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Tecala Private Cloud Services.

Ultimate performance and complete control. A locally managed and delivered “as a service” cloud portfolio.

Tecala’s Private Cloud delivers all the services you need for optimal performance in the cloud.

Tecala’s Private Cloud is the most effective way of building a fully flexible and secure cloud model for your business, with the control and performance of on-premises systems.

We’ll partner with your IT and business teams to deliver cloud managed services in a consistent way with proper governance, security, performance monitoring, and cost control.

Our private cloud services are completely tailored to your business and your stage in your cloud journey. If you need assistance moving to the cloud, migrating to a new platform, or extending your cloud services, we can help. If you already procure a lot of private Cloud Services, we can help with optimising your spend and providing ongoing management.

As your business grows and evolves over the long term, we respond by roadmapping and delivering business-appropriate cloud services and solutions for your organisation. This means you’ll always get the best cloud configuration for your business, without single-cloud bias, to keep you operating at peak performance.

And rest assured, with our Security Services, your cloud is secure and your data is protected by default – especially now with working from home becoming the norm and cyber-attacks dramatically on the rise.

Virtual datacentre as a service

Our Virtual Data Centre as a Service (VDCaaS) is hosted in our Tier 3, ISO27001 facilities. It allows you to launch your Private Cloud quickly and effectively, thereby delivering increased business agility, higher quality of service, and faster time to market.

With automated provisioning and management, you can harness the benefits of private cloud-hosted infrastructure and share them with your business lines, reducing operational costs, and simplifying management.

Tecala’s VDCaaS enhances your ability to be dynamic – allowing you to react faster to evolving technology solutions and business markets.

Infrastructure as a Service

Tecala’s Infrastructure as a Service (IaaS) allows you to outsource the management and continual optimisation of your primary servers and storage infrastructure to us, while you focus on your core business.

We bring together the best balance of talent and operational excellence in capacity planning, management, and monitoring to ensure everything from your storage through to individual workload is “always-on”.

Our management portal gives you full visibility of your service, allowing you to set alerts for fault management notification, critical failure, or thresholds being breached via e-mail, SMS, or phone.

Backup as a Service (baaS) and Data Protection as a Service (DPAAs)

Tecala delivers various levels of backup, disaster recovery, and infrastructure-as-a-service, with features and pricing to match the varying needs of customers.

Our BUaaS ensures your daily backup jobs are executed reliably with a <0.1% fail rate, and our cloud DPaaS services ensures complete data integrity, including pro-active monitoring of backups, network protection software, and vendor patches.

With Tecala running these important daily tasks you can focus on your core business activities and leave this routine task in our very capable hands.

Disaster Recovery as a Service (DRaaS)

Disaster Recovery as a Service (DRaaS) is not something you hope to use, but is a vital component of any ICT strategy. By managing your DR environment we remove the administrative burden and ensure does exactly what it needs to do when it’s needed.

Our service is an affordable managed solution that ensures availability for mission critical applications in the event of an unforeseen disaster striking a production infrastructure or facility.

With failover for your onsite or cloud-based servers provisioned from our secure Australian data centres, your defined recovery point and recovery time objectives are always met in the event of emergency – thus minimising downtime.

SaaS and Application Support

SaaS has now reached tipping point, with many of the business critical applications being used to drive your business performance consumed from the cloud. These include your every-day Microsoft O365 applications, but will also extend to your Teams for Voice platform, your Sharepoint and your Automation Services such as AI and workflow automation.

Because we take an application and workload approach to configuring your cloud service model, our SaaS Applications Support team ensures you have the skills and 24/7 support on demand to ensure you always get optimal performance from your business critical applications.

cloud migration services

Fit and agile organisations need to be able to respond to changing market conditions. And your ability to change and innovate quickly depends on the speed and efficiency of your platform migration and modernisation.

Our services team can migrate different types of platforms to keep them updated and delivering value, including AWS and Azure migrations. Forget the complexities of Azure migration assistant tools – we manage the whole process for you.

This ensures your IT infrastructure is continually being optimised so it is in lock-step with your business strategy.

Virtual Datacentre as a Service
Infrastructure as a Service
Backup as a Service (BaaS)
Disaster Recovery as a Service (DRaaS)
Software as a Service Application Support
Cloud Migration Services

BUSINESS OUTCOMES

Tecala Private Cloud Services deliver a fully flexible and secure cloud model for your business

At Tecala we believe cloud should be about choice. That’s why the Tecala Private Cloud is popular with clients looking to get the benefits of cloud with the control and performance of on-premises systems.

With our virtual data centre delivering your infrastructure as a service, you’ll enjoy increased business agility, higher quality of service and faster time to market. You can leave CAPEX behind and get the benefits of enterprise cloud on demand with our suite of fully managed private cloud services.

High performance and uptime

With your cloud services and network connectivity being managed and delivered by Tecala, we can assure you of 99.9999% availability. This is supported by our local service and support teams operating from our 100% Australian-based SOC.

Delivering state of the art infrastructure

Our Private Cloud Services are delivered via industry-leading hardware and software, incorporating powerful compute with all flash storage. Our entire cloud services architecture is hosted from our Tier 3+ ISO27001 accredited facilities.

Specialised Cloud expertise – on demand

With IT environments becoming hyper-converged, in-house technical generalists are increasingly required to be subject matter specialists. Tecala can alleviate this responsibility through assisting in the operational management of your infrastructure.

24/7 support for complete peace of mind

Working as an extension of your own team, we provide comprehensive remote monitoring, capacity planning, and diagnostics of your servers, desktops, and network devices.
We’ll keep your Private Cloud fully optimised so it operates smoothly and effectively, while your team to focuses on running your business.

Data protection, retention and governance policy

We deliver comprehensive Backup as a Service (BUaaS) and Disaster Recovery as a Services (DRaaS), which ensure the efficacy of your business continuity efforts.
This delivers 24/7 expertise and attention to detail from a dedicated data management team, at a greatly reduced cost.

Adherence to stringent security requirements

Tecala’s cloud security practice delivers a powerful, all-in-one cyber security service which detects, disrupts, and remediates known and unknown cyber threats in the cloud. Find out more in our Security Services page. 

Book your Cloud Advantage Readiness Assessment.

Future-proof your business with a secure, highly scalable and high-performing cloud.

We’re offering a free Cloud Advantage Assessment over Teams to help you identify the most effective Cloud strategy for your business.  

Now that most businesses are adopting a distributed workplace, Tecala Cloud Services delivers a dynamic, agile, and locally supported Cloud that’s built on the most innovative platforms from the world’s leading vendors. 

Whether you need assistance moving to the cloud or you need a plan to scale up, we can help. 

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Frequently Asked Questions

What is a ‘Private Cloud’?

  1. A private cloud refers to cloud computing services used exclusively by a single organisation. It may be owned, managed and operated by the organisation, a third party (like Tecala) or some combination of the two, and it may exist on or off the premises. Organisations that need complete autonomy, control and peak performance in their cloud will choose this model.

How is ‘Private Cloud’ different to other types of cloud?

  1. There are three main types of cloud models that deliver different types of services: public, private and hybrid/multi-cloud
  2. Public clouds are operated and owned by cloud service providers, who deliver their computing resources and storage over the internet. Amazon Web Services, Google Cloud Platform and Microsoft Azure are three good examples.
  3. A private cloud refers to cloud computing services used exclusively by a single organisation. It may be owned, managed and operated by the organisation, a third party, or some combination of the two, and it may exist on or off the premises.
  4. Hybrid Clouds and Multi-Clouds offer the flexibility to move workloads between cloud solutions as needs and costs fluctuate.

Does a ‘Private Cloud’ have to be managed on site?

  1. A private cloud is a dedicated environment reserved solely for a single business entity or organization. The cloud infrastructure may be managed by the organization or a third-party cloud service provider and may exist on premise or off premise
  2. Tecala’s VDaaS delivers virtual infrastructure from our own Tier 3+ ISO27001 accredited facilities, via our high-speed and secure communications network. So they’re housed at ‘our place’ and delivered ‘to your place’. For some clients we manage their own infrastructure at ‘their place’.

What type of cloud computing services model is right for me?

  1. Organisations that need complete autonomy and control in their cloud will choose a Private Cloud model. The public cloud is ideal for organisations who need or want to consume software, platforms and IT ‘as a service’, and want little or no physical interaction with the actual ‘tin, wires and boxes’.
  2. Hybrid Clouds and Multi-Clouds offer the best of all clouds giving you the flexibility to move workloads between cloud solutions as needs and costs fluctuate. Organisations that need the right type of cloud architecture for each of their applications, or for whom application, system or platform performance is paramount, will choose hybrid or multi-cloud.

Is the cloud secure?

  1. The cloud is not ‘inherently’ secure which is why if you choose to adopt a cloud services model you must choose a partner that can deliver cyber security as part of their managed cloud service.
  2. Even with the alarming regularity of cyber-attacks, 62% of small and mid-size businesses still don’t have an adequate or active cybersecurity strategy in place. And many have no strategy at all.
  3. With security delivered as a service, you benefit from a combined approach including site and cloud security, ensuring your business stays safe from malicious attack.

What questions should I be asking before I consider moving to the cloud?

  1. Tecala has developed a ‘Cloud Best Practice: A top ten checklist’ that guides you through the questions and considerations you need to be abreast of. It tells you how to assess which cloud model will be a right fit for your objectives; how your data sovereignty, security and authentication needs should be managed, and what kind of support you’ll need.
  2. Download the Checklist here.

How do I develop a cloud strategy?

  1. Selecting the right cloud for your business starts with assessing your business requirements for cloud services. Make sure you explore the technical components of moving to the cloud and ensure you are matching your requirements to the right cloud capabilities, so you reduce costs, maximise performance and minimise (or completely remove) risk.
  2. For a detailed guide on Selecting the right cloud for your business, download our guide.

Are there any disadvantages to ‘Private Cloud’?

  1. The main disadvantage is the higher cost – In general, private clouds services are more expensive than public because they require both hardware and maintenance. But with Tecala delivering and managing your Private Cloud you are assured of receiving the most cost-effective service, which will include the hardware as well as the operating system and licenses for software applications.

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