Home / Case Studies /
Our Cloud Services and Managed Services team has enabled Scentia to truly embrace the IT as a Service model. And our personalised service levels are creating a close partnership.
Scentia is not your typical education company. The entire business has been built around meeting the unique needs of adult learners by providing a flexible online learning experience, high-touch support, and bespoke career coaching.
Since its launch in 2009, Scentia has experienced unprecedented growth – topping 400 staff and tens of thousands of students. Scentia has been voted in the Top 5 Most Innovative Companies by BRW and named Australia’s top medium-sized business for service excellence. With such rapid growth, it’s been paramount for us as a business to harness an effective technology solution to support the scale of our growing student population.
We needed a systems technology that was both agile in design and delivery and could fully meet the demands of our growing faculty and student cohort. Aware of these challenges, we actively sought out a partner in the IT space for ongoing support. Essentially, we needed an extension of our own team, to truly understand the complexities of the business.
Tecala, an Australian managed services provider, has been incredible in working with us to drive our business growth and empower our staff. With Tecala supporting our strategic initiatives and corporate support, this shared accountability has enabled our staff to focus on what matters – continued business growth – unconstrained by the need to “keep the lights on”. All parties are employed doing what they’re great at, and we believe this is a recipe for ongoing success.
Our close partnership with Tecala has enabled Scentia to truly emulate the IT-as-a-Service model. Their offering is flexible yet with a predictable expenditure modelling, insured by stringent Service Level Agreements, and delivered locally, by real people. As a bonus, we share the same corporate values – Tecala and Scentia both believe in delivering personal service, as and when our Client’s need it.
An AI-powered bot unlocks productivity gains and future-proofsone of Australia’s largest private tertiary education providers to helpprocess enrolment applications within 24 hours of receiving them.
An AI-powered bot unlocks productivity gains and future-proofsone of Australia’s largest private tertiary education providers to helpprocess enrolment applications within 24 hours of receiving them.
Tecala, an Australian, award-winning technology services provider, partnered with My Plan Manager to create and implement the Automated Claims Experience (ACE) platform incorporating the UiPath AