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We’re your innovative, agile and experienced IT services partner in Sydney.

Accelerate your brilliance with our team of Sydney-based IT experts.

When it Comes to IT, We’re the No1 MSP for the Mid-Market Companies in Sydney.

Tecala provides leading edge IT solutions and services to mid-market companies across Sydney.

For our Sydney clients, we have two key locations: our Head Office and Services Operations Centre in Norwest Business Park and our CBD offices at 66 Clarence Street.

Our local team of Sydney-based Account Executives, Senior Technology Consultants and Service Delivery Managers are supported by our local service and support engineers. They work between our local Sydney offices and your premises, so they’re always on hand to keep your business running at optimal performance.

And because our nation-wide operations are supported by our Sydney-based SOC, you have world-class IT Service Desk Support, delivering the quickest response times with the highest resolution numbers in Australia. It’s this local presence and national reach, that enables our NPS scores to be consistently above the industry average.

This is why Channel Futures’ MSP 501 Rankings has placed us in their Top 50 MSPs globally, as well as the No.1 MSP for Mid-Market, for two years running.

Our IT Solutions IN SYDNEY

We think ahead with you in mind.

With our method to delivering the ICT business services and solutions your Sydney business needs, you’ll be able to achieve your outcomes and accelerate your growth.

OUR CLIENTS’ SUCCESS

We’re driven by success. Yours.

See firsthand how we have worked with local market leaders and innovators across Sydney who use technology to make an impact, challenge convention, and leave a long-lasting legacy.

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Professional Services
17th Apr

CXC

Growing global contingent workforce management company, CXC, has engaged with Tecala to strengthen its email protection framework, significantly reducing the number of malicious messages received by staff.

CXC

Growing global contingent workforce management company, CXC, has engaged with Tecala to strengthen its email protection framework, significantly reducing the number of malicious messages received by staff.

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Superannuation
14th Mar

HESTA

HESTA’s senior management took the decision to undertake a strategic review of the organisation’s entire information technology strategy. The goal was to ensure that the resources in place could not only support current operations, but also scale to meet future demands.

HESTA

HESTA’s senior management took the decision to undertake a strategic review of the organisation’s entire information technology strategy. The goal was to ensure that the resources in place could not only support current operations, but also scale to meet future demands.

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Not for Profit
15th Feb

LifeFlight

In the fewer than six months since its launch, LifeFlight’s new mission system has processed more than 2000 missions. For LifeFlight crew, it used to take half an hour to finalise each mission’s information across various systems. With the Jigx mobile app, it can take as little as a minute after returning back to base.

LifeFlight

In the fewer than six months since its launch, LifeFlight’s new mission system has processed more than 2000 missions. For LifeFlight crew, it used to take half an hour to finalise each mission’s information across various systems. With the Jigx mobile app, it can take as little as a minute after returning back to base.

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Financial Services
9th Feb

DKG

A leading provider of innovative insurance products and services, DKG Insurance Brokers chose to adopt an automation-first mindset during 2020. Their goals? To create exceptional customer experiences and opportunities for their employees; and build a more competitive, future-ready business.

DKG

A leading provider of innovative insurance products and services, DKG Insurance Brokers chose to adopt an automation-first mindset during 2020. Their goals? To create exceptional customer experiences and opportunities for their employees; and build a more competitive, future-ready business.

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Financial Services
9th Feb

Steadfast Underwriting Agencies

Brokers end up spending up to three-quarters of their day re-keying information between emails, spreadsheets, and other systems. Robotic process automation (RPA) is a key antidote to this issue.

Steadfast Underwriting Agencies

Brokers end up spending up to three-quarters of their day re-keying information between emails, spreadsheets, and other systems. Robotic process automation (RPA) is a key antidote to this issue.

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Professional Services
6th Feb

Coates

Coates, Australia’s leading equipment solutions provider, partnered with Tecala to build an intelligent automation solution that could relieve its accounts payable (AP) team from being buried under the mountain of invoices that were coming in daily from over 4,000 suppliers.

Coates

Coates, Australia’s leading equipment solutions provider, partnered with Tecala to build an intelligent automation solution that could relieve its accounts payable (AP) team from being buried under the mountain of invoices that were coming in daily from over 4,000 suppliers.

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Legal Services
6th Dec

Shine Lawyers

As a firm focused on cutting legal complexity, Shine Lawyers wanted to simplify its client on-boarding process. As a firm focused on cutting legal complexity, Shine wanted to simplify its client on-boarding process.

Shine Lawyers

As a firm focused on cutting legal complexity, Shine Lawyers wanted to simplify its client on-boarding process. As a firm focused on cutting legal complexity, Shine wanted to simplify its client on-boarding process.

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Education
8th Nov

Greenwich College

An AI-powered bot unlocks productivity gains and future-proofsone of Australia’s largest private tertiary education providers to help process enrolment applications within 24 hours of receiving them.

Greenwich College

An AI-powered bot unlocks productivity gains and future-proofsone of Australia’s largest private tertiary education providers to help process enrolment applications within 24 hours of receiving them.

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Financial Services
13th Oct

My Plan Manager Group

Tecala, an Australian, award-winning technology services provider, partnered with My Plan Manager to create and implement the Automated Claims Experience (ACE) platform incorporating the UiPath AI-powered automation solution.

My Plan Manager Group

Tecala, an Australian, award-winning technology services provider, partnered with My Plan Manager to create and implement the Automated Claims Experience (ACE) platform incorporating the UiPath AI-powered automation solution.

NSW – Head Office
NSW – Service Centre

NSW – Head Office

Level 8, 66 Clarence Street
Sydney
NSW 2000

Postal Address
PO Box 6173
Norwest, NSW, 2153

NSW – Service Operations Centre

Level 3, 21 Solent Circuit
Norwest Business Park
NSW 2153

Postal Address
PO Box 6173
Norwest, NSW, 2153

WE PROVIDE IT FOR GREAT COMPANIES OF ALL SIZES ACROSS SYDNEY

We move fast. With you on board.