Microsoft Teams has long been a game changer for mid-market organisations. Now with Microsoft Direct Calling delivered through your Enterprise Voice solution, it revolutionises communication by seamlessly integrating advanced call routing, call management and integration with existing telephony platforms and your broader Teams applications.
If you’re an existing consumer of Microsoft 365 (in Australia) but stuck on an old telephony system, Tecala will help you demonstrate the value of Microsoft Teams Enterprise Voice when it delivers an integrated phone service to your organisation.
In less than a day, we can have you live in Microsoft Teams Direct Calling.
And best of all, with your POC a success and the business accolades pouring in, you’ll be closer to being able to self-configure the remainder of your organisation, subject to your requirements around phone number porting.
Microsoft Teams has been reimagined from the ground up. Still bringing together all your communication and collaboration tools in one place – from chat and meetings to apps and files – the new Teams platform delivers greater speed, performance, flexibility, and intelligence.
When implemented as part of your Enterprise Voice solution, Microsoft Teams Direct Calling allows you to make and receive phone calls directly from the Teams application. It integrates traditional phone calling functionalities into the Teams interface, providing a fully unified experience.
You can use your own existing telephony infrastructure or opt for Microsoft’s Calling Plans to connect external phone numbers to Teams.
MAKE AND ANSWER CALLS
Make one-on-one or group calls directly from a chat or use the dial pad to call a phone number.
MERGE CALLS
Bring someone else into your one-on-one or group call with the merge function.
TRANSFER AND CALL BACK
Transfer a call to a colleague and select ring back if there’s no answer.
TRANSFER CALLS BETWEEN DEVICES
Whether on the go or at a desk, at home or in the office, transfer calls from one device to another while on a call.
ACCESS VOICEMAIL
Access, listen to, and review your voicemails using playback controls, voicemail summary, and transcripts.
TRANSCRIBE CALLS
Transcribe calls no matter where you are. Focus on what’s being said, knowing you’ll be able to go back to the recording and transcription afterwards.
CALL ON THE GO
Using CarPlay join calls and meetings using your vehicle’s built-in controls or hands-free with Siri.
When Microsoft Teams and its Enterprise Voice services are deployed across Tecala’s high-performance network and provisioned via our Managed Cloud, you and your team enjoy the optimal performance from Teams that will accelerate your brilliance in every direction.
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And because Tecala will deliver your Microsoft Teams environment through our high-performance network that is kept secure by our cyber security specialists, you can connect and collaborate from your office, your home, and everywhere in between… with absolute confidence.
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