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Digital Process Automation

Take a system wide and human-centric approach to automating workflows, enabling peak performance and cost optimisation.

Businesses looking to wholly embrace a transformative business model need to both optimise digital systems and empower their human workforce.

Digital process automation lets you reliably digitise, monitor, and direct automated workflows enterprise wide to increase productivity. We’ll help you adopt a modern application that seamlessly connects and unifies your current tech stack, while making sense to non-technical team members.

Build applications faster

Implement quickly with applications aligned to core business requirements and simple interfaces that allow for in-house configuration.

Easily integrate across platforms

Our genuinely flexible digital process automation solutions integrate with multiple technology platforms and empower more people to drive automation.

Enable data-driven decision-making

Continuously create efficiencies and focus on value-adding work with rich data and insights about process effectiveness across your business.

Who we've worked for

Shine Lawyers

“With Tecala leveraging our existing K2 investment, we managed to deliver an exceptional solution in a very short timeframe – which astounded the business.”

– Luiz de Almeida
Chief Information Officer and Chief Innovation Officer,
Shine Lawyers

Features of our service

Low-code applications

Avoid the effort of coding workflow applications from scratch by leveraging visual tools, pre-built components, and smart data integrators.

Cross-platform integration

Design automated workflows that seamlessly operate and route tasks across multiple systems, digital capabilities, and your human workforce.

Intelligent automation

Trust your automated workflows — our robust digital process automation solutions deliver an ideal workflow engine, cleverly deploy robots and AI, and include powerful analytics.

Our approach

At every step, we strive to understand how digital process automation can best progress your digital transformation.

We're here to accelerate your brilliance

Australian-based Service Operations Centre

25+ Years of Experience in the Industry

Top 100 MSPs in the Asia Pacific Region

Transform Your Business with Digital Process Automation

Optimise your operations and empower your team with digital process automation. Seamless integration and intuitive interfaces make adoption effortless. Schedule a consultation with our experts to drive efficiency and innovation in your business.

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Case Study

AI-powered automation speeds up NDIS claims process

Australia’s National Disability Insurance Scheme (NDIS) continues to transform the lives of more than half a million Australians with disabilities.

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Case Study

Greenwich College’s new hire ‘Raybot’ helps international students get enrolled into courses

An AI-powered bot unlocks productivity gains and future-proofs one of Australia’s largest private tertiary education providers to help process enrolment applications within 24 hours of receiving them.

Frequently Asked Questions

What is digital process automation?

  1. Digital process automation (DPA) uses technology to digitise and automate business workflows, enhancing productivity and efficiency. It improves process accuracy, reduces manual errors, and enables real-time monitoring.
  2. DPA integrates with existing systems to create a unified, streamlined operation that empowers both technical and non-technical team members.

When does my business need digital process automation?

  1. Your business needs digital process automation when you seek to enhance productivity, reduce manual effort, and improve process accuracy.
  2. It's beneficial when existing workflows are disjointed or inefficient, requiring a unified system that integrates various platforms and supports data-driven decision-making.

What is the difference between DPA and BPM?

  1. Digital process automation (DPA) focuses on using technology to automate workflows and tasks, enhancing efficiency and integration across platforms.
  2. Business process management (BPM) is a broader discipline that encompasses the analysis, design, optimisation, and management of business processes.
  3. DPA is a subset of BPM, specifically targeting automation objectives.

OUR CLIENTS

Trusted by Australia’s most progressive businesses.