Tecala provides leading edge IT solutions to mid-market companies across the state, with a centrally located office in East Melbourne.
For our Melbourne clients, we have a local team of Melbourne-based Account Executives, Senior Technology Consultants and Service Delivery Managers. They work between our East Melbourne office and your premises, so they’re always on hand to keep your business running at optimal performance.
When it comes to our IT solutions, all our Melbourne and Victoria-based clients are supported from our Australian-owned and operated Service Operations Centre (SOC). This is a world-class IT service and support facility that delivers the quickest response times with the highest resolution numbers in Australia.
It’s this local presence and national reach, that enables our NPS scores to be consistently above the industry average. And it’s this ongoing market-leading performance that has placed us in the Top-50 MSPs in Channel Futures’ MSP 501 Global Rankings, and their No.1 Mid-Market MSP for two years running.
With our approach to delivering the ICT business services and solutions your business needs, you’ll be able to achieve your outcomes and accelerate your growth.
We partner with you to understand your unique business challenges and drivers. Only then do we tailor an advisory strategy to meet your specific needs.
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Is your current MSP putting a hand break on your brilliance? Tecala’s portfolio of managed services liberates and empowers your team to focus on transforming your business.
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Flexibility, security and agility are the key features of our cloud services and migration strategies. Pay as you grow with an optimal mix of private and public cloud solutions.
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Your network creates the fabric of your business, connecting your people so they can effortlessly communicate, collaborate, share data and make smarter decisions together.
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Have complete confidence in the security, integrity and compliance of your business-critical data. We deliver the secure environment in which you can accelerate your brilliance.
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Every industry has its unique challenges and opportunities. We take the time to understand your industry-specific business challenges first, before we recommend and implement completely tailored technology and IT solutions that are specific to your business needs and objectives.
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Discover how we have worked with pioneers, market leaders and innovators across Australia who use technology to challenge convention, make an impact, and leave a long-lasting legacy.
Growing global contingent workforce management company, CXC, has engaged with Tecala to strengthen its email protection framework, significantly reducing the number of malicious messages received by staff.
Growing global contingent workforce management company, CXC, has engaged with Tecala to strengthen its email protection framework, significantly reducing the number of malicious messages received by staff.
HESTA’s senior management took the decision to undertake a strategic review of the organisation’s entire information technology strategy. The goal was to ensure that the resources in place could not only support current operations, but also scale to meet future demands.
HESTA’s senior management took the decision to undertake a strategic review of the organisation’s entire information technology strategy. The goal was to ensure that the resources in place could not only support current operations, but also scale to meet future demands.
In the fewer than six months since its launch, LifeFlight’s new mission system has processed more than 2000 missions. For LifeFlight crew, it used to take half an hour to finalise each mission’s information across various systems. With the Jigx mobile app, it can take as little as a minute after returning back to base.
In the fewer than six months since its launch, LifeFlight’s new mission system has processed more than 2000 missions. For LifeFlight crew, it used to take half an hour to finalise each mission’s information across various systems. With the Jigx mobile app, it can take as little as a minute after returning back to base.
A leading provider of innovative insurance products and services, DKG Insurance Brokers chose to adopt an automation-first mindset during 2020. Their goals? To create exceptional customer experiences and opportunities for their employees; and build a more competitive, future-ready business.
A leading provider of innovative insurance products and services, DKG Insurance Brokers chose to adopt an automation-first mindset during 2020. Their goals? To create exceptional customer experiences and opportunities for their employees; and build a more competitive, future-ready business.
Brokers end up spending up to three-quarters of their day re-keying information between emails, spreadsheets, and other systems. Robotic process automation (RPA) is a key antidote to this issue.
Brokers end up spending up to three-quarters of their day re-keying information between emails, spreadsheets, and other systems. Robotic process automation (RPA) is a key antidote to this issue.
Coates, Australia’s leading equipment solutions provider, partnered with Tecala to build an intelligent automation solution that could relieve its accounts payable (AP) team from being buried under the mountain of invoices that were coming in daily from over 4,000 suppliers.
Coates, Australia’s leading equipment solutions provider, partnered with Tecala to build an intelligent automation solution that could relieve its accounts payable (AP) team from being buried under the mountain of invoices that were coming in daily from over 4,000 suppliers.
As a firm focused on cutting legal complexity, Shine Lawyers wanted to simplify its client on-boarding process. As a firm focused on cutting legal complexity, Shine wanted to simplify its client on-boarding process.
As a firm focused on cutting legal complexity, Shine Lawyers wanted to simplify its client on-boarding process. As a firm focused on cutting legal complexity, Shine wanted to simplify its client on-boarding process.
An AI-powered bot unlocks productivity gains and future-proofsone of Australia’s largest private tertiary education providers to help process enrolment applications within 24 hours of receiving them.
An AI-powered bot unlocks productivity gains and future-proofsone of Australia’s largest private tertiary education providers to help process enrolment applications within 24 hours of receiving them.
Tecala, an Australian, award-winning technology services provider, partnered with My Plan Manager to create and implement the Automated Claims Experience (ACE) platform incorporating the UiPath AI-powered automation solution.
Tecala, an Australian, award-winning technology services provider, partnered with My Plan Manager to create and implement the Automated Claims Experience (ACE) platform incorporating the UiPath AI-powered automation solution.
