Tecala provides leading edge IT solutions to mid-market companies across the state, with a centrally located office in East Melbourne.
For our Melbourne clients, we have a local team of Melbourne-based Account Executives, Senior Technology Consultants and Service Delivery Managers. They work between our East Melbourne office and your premises, so they’re always on hand to keep your business running at optimal performance.
When it comes to our IT solutions, all our Melbourne and Victoria-based clients are supported from our Australian-owned and operated Service Operations Centre (SOC). This is a world-class IT service and support facility that delivers the quickest response times with the highest resolution numbers in Australia.
It’s this local presence and national reach, that enables our NPS scores to be consistently above the industry average. And it’s this ongoing market-leading performance that has placed us in the Top-50 MSPs in Channel Futures’ MSP 501 Global Rankings, and their No.1 Mid-Market MSP for two years running.
With our approach to delivering the ICT business services and solutions your business needs, you’ll be able to achieve your outcomes and accelerate your growth.
We partner with you to understand your unique business challenges and drivers. Only then do we tailor an advisory strategy to meet your specific needs.
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Is your current MSP putting a hand break on your brilliance? Tecala’s portfolio of managed services liberates and empowers your team to focus on transforming your business.
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Flexibility, security and agility are the key features of our cloud services and migration strategies. Pay as you grow with an optimal mix of private and public cloud solutions.
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Your network creates the fabric of your business, connecting your people so they can effortlessly communicate, collaborate, share data and make smarter decisions together.
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Have complete confidence in the security, integrity and compliance of your business-critical data. We deliver the secure environment in which you can accelerate your brilliance.
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Every industry has its unique challenges and opportunities. We take the time to understand your industry-specific business challenges first, before we recommend and implement completely tailored technology and IT solutions that are specific to your business needs and objectives.
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Discover how we have worked with pioneers, market leaders and innovators across Australia who use technology to challenge convention, make an impact, and leave a long-lasting legacy.
An AI-powered bot unlocks productivity gains and future-proofsone of Australia’s largest private tertiary education providers to helpprocess enrolment applications within 24 hours of receiving them.
An AI-powered bot unlocks productivity gains and future-proofsone of Australia’s largest private tertiary education providers to helpprocess enrolment applications within 24 hours of receiving them.
Tecala, an Australian, award-winning technology services provider, partnered with My Plan Manager to create and implement the Automated Claims Experience (ACE) platform incorporating the UiPath AI-powered automation solution.
Tecala, an Australian, award-winning technology services provider, partnered with My Plan Manager to create and implement the Automated Claims Experience (ACE) platform incorporating the UiPath AI-powered automation solution.
Responsive support, broad technology domain experience and strategic excellence prove a powerful combination in setting Ethos Urban up to serve its staff and high-profile national clientele.
Responsive support, broad technology domain experience and strategic excellence prove a powerful combination in setting Ethos Urban up to serve its staff and high-profile national clientele.
Professional support and secure cloud-based systems come together seamlessly to power services that help thousands of country kids nationally every year.
Professional support and secure cloud-based systems come together seamlessly to power services that help thousands of country kids nationally every year.
Supporting a hybrid workforce environment and empowering those with a disability to lead active lives in their communities, Tecala provides My Plan Manager with a winning combination of technology services, to help build an inclusive Australia and take the stress out of the NDIS.
Supporting a hybrid workforce environment and empowering those with a disability to lead active lives in their communities, Tecala provides My Plan Manager with a winning combination of technology services, to help build an inclusive Australia and take the stress out of the NDIS.
Transitioning to a three-year managed services contract with Tecala has reinforced Opera Australia’s technical capabilities and ensured the arts organisation’s survival through the upheaval of the pandemic.
Transitioning to a three-year managed services contract with Tecala has reinforced Opera Australia’s technical capabilities and ensured the arts organisation’s survival through the upheaval of the pandemic.
Empowering team productivity and efficiency, Tecala transforms Feel the Magic’s IT infrastructure through transitions to Office 365 and Teams’ cloud-based environments.
Empowering team productivity and efficiency, Tecala transforms Feel the Magic’s IT infrastructure through transitions to Office 365 and Teams’ cloud-based environments.
