ranked in the top 10 of Australia’s Best Workplaces in Technology 2025, ranked #19 in Australia’s Best Workplaces List for 2025, and been recognised as Australia’s #1 Managed Service Provider and ranked #29 globally in the 2025 MSP 501, Channel Futures’ industry-leading benchmark for high-performing MSPs worldwide.

We pride ourselves on our reputation for quality and consistently delivering the right solution for our customers. You have the opportunity to become part of a supportive team, working together to provide solutions that make a difference to our broad customer base. If you are passionate about technology and motivated by assisting customers in improving their ICT operations, you will thrive with us.

ABOUT THE ROLE

As a Systems Engineer, you will be responsible for ensuring timely, high-quality delivery of engineering tasks as advised by management and escalation within the Tecala Operations Centre. You will be accountable for the daily operation of customers’ back-end systems, including availability and reliability, which are essential to the business’s success and overall customer satisfaction.

Secondary functions of the role include the deployment of Managed Services customers and our internal projects on time and budget, along with service improvement within the Tecala Operations Centre.

The client-facing nature of this role requires that oral and written communication skills are of utmost importance, as is the ability to get “hands-on” when needed.

We are open to candidates based in most states across Australia.

Key responsibilities will include (but not limited to):

  • Proactive and Reactive Level 3 engineering tasks.
  • Delivery of Managed Services projects with assistance from the PMO.
  • Monitoring, analysis and review of the available monitoring toolsets.
  • Managing and monitor all installed customer systems and infrastructure.
  • Installing, configuring, testing and maintaining operating system, application and system management tools.
  • Maintain security, backup, and redundancy strategies.
  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time.
  • Process improvement focusing on tools, hardware and software used by the SOC.
  • Timely recording of all activities within the company’s ITSM platform.
  • Occasional presales and service delivery management tasks.

Required skills and experience:

  • Experience working for an MSP / SI in the delivery of support services (core infrastructure, networks, cloud, security etc).
  • Certification in multiple vendor technologies (Cisco, Microsoft, VMware..)
  • Industry experience in a third level engineering position and in delivery of ICT projects.
  • Sound understanding of ITIL Framework.
  • Demonstrable time management & effort capture skills.
  • Exemplary communication skills.
  • Presales experience (desirable).

WHAT CAN WE OFFER YOU?

As part of our team, you’ll be able to learn and grow in a supportive and inclusive environment. We have listed some of those benefits below for you:

  • Paid Birthday Leave.
  • Inclusive paid parental leave policy that supports all parents & carers.
  • Health & Wellness perks including discounted gym membership.
  • Access to ongoing Learning & Development opportunities including self paced learning through our learning management system.
  • Paid certifications and remuneration incentive to get upskilled / certified to support your development.
  • Access to Career Pathways so you can continue to build a career in the business.
  • Reward & Recognition Program where you can also thank and reward your team mates.
  • Hybrid and flexible working model.
  • Employee discounts – Access discounted rates and offers from a variety of providers, including health insurance and IT Hardware.
  • Employee Assistance Program (EAP).

Note: As an essential part of our hiring process, you will be required to undertake a National Criminal History Check.

HOW TO APPLY

If you’re excited about the opportunity to make a difference in our business, meet the musts and tick some maybes, then apply now.

Be sure to include a cover letter and CV to support your application.

No agencies, please – we’ve got this one covered.

We foster a work environment that is inclusive and diverse, where our people can be themselves. Every idea and perspective is valued so that our services reflect the companies we support. We welcome diversity in all its forms, and so we welcome applications from suitably qualified candidates across the range of underrepresented communities.

 

Your application will include the following questions:

  • Do you have a current Police Check (National Police Certificate) for employment?
  • Do you have technical pre-sales experience?
  • Which of the following statements best describes your right to work in Australia?
  • How many years’ experience do you have as a systems engineer?
  • Do you hold Australian Security Clearance?
  • How much notice are you required to give your current employer?
  • What’s your expected annual base salary?
  • Are you available to work on a rotating roster?

Sydney, NSW

IT Support Engineer

WHO ARE WE?

Tecala is an award-winning national ICT managed services provider. We work hard to help our customers transform their businesses through the innovative use of technology and need more great people to join our vibrant and growing team.

