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Our Cloud Services and Managed Services team has enabled Scentia to truly embrace the IT as a Service model. And our personalised service levels are creating a close partnership.
Scentia is not your typical education company. The entire business has been built around meeting the unique needs of adult learners by providing a flexible online learning experience, high-touch support, and bespoke career coaching.
Since its launch in 2009, Scentia has experienced unprecedented growth – topping 400 staff and tens of thousands of students. Scentia has been voted in the Top 5 Most Innovative Companies by BRW and named Australia’s top medium-sized business for service excellence. With such rapid growth, it’s been paramount for us as a business to harness an effective technology solution to support the scale of our growing student population.
We needed a systems technology that was both agile in design and delivery and could fully meet the demands of our growing faculty and student cohort. Aware of these challenges, we actively sought out a partner in the IT space for ongoing support. Essentially, we needed an extension of our own team, to truly understand the complexities of the business.
Tecala, an Australian managed services provider, has been incredible in working with us to drive our business growth and empower our staff. With Tecala supporting our strategic initiatives and corporate support, this shared accountability has enabled our staff to focus on what matters – continued business growth – unconstrained by the need to “keep the lights on”. All parties are employed doing what they’re great at, and we believe this is a recipe for ongoing success.
Our close partnership with Tecala has enabled Scentia to truly emulate the IT-as-a-Service model. Their offering is flexible yet with a predictable expenditure modelling, insured by stringent Service Level Agreements, and delivered locally, by real people. As a bonus, we share the same corporate values – Tecala and Scentia both believe in delivering personal service, as and when our Client’s need it.
Growing global contingent workforce management company, CXC, has engaged with Tecala to strengthen its email protection framework, significantly reducing the number of malicious messages received by staff.
Growing global contingent workforce management company, CXC, has engaged with Tecala to strengthen its email protection framework, significantly reducing the number of malicious messages received by staff.
HESTA’s senior management took the decision to undertake a strategic review of the organisation’s entire information technology strategy. The goal was to ensure that the resources in place could not only support current operations, but also scale to meet future demands.
HESTA’s senior management took the decision to undertake a strategic review of the organisation’s entire information technology strategy. The goal was to ensure that the resources in place could not only support current operations, but also scale to meet future demands.
In the fewer than six months since its launch, LifeFlight’s new mission system has processed more than 2000 missions. For LifeFlight crew, it used to take half an hour to finalise each mission’s information across various systems. With the Jigx mobile app, it can take as little as a minute after returning back to base.
In the fewer than six months since its launch, LifeFlight’s new mission system has processed more than 2000 missions. For LifeFlight crew, it used to take half an hour to finalise each mission’s information across various systems. With the Jigx mobile app, it can take as little as a minute after returning back to base.
A leading provider of innovative insurance products and services, DKG Insurance Brokers chose to adopt an automation-first mindset during 2020. Their goals? To create exceptional customer experiences and opportunities for their employees; and build a more competitive, future-ready business.
A leading provider of innovative insurance products and services, DKG Insurance Brokers chose to adopt an automation-first mindset during 2020. Their goals? To create exceptional customer experiences and opportunities for their employees; and build a more competitive, future-ready business.
Brokers end up spending up to three-quarters of their day re-keying information between emails, spreadsheets, and other systems. Robotic process automation (RPA) is a key antidote to this issue.
Brokers end up spending up to three-quarters of their day re-keying information between emails, spreadsheets, and other systems. Robotic process automation (RPA) is a key antidote to this issue.
Coates, Australia’s leading equipment solutions provider, partnered with Tecala to build an intelligent automation solution that could relieve its accounts payable (AP) team from being buried under the mountain of invoices that were coming in daily from over 4,000 suppliers.
Coates, Australia’s leading equipment solutions provider, partnered with Tecala to build an intelligent automation solution that could relieve its accounts payable (AP) team from being buried under the mountain of invoices that were coming in daily from over 4,000 suppliers.
As a firm focused on cutting legal complexity, Shine Lawyers wanted to simplify its client on-boarding process. As a firm focused on cutting legal complexity, Shine wanted to simplify its client on-boarding process.
As a firm focused on cutting legal complexity, Shine Lawyers wanted to simplify its client on-boarding process. As a firm focused on cutting legal complexity, Shine wanted to simplify its client on-boarding process.
An AI-powered bot unlocks productivity gains and future-proofsone of Australia’s largest private tertiary education providers to help process enrolment applications within 24 hours of receiving them.
An AI-powered bot unlocks productivity gains and future-proofsone of Australia’s largest private tertiary education providers to help process enrolment applications within 24 hours of receiving them.
Tecala, an Australian, award-winning technology services provider, partnered with My Plan Manager to create and implement the Automated Claims Experience (ACE) platform incorporating the UiPath AI-powered automation solution.
Tecala, an Australian, award-winning technology services provider, partnered with My Plan Manager to create and implement the Automated Claims Experience (ACE) platform incorporating the UiPath AI-powered automation solution.
