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Intelligent Document Processing

Effortlessly extract data trapped in business-critical documents, simplify document creation, and streamline processing workflows with document automation.

Understanding your current processes is the start of document automation success.

Too many workplaces are drowning in paperwork and experience delays due to the manual extraction and processing of documents, like contracts, invoices, and bills. Intelligent document processing turns documents into data, insights, and actions. Unlock information held in paper and digital files or even simplify the creation of common documents, automatically request approvals, and trigger associated workflows, all through document automation.

Put document data to work

Place data, in hardcopy and digital files, at your fingertips and automate how you review and share documents, then analyse and leverage the data they contain.

Guarantee compliance

Standardise inputs and automate the generation of key documents to ensure compliance every time, plus reliably route documents for approval and signatures.

Increase accuracy and speed

No more cutting and pasting. Ensure fewer errors and faster day-to-day execution of key tasks related to documents that underpin your operations.

Who we’ve worked for

Coates

“Being able to experience the proposed solution on a smaller scale allowed me to see the benefits in action. It also made my job a lot easier when it came to convincing the executive team to invest in the project!”

– Pieter Le Roux
National Shared Services Manager,
Coates

Features of our service

Structured and unstructured documents

Handle every document type in any structure, including forms, scans, handwriting, passports, health records, emails, contracts, invoices, and purchase orders.

Advanced OCR technology

We use some of the most advanced intelligent optical character recognition (OCR) technology for precise document automation.

AI tools that adapt to any job

Machine learning, natural language processing, and advanced recognition tools ensure rapid processing of even highly complex, multi-page documents.

Our approach

Move forward with confidence by working with our document automation gurus.

We’re here to accelerate your brilliance

Australian-based Service Operations Centre

25+ Years of Experience in the Industry

Top 100 MSPs in the Asia Pacific Region

Streamline Workflows with Intelligent Document Processing

Effortlessly extract, process, and utilise data from business-critical documents with our advanced document automation and intelligent document processing solutions. Get in touch with our experts to transform your document management system.

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Case Study

AI-powered automation speeds up NDIS claims process

Australia’s National Disability Insurance Scheme (NDIS) continues to transform the lives of more than half a million Australians with disabilities.

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Case Study

Greenwich College’s new hire ‘Raybot’ helps international students get enrolled into courses

An AI-powered bot unlocks productivity gains and future-proofs one of Australia’s largest private tertiary education providers to help process enrolment applications within 24 hours of receiving them.

Frequently Asked Questions

What is intelligent document processing and document automation?

  1. Intelligent document processing refers to the use of AI and machine learning to extract, process, and analyse data from various document types.
  2. Document automation streamlines workflows by converting documents into actionable data, reducing manual effort, and enhancing accuracy.
  3. This technology handles both structured and unstructured documents, ensuring that critical information is accessible and usable. This leads to increased efficiency and productivity in business operations.

How accurate is intelligent document processing?

  1. Intelligent document processing (IDP) is highly accurate, often achieving near-perfect precision through advanced optical character recognition and AI technologies.
  2. By employing machine learning and natural language processing, IDP systems continuously improve their accuracy over time. They minimise manual errors and ensure consistent, reliable data extraction, making them suitable for processing a wide range of document types. These include complex, multi-page documents with varying structures.

How do different industries use document automation?

  1. Numerous industries use document automation to streamline their operations and improve efficiency. For example, healthcare providers use it to manage patient records and process insurance claims, while financial services firms automate invoice processing and compliance reporting.
  2. Retailers benefit from automating purchase orders and inventory management, while educational institutions use it for enrolment applications and student records.
  3. Document automation reduces manual workload, ensures accuracy, and accelerates critical business processes across sectors.

OUR CLIENTS

Trusted by Australia’s most progressive businesses.