We have been certified as a Great Place to Work for 2023, 2024 and 2025, ranked in the top 10 of Australia’s Best Workplaces in Technology 2025, ranked #19 in Australia’s Best Workplaces List for 2025, and been recognised as Australia’s #1 Managed Service Provider and ranked #29 globally in the 2025 MSP 501, Channel Futures’ industry-leading benchmark for high-performing MSPs worldwide.

We pride ourselves on our reputation for quality and consistently delivering the right solution for our customers. You have the opportunity to become part of a supportive team, working together to provide solutions that make a difference to our broad customer base. If you are passionate about technology and motivated by assisting customers in improving their ICT operations, you will thrive with us.

about THE ROLE

As a Support Engineer, you are our front line, delivering support to our customers in relation to our broad private cloud offerings and accompanying managed services. Daily duties will have you engaging directly with remote end-users to provide technical assistance in predominately Microsoft, VMware, and Citrix-based solutions. The client-facing nature of this role requires that oral and written communication skills are of utmost importance, as is the ability to get “hands-on” when required.

WHAT WE’RE LOOKING FOR…

The “must haves”:

  • A genuine “customer first” focus.
  • Demonstrated experience working in comparable Service Desk position.
  • Strong communication and interpersonal skills.
  • Minimum of 1–2 years’ experience supporting the following technologies: Microsoft – Windows Server, O365, Windows 7-10, Active Directory, Exchange, VMWare, and Cloud technologies.
  • Ability to build and maintain effective relationships with clients and co-workers.
  • Good time management, strong analytical and problem-solving skills.
  • Experience within a System Integrator or Managed Services Provider.
  • Flexibility around shift-work, staggered between 6am and 10pm, standard business days.

The “Nice to haves”:

  • Experience working within an ITSM environment and familiarity with ITIL processes.
  • ITIL Foundations accreditation.
  • Current industry or tertiary qualifications.

WHAT WE CAN OFFER YOU

As part of our team, you’ll be able to learn and grow in a supportive and inclusive environment. We have listed some of those benefits below for you:

  • Paid Birthday Leave.
  • Inclusive paid parental leave policy that supports all parents & carers.
  • Health & Wellness perks including discounted gym membership.
  • Access to ongoing Learning & Development opportunities including self paced learning through our learning management system.
  • Paid certifications and remuneration incentive to get upskilled / certified to support your development.
  • Access to Career Pathways so you can continue to build a career in the business.
  • Reward & Recognition Program where you can also thank and reward your team mates.
  • Hybrid and flexible working model.
  • Employee discounts – Access discounted rates and offers from a variety of providers, including health insurance and IT Hardware.
  • Employee Assistance Program (EAP).

Note: As an essential part of our hiring process, you will be required to undertake a National Criminal History Check.

HOW TO APPLY

If you’re excited about the opportunity to make a difference in our business, meet the musts and tick some maybes, then apply now.

Be sure to include a cover letter and CV to support your application.

No agencies, please – we’ve got this one covered.

We foster a work environment that is inclusive and diverse, where our people can be themselves. Every idea and perspective is valued so that our services reflect the companies we support. We welcome diversity in all its forms, and so we welcome applications from suitably qualified candidates across the range of underrepresented communities.

 

Your application will include the following questions:

  • How many years’ experience do you have as an Information Technology Support Engineer?
  • Do you have a current Police Check (National Police Certificate) for employment?
  • Are you available to work on a rotating roster?
  • What’s your expected annual base salary?
  • Which of the following statements best describes your right to work in Australia?
  • How much notice are you required to give your current employer?
  • What’s the highest level of ITIL qualification you have completed?

Norwest, NSW

IT Support Engineer

WHO ARE WE?

Tecala is an award-winning national ICT managed services provider. We work hard to help our customers transform their businesses through the innovative use of technology and need more great people to join our vibrant and growing team.

We have been certified as a Great Place to Work for 2023, 2024 and 2025, ranked in the top 10 of Australia’s Best Workplaces in Technology 2025, ranked #19 in Australia’s Best Workplaces List for 2025, and been recognised as Australia’s #1 Managed Service Provider and ranked #29 globally in the 2025 MSP 501, Channel Futures’ industry-leading benchmark for high-performing MSPs worldwide.

