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Connect reliably and securely with Unified Communications as a Service (UCaaS).

Good communication is the cornerstone of modern business, and at Tecala we thrive on making the most out of connectivity. Unified Communications as a Service (UCaaS) can transform your productivity and collaborative culture.

We design and deploy solutions that deliver high-quality, fully-integrated IP communications.

These allow the transmission of data, voice, and video effectively, efficiently, and securely.

We empower using a range of unified communications software and solutions, which are precisely matched to your business needs.

As Tecala is a comprehensive services provider, we don’t simply provide just a communications service; we work with our clients to add value and deliver innovation.

IP telephony as a Service

Dial into the future with Tecala IP telephony.

Voice over IP has been around for many years, but with Tecala IP Telephony as a Service you get all the features of an enterprise PBX without the need to manage the infrastructure.

Since Tecala is a comprehensive managed services provider, we don’t simply provide just a VoIP service, we work with our clients to add value and deliver innovation.

Already using an on-premises PBX? Talk to us about getting the most out of IP telephony as a Service.

From fully managed platforms to SIP carriage solutions, we have every voice communication option your organisation might ever need.

Unified Communication as a Service (UCaaS)

It’s time to break down the silos of business communication.

Different channels of communication can result in a lack of visibility, ineffective collaboration, inconsistent accessibility and inefficient administration across disparate communication tools.

Unified communications is an all-encompassing business enabler to address these challenges, and UCaaS takes away all the system and software integration.

Get the benefits of UC without the overhead.

Our UCaaS delivers enterprise grade Messaging, telephony, video conferencing and real time collaboration tools. UCaaS allows organisations to radically change the way they work and communicate.

Improve business outcomes by bringing people, processes, and communications together. The benefits from this integrated approach include:

  • Real-time, flexible collaboration: A range of communication channels greatly increases productivity.
  • Improved business agility: Streamline business processes and enable true workforce mobility.
  • Improved customer and employee satisfaction: Delegate tasks and address issues faster.
  • Cost savings: Reduce traditional telecommunication usage, external conferencing, and travel by streamlining management of various communication channels.

Contact centre as a service

Our communications services scale from a simple VoIP-enabled PABX system to a full-contact centre.

Contact centre systems and software are complex and that’s why partnering with an MSP like Tecala makes good business sense.

You don’t need to be a contact centre expert to get the capabilities you need to deliver superior customer experiences.

Voice Carriage Solutions

Unify your voice and data carriage with Tecala.

We work with you to find the optimal voice architecture for your office locations and can manage the carrier interconnect and network management needs.

With voice and data running over the same network, you need to ensure the voice traffic is optimal and reliable. Tecala network management and carrier expertise keeps your voice and data online, all the time.

IP Telephony
Unified Communication
Contact Centre
Voice Carriage

Our Communications Services

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SD-WAN
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Case study

Tecala consultancy helping Employsure scale with confidence.

By providing the right level of consultancy and support, we’re helping Employsure scale their business and grow with confidence.

Read case study