At Tecala, we configure Automation, Data and AI technology into innovative solutions that empower your people and supercharge your business.
Unlike the standard Microsoft 365 Copilot product, which is designed for general use across your Office 365 applications, Custom Copilot is tailored to your unique requirements and is trained on your organisation’s unique data – your documentation, website content, databases, and any other content that’s important to your operations.
Your Custom Copilot, built your way, delivers a powerful and intelligent virtual assistant that provides unique insights from your data. It’s always on-hand to accelerate your teams’ efficiency and productivity.
So if you’re looking for a more tailored generative AI solution that aligns closely with your unique business processes, and offers integration with specialised software and data environments, our Custom Copilot is perfect for you.
Tecala’s Custom Copilot uses Microsoft’s advanced AI technology. The magic happens when you place its language model between your unique resources and documentation, and your user’s interface.
By training your Custom Copilot on your organisation’s unique knowledge, it develops contextual understanding of the topics your users are searching around.
It can respond to their prompts and enquiries with responses that are in-tune with their unique needs, wants, and preferences. And because it’s built around your own industry-specific and organisation-related terms, your customised Copilot understands the main context of the user’s requests and the tone of the conversation they’re having.
With this customised insight, it then fetches the most relevant data and delivers a conversational response that is accurate, coherent, sophisticated, and highly relevant.
This means your teams always have the right insight and response in any conversation, meeting or collaboration.
With a Custom Copilot by your side, the potential for discovering smarter ways of working is unlimited. And the key to unlocking this potential is training your Custom Copilot platform on your own data, so it delivers tailored experiences to your teams.
Here’s how it works:
We help you identify and gather the most relevant data for your Copilot. This includes all the internal documentation, such as contracts, proposals, research resources and references, website content and any other data you feel is relevant.
We then train the AI model specifically on your proprietary data.
We can tailor Your Copilot, Your way, so it can understand and prioritise your organisation’s unique terminology, processes, and knowledge base.
Many of our clients want to develop a unique UX with their custom Copilot, so we can design the user interface, so it supports your unique culture or your brand.
Because your customised Copilot platform is built in your Azure environment, it adheres to Microsoft’s data privacy rules, which are governed by its Responsible AI Principles.
Because Tecala is a highly specialised cyber security technology partner, we ensure your data is used in a secure and protected environment that safeguards against data breaches and preserves the confidentiality of your information.
Your Custom Copilot delivers a tailored solution that aligns closely with your unique business processes and provides seamless integration with your specialised software and data environments.
Leverage the value of your data
Embrace generative AI in a safe, secure, and cost-effective way. Your Copilot, Your Way delivers your own interface between your users and your organisation’s data. This enhances collaboration and enables data-driven decision making.
Discover actionable insights
Because your customised Copilot platform delivers deeper meaning, relevance, and sentiment from your own data, your teams can discover actionable insights from data much faster and with more confidence.
Empower your teams
Automation and AI isn’t about replacing people! It’s about using technology to enhance the potential of your teams. We enable you to embrace AI, so it drives performance, efficiency and productivity.
Enhance collaboration
By integrating AI-driven insights into everyday meetings and collaborations, Copilot supports your teams to achieve much richer and more effective outcomes. Team members are always aligned with up-to-date information, which creates a more efficient, informed, and cohesive working environment.
Streamline your operations
Copilot streamlines your operations by behaving as a personal virtual assistant. It helps you prep for routine meetings, provides real-time insights in all tasks, and ensures seamless access to critical information and resources, when you need it.
Optimise your service to maximise ROIs
We can deliver your customised Copilot as part of our Intelligent Automation as a Service – an incremental, consumption-based model that roles out projects in rhythm to your business. This ensures a predictable, regular, and measurable ROI on your projects.
In a short demo, we’ll show you how effective a Custom Copilot can be when it’s driven by your own data. Give us some sample content from your website, and we’ll show you how effective it can be.
Many Australian businesses went through a real-life process stress test in the past year. Mistakes were made, so we share our assessment to ensure your automation journey is successful.
In our digital-first world, we’re under considerable pressure to bring our business processes up to our customer’s highest expectations. Find out how Australian businesses are turning to automation to close the gap.
Australia’s National Disability Insurance Scheme (NDIS) continues to transform the lives of more than half a million Australians with disabilities.
