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Read how the Tecala team demonstrated again and again how our leadership qualities, experience, and capabilities can deliver seamless experiences for Hesta’s team.
HESTA is an industry super fund with more than 820,000 members and $37 billion in assets. It was established in 1987 to help its members, 85% of whom are women, achieve the retirement they deserve. HESTA maintains the highest ratings from all ratings agencies including a AAA-Quality Rating and MySuper of the Year Award from SelectingSuper and SuperRatings’ 10-year Platinum Performance Rating.
In 2015, HESTA undertook a strategic review of our corporate technology strategy. In doing so, we identified the need to partner with a right-sized technology company that embraced HESTA’s strategic direction and values – a partner who could provide thought leadership as a trusted technology adviser.
HESTA’s core values of partnering, passion, and leadership were reflected in the Tecala team throughout the entire selection process, which showed us that they intuitively understood how important service delivery is to HESTA.
A key focus area for HESTA was that our future technology provider needed to understand the regulatory environment in which we operate in while being responsive to our changing needs.
While transitioning to an entirely new IT environment was a daunting task and involved co-ordination with multiple 3rd party providers, the entire Tecala team demonstrated time and time again that they had the leadership qualities, experience, and capability to make this a seamless experience for the end users. Tecala has carried this approach through into our daily interactions and feedback received from staff has been extremely positive.
As we now start to execute our long-term business goals, we’re confident in our decision to partner with Tecala and we look forward to strengthening our partnership in the future.
Growing global contingent workforce management company, CXC, has engaged with Tecala to strengthen its email protection framework, significantly reducing the number of malicious messages received by staff.
Growing global contingent workforce management company, CXC, has engaged with Tecala to strengthen its email protection framework, significantly reducing the number of malicious messages received by staff.
HESTA’s senior management took the decision to undertake a strategic review of the organisation’s entire information technology strategy. The goal was to ensure that the resources in place could not only support current operations, but also scale to meet future demands.
HESTA’s senior management took the decision to undertake a strategic review of the organisation’s entire information technology strategy. The goal was to ensure that the resources in place could not only support current operations, but also scale to meet future demands.
In the fewer than six months since its launch, LifeFlight’s new mission system has processed more than 2000 missions. For LifeFlight crew, it used to take half an hour to finalise each mission’s information across various systems. With the Jigx mobile app, it can take as little as a minute after returning back to base.
In the fewer than six months since its launch, LifeFlight’s new mission system has processed more than 2000 missions. For LifeFlight crew, it used to take half an hour to finalise each mission’s information across various systems. With the Jigx mobile app, it can take as little as a minute after returning back to base.
A leading provider of innovative insurance products and services, DKG Insurance Brokers chose to adopt an automation-first mindset during 2020. Their goals? To create exceptional customer experiences and opportunities for their employees; and build a more competitive, future-ready business.
A leading provider of innovative insurance products and services, DKG Insurance Brokers chose to adopt an automation-first mindset during 2020. Their goals? To create exceptional customer experiences and opportunities for their employees; and build a more competitive, future-ready business.
Brokers end up spending up to three-quarters of their day re-keying information between emails, spreadsheets, and other systems. Robotic process automation (RPA) is a key antidote to this issue.
Brokers end up spending up to three-quarters of their day re-keying information between emails, spreadsheets, and other systems. Robotic process automation (RPA) is a key antidote to this issue.
Coates, Australia’s leading equipment solutions provider, partnered with Tecala to build an intelligent automation solution that could relieve its accounts payable (AP) team from being buried under the mountain of invoices that were coming in daily from over 4,000 suppliers.
Coates, Australia’s leading equipment solutions provider, partnered with Tecala to build an intelligent automation solution that could relieve its accounts payable (AP) team from being buried under the mountain of invoices that were coming in daily from over 4,000 suppliers.
As a firm focused on cutting legal complexity, Shine Lawyers wanted to simplify its client on-boarding process. As a firm focused on cutting legal complexity, Shine wanted to simplify its client on-boarding process.
As a firm focused on cutting legal complexity, Shine Lawyers wanted to simplify its client on-boarding process. As a firm focused on cutting legal complexity, Shine wanted to simplify its client on-boarding process.
An AI-powered bot unlocks productivity gains and future-proofsone of Australia’s largest private tertiary education providers to help process enrolment applications within 24 hours of receiving them.
An AI-powered bot unlocks productivity gains and future-proofsone of Australia’s largest private tertiary education providers to help process enrolment applications within 24 hours of receiving them.
Tecala, an Australian, award-winning technology services provider, partnered with My Plan Manager to create and implement the Automated Claims Experience (ACE) platform incorporating the UiPath AI-powered automation solution.
Tecala, an Australian, award-winning technology services provider, partnered with My Plan Manager to create and implement the Automated Claims Experience (ACE) platform incorporating the UiPath AI-powered automation solution.