We pride ourselves on our reputation for quality and consistently delivering the right solution for our customers. You have the opportunity to become part of a supportive team, working together to provide solutions that make a difference to our broad customer base. If you are passionate about technology and motivated by assisting customers in improving their ICT operations, you will thrive with us.

about THE ROLE

As a Support Engineer, you are our front line, delivering support to our customers in relation to our broad private cloud offerings and accompanying managed services. Daily duties will have you engaging directly with remote end-users to provide technical assistance in predominately Microsoft, VMware, and Citrix-based solutions. The client-facing nature of this role requires that oral and written communication skills are of utmost importance, as is the ability to get “hands-on” when required.

WHAT WE’RE LOOKING FOR…

The “must haves”:

  • A genuine “customer first” focus.
  • Demonstrated experience working in comparable Service Desk position.
  • Strong communication and interpersonal skills.
  • Minimum of 1–2 years’ experience supporting the following technologies: Microsoft – Windows Server, O365, Windows 7-10, Active Directory, Exchange, VMWare, and Cloud technologies.
  • Ability to build and maintain effective relationships with clients and co-workers.
  • Good time management, strong analytical and problem-solving skills.
  • Experience within a System Integrator or Managed Services Provider.
  • Flexibility around shift-work, staggered between 6am and 10pm, standard business days.

The “Nice to haves”:

  • Experience working within an ITSM environment and familiarity with ITIL processes.
  • ITIL Foundations accreditation.
  • Current industry or tertiary qualifications.

WHAT WE CAN OFFER YOU

As part of our team, you’ll be able to learn and grow in a supportive and inclusive environment. We have listed some of those benefits below for you:

  • Paid Birthday Leave.
  • Inclusive paid parental leave policy that supports all parents & carers.
  • Health & Wellness perks including discounted gym membership.
  • Access to ongoing Learning & Development opportunities including self paced learning through our learning management system.
  • Paid certifications and remuneration incentive to get upskilled / certified to support your development.
  • Access to Career Pathways so you can continue to build a career in the business.
  • Reward & Recognition Program where you can also thank and reward your team mates.
  • Hybrid and flexible working model.
  • Employee discounts – Access discounted rates and offers from a variety of providers, including health insurance and IT Hardware.
  • Employee Assistance Program (EAP).

Note: As an essential part of our hiring process, you will be required to undertake a National Criminal History Check.

HOW TO APPLY

If you’re excited about the opportunity to make a difference in our business, meet the musts and tick some maybes, then apply now.

Be sure to include a cover letter and CV to support your application.

No agencies, please – we’ve got this one covered.

We foster a work environment that is inclusive and diverse, where our people can be themselves. Every idea and perspective is valued so that our services reflect the companies we support. We welcome diversity in all its forms, and so we welcome applications from suitably qualified candidates across the range of underrepresented communities.

 

Your application will include the following questions:

  • How many years’ experience do you have as an Information Technology Support Engineer?
  • Do you have a current Police Check (National Police Certificate) for employment?
  • Are you available to work on a rotating roster?
  • What’s your expected annual base salary?
  • Which of the following statements best describes your right to work in Australia?
  • How much notice are you required to give your current employer?
  • What’s the highest level of ITIL qualification you have completed?

Melbourne, VIC

IT Support Engineer

WHO ARE WE?

Tecala is an award-winning national ICT managed services provider. We work hard to help our customers transform their businesses through the innovative use of technology and need more great people to join our vibrant and growing team.

We have been certified as a Great Place to Work for 2023, 2024 and 2025, ranked in the top 10 of Australia’s Best Workplaces in Technology 2025, ranked #19 in Australia’s Best Workplaces List for 2025, and been recognised as Australia’s #1 Managed Service Provider and ranked #29 globally in the 2025 MSP 501, Channel Futures’ industry-leading benchmark for high-performing MSPs worldwide.

We pride ourselves on our reputation for quality and consistently delivering the right solution for our customers. You have the opportunity to become part of a supportive team, working together to provide solutions that make a difference to our broad customer base. If you are passionate about technology and motivated by assisting customers in improving their ICT operations, you will thrive with us.

about THE ROLE

As a Support Engineer, you are our front line, delivering support to our customers in relation to our broad private cloud offerings and accompanying managed services. Daily duties will have you engaging directly with remote end-users to provide technical assistance in predominately Microsoft, VMware, and Citrix-based solutions. The client-facing nature of this role requires that oral and written communication skills are of utmost importance, as is the ability to get “hands-on” when required.

