Microsoft Teams Calling

Microsoft Teams Calling, fully managed.

Cut your voice bill without changing your numbers or your coverage.

Exploring alternatives to your current Telstra calling setup, or looking at Teams calling for the first time? Tecala delivers the licensing, the migration, the porting and the phone service from one provider. You pay for the calls you actually make, not a line for every person on your payroll.

Licensing, migration, porting and calling from one provider Keep every number your customers already dial Pay for actual usage, not headcount

Microsoft Solutions Partner across four areas

The same team handles your Microsoft licensing and your calling.

Direct Microsoft relationship

Licensing changes and support escalations do not go through a third party.

2026 MSP 501 Vanguard Award Finalist

Recognised for innovation, strategic foresight and measurable impact in managed services.

What actually changes

Teams calling that fits how you work.

01

Pay for what you use

Capacity sized to the calls you actually make, not a line for every person on your payroll.

02

Keep your number

Full portability. Nothing changes for your team or the people who call them.

03

Global coverage

International calling carries across intact.

Who does what

Tecala handles

  • Microsoft licensing and configuration
  • Number porting from your current provider
  • Migration planning and cutover
  • The calling service itself
  • Ongoing support and changes

You handle

  • Telling us who needs calling enabled
  • Approving the porting paperwork
  • Letting your team know the date
35%

A 300-seat law firm came to us paying for a phone line for every person on their payroll. Their actual concurrent call volume was a fraction of that. We moved them onto Teams calling sized to real usage, ported every number across, and cut their voice costs by 35%. Their team kept working the same way through the whole migration.

One accountable provider

Fully managed, start to finish.

Tecala runs the migration, the porting and the ongoing service. You get one provider for calling, and one number to ring when something needs changing.

Before you ask

The questions everyone asks.

Do we keep our existing numbers?

Yes. Every number ports across. Your customers dial the same numbers they always have and nothing changes on your website, your cards or your directory listings.

What happens to our handsets?

Most Teams-certified handsets carry across. If you are running older desk phones we will tell you upfront what works and what does not, before you commit to anything.

What Microsoft licences do we need?

Your users need a Teams Phone licence. If you are already on a Microsoft 365 plan that includes it, there is nothing more to buy. If not, we handle the licensing as part of the migration rather than sending you elsewhere for it.

How long does the migration take?

It depends on how many numbers are porting and who they are porting from. A specialist will give you a realistic date on the first call, not a range.

Are there costs that appear later?

Your quote covers the migration, the licensing and the calling service. International calling rates are quoted separately and we will show you those before you sign anything.

Who do we call when something breaks?

Us. One number, one provider, whether the issue is the licence, the number or the call quality.