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LET'S CHAT

We’re your innovative, agile, and experienced IT solutions partner in Melbourne.

Accelerate your brilliance with our team of Melbourne-based IT experts.

When it Comes to IT, We’re the No1 MSP for Mid-Market Companies in Melbourne.

Tecala provides leading edge IT solutions to mid-market companies across the state, with a centrally located office in East Melbourne.

For our Melbourne clients, we have a local team of Melbourne-based Account Executives, Senior Technology Consultants and Service Delivery Managers. They work between our East Melbourne office and your premises, so they’re always on hand to keep your business running at optimal performance.

When it comes to our IT solutions, all our Melbourne and Victoria-based clients are supported from our Australian-owned and operated Service Operations Centre (SOC). This is a world-class IT service and support facility that delivers the quickest response times with the highest resolution numbers in Australia.

It’s this local presence and national reach, that enables our NPS scores to be consistently above the industry average. And it’s this ongoing market-leading performance that has placed us in the Top-50 MSPs in Channel Futures’ MSP 501 Global Rankings, and their No.1 Mid-Market MSP for two years running.

Our IT Solutions IN MELBOURNE

We think ahead with you in mind

With our approach to delivering the ICT business services and solutions your business needs, you’ll be able to achieve your outcomes and accelerate your growth.

OUR CLIENTS’ SUCCESS

We’re driven by success. Yours.

Discover how we have worked with pioneers, market leaders and innovators across Australia who use technology to challenge convention, make an impact, and leave a long-lasting legacy.

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Superannuation
14th Mar

HESTA

HESTA’s senior management took the decision to undertake a strategic review of the organisation’s entire information technology strategy. The goal was to ensure that the resources in place could not only support current operations, but also scale to meet future demands.

HESTA

HESTA’s senior management took the decision to undertake a strategic review of the organisation’s entire information technology strategy. The goal was to ensure that the resources in place could not only support current operations, but also scale to meet future demands.

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Not for Profit
15th Feb

LifeFlight

In the fewer than six months since its launch, LifeFlight’s new mission system has processed more than 2000 missions. For LifeFlight crew, it used to take half an hour to finalise each mission’s information across various systems. With the Jigx mobile app, it can take as little as a minute after returning back to base.

LifeFlight

In the fewer than six months since its launch, LifeFlight’s new mission system has processed more than 2000 missions. For LifeFlight crew, it used to take half an hour to finalise each mission’s information across various systems. With the Jigx mobile app, it can take as little as a minute after returning back to base.

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Financial Services
9th Feb

DKG

A leading provider of innovative insurance products and services, DKG Insurance Brokers chose to adopt an automation-first mindset during 2020. Their goals? To create exceptional customer experiences and opportunities for their employees; and build a more competitive, future-ready business.

DKG

A leading provider of innovative insurance products and services, DKG Insurance Brokers chose to adopt an automation-first mindset during 2020. Their goals? To create exceptional customer experiences and opportunities for their employees; and build a more competitive, future-ready business.

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Financial Services
9th Feb

Steadfast Underwriting Agencies

Brokers end up spending up to three-quarters of their day re-keying information between emails, spreadsheets, and other systems. Robotic process automation (RPA) is a key antidote to this issue.

Steadfast Underwriting Agencies

Brokers end up spending up to three-quarters of their day re-keying information between emails, spreadsheets, and other systems. Robotic process automation (RPA) is a key antidote to this issue.

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Professional Services
6th Feb

Coates

Coates, Australia’s leading equipment solutions provider, partnered with Tecala to build an intelligent automation solution that could relieve its accounts payable (AP) team from being buried under the mountain of invoices that were coming in daily from over 4,000 suppliers.

Coates

Coates, Australia’s leading equipment solutions provider, partnered with Tecala to build an intelligent automation solution that could relieve its accounts payable (AP) team from being buried under the mountain of invoices that were coming in daily from over 4,000 suppliers.

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Legal Services
6th Dec

Shine Lawyers

As a firm focused on cutting legal complexity, Shine Lawyers wanted to simplify its client on-boarding process. As a firm focused on cutting legal complexity, Shine wanted to simplify its client on-boarding process.

Shine Lawyers

As a firm focused on cutting legal complexity, Shine Lawyers wanted to simplify its client on-boarding process. As a firm focused on cutting legal complexity, Shine wanted to simplify its client on-boarding process.

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Education
8th Nov

Greenwich College

An AI-powered bot unlocks productivity gains and future-proofsone of Australia’s largest private tertiary education providers to help process enrolment applications within 24 hours of receiving them.

Greenwich College

An AI-powered bot unlocks productivity gains and future-proofsone of Australia’s largest private tertiary education providers to help process enrolment applications within 24 hours of receiving them.

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Financial Services
13th Oct

My Plan Manager Group

Tecala, an Australian, award-winning technology services provider, partnered with My Plan Manager to create and implement the Automated Claims Experience (ACE) platform incorporating the UiPath AI-powered automation solution.

My Plan Manager Group

Tecala, an Australian, award-winning technology services provider, partnered with My Plan Manager to create and implement the Automated Claims Experience (ACE) platform incorporating the UiPath AI-powered automation solution.

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Professional Services
6th Jun

Ethos Urban

Responsive support, broad technology domain experience and strategic excellence prove a powerful combination in setting Ethos Urban up to serve its staff and high-profile national clientele.

Ethos Urban

Responsive support, broad technology domain experience and strategic excellence prove a powerful combination in setting Ethos Urban up to serve its staff and high-profile national clientele.

VIC – Melbourne

VIC – Melbourne

Level 2, 53 Queen Street
Melbourne
VIC 3000

We work with great companies of all sizes

We move fast. With you on board.