WHAT WE’RE LOOKING FOR…

  • A genuine “customer first” focus.
  • Demonstrated experience working in comparable Service Desk position.
  • Strong communication and interpersonal skills.
  • Minimum of 1–2 years’ experience supporting the following technologies: Microsoft – Windows Server, O365, Windows 7-10, Active Directory, Exchange, VMWare, and Cloud technologies.
  • Ability to build and maintain effective relationships with clients and co-workers.
  • Good time management, strong analytical and problem-solving skills.
  • Flexibility around shift-work, staggered between 6am and 10pm, standard business days.

  • Experience working within an ITSM environment and familiarity with ITIL processes.
  • ITIL Foundations accreditation.
  • Current industry or tertiary qualifications.

WHAT CAN WE OFFER YOU?

As part of our team, you’ll be able to learn and grow in a supportive and inclusive environment. We have listed some of those benefits below for you:

  • Paid Birthday Leave.
  • Inclusive paid parental leave policy that supports all parents & carers.
  • Health & Wellness perks including discounted gym membership.
  • Access to ongoing Learning & Development opportunities including self paced learning through our learning management system.
  • Paid certifications and remuneration incentive to get upskilled / certified to support your development.
  • Access to Career Pathways so you can continue to build a career in the business.
  • Reward & Recognition Program where you can also thank and reward your team mates.
  • Hybrid and flexible working model.
  • Employee discounts – Access discounted rates and offers from a variety of providers, including health insurance and IT Hardware.
  • Employee Assistance Program (EAP).

Note: As an essential part of our hiring process, you will be required to undertake a National Criminal History Check.

HOW TO APPLY

If you’re excited about the opportunity to make a difference in our business, meet the musts and tick some maybes, then apply now.

Be sure to include a cover letter and CV to support your application.

No agencies, please – we’ve got this one covered.

We foster a work environment that is inclusive and diverse, where our people can be themselves. Every idea and perspective is valued so that our services reflect the companies we support. We welcome diversity in all its forms, and so we welcome applications from suitably qualified candidates across the range of underrepresented communities.

 

Your application will include the following questions:

  • How many years’ experience do you have as an Information Technology Support Engineer?
  • Do you have a current Police Check (National Police Certificate) for employment?
  • Are you available to work on a rotating roster?
  • What’s your expected annual base salary?
  • Which of the following statements best describes your right to work in Australia?
  • How much notice are you required to give your current employer?
  • What’s the highest level of ITIL qualification you have completed?

Our Recruitment Process

Applying
Reviewing Applications
Shortlisting
Competency/Knowledge Assessments
Interviews
Offer
Onboarding

Applying

Before applying we recommend you download and read the Job Advertisement so you understand more about the role. To apply you will need to complete an online application form, attach your cover letter, resume, and any supporting documents.

Reviewing Applications

We pay attention to ensure we give all applications fair consideration. We will look at your experience and skills to see if you are potentially suitable for the position. Reviewing all the applications can take a couple of weeks so please bear with us – we will be in touch.

Shortlisting

If you’re shortlisted, our talent team will contact you for a phone screen interview. The phone screen interview will last approximately 20 minutes and we will go through your work experience, skills and knowledge, salary expectations, notice period.

Competency/knowledge assessments

Depending on the role. You may be invited to complete technical knowledge or behavioural assessments. It could take up to 1 hour to complete and primarily assess your suitability for the role.

interviews

The first formal interview will involve getting to know you, your skills and experience to date, and your technical ability and knowledge based on key criteria of the role. This session can take up to an hour and maybe in person or video call. You may be asked to complete an activity or come in for a second interview.

offer

After a successful interview, our Talent team will be in touch advising of our intention to make an offer. Before a final offer, we will conduct professional referee and background checks. With your permission we may also need to do some other pre-employment checks, ie: police check – depending on the position.

onboarding

If you have made it this far – Congratulations! We aim to select the best possible candidates with diverse skills and perspectives that represent our audiences. We look forward to working with you!

What we can offer you

We know our success to date has been due to our employees, and as such, we put our people at the heart of everything we do.

Employee Referral Bonus of $1,500
Access to learning and development opportunities
Birthday Leave
Health and Wellbeing Days
Reward & Recognition Program
Performance based bonuses and incentives
Education Assistance Program including paid study leave
Flexible work arrangements and remote work options
Employee Assistance Program (EAP)
Fresh fruit, snacks, sparkling water on tap & great coffee
Social Club
Discounts for IT purchases

Want to enquire about a career at tecala?

Reach out to our friendly Talent Acquisition team to set up a time to chat.