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HESTA is the industry super fund for people working in health and community services.

Read how the Tecala team demonstrated again and again how our leadership qualities, experience, and capabilities can deliver seamless experiences for Hesta’s team.

The Background

HESTA is an industry super fund with more than 820,000 members and $37 billion in assets.  It was established in 1987 to help its members, 85% of whom are women, achieve the retirement they deserve. HESTA maintains the highest ratings from all ratings agencies including a AAA-Quality Rating and MySuper of the Year Award from SelectingSuper and SuperRatings’ 10-year Platinum Performance Rating.

The Challenge

In 2015, HESTA undertook a strategic review of our corporate technology strategy. In doing so, we identified the need to partner with a right-sized technology company that embraced HESTA’s strategic direction and values – a partner who could provide thought leadership as a trusted technology adviser.

HESTA’s core values of partnering, passion, and leadership were reflected in the Tecala team throughout the entire selection process, which showed us that they intuitively understood how important service delivery is to HESTA.

A key focus area for HESTA was that our future technology provider needed to understand the regulatory environment in which we operate in while being responsive to our changing needs.

The Solution

While transitioning to an entirely new IT environment was a daunting task and involved co-ordination with multiple 3rd party providers, the entire Tecala team demonstrated time and time again that they had the leadership qualities, experience, and capability to make this a seamless experience for the end users. Tecala has carried this approach through into our daily interactions and feedback received from staff has been extremely positive.  

The Results

As we now start to execute our long-term business goals, we’re confident in our decision to partner with Tecala and we look forward to strengthening our partnership in the future.

The entire Tecala team demonstrated time and time again that they had the leadership qualities, experience and capability to make [transitioning to a new IT environment] a seamless experience.
Michael Collins
General Manager – Technology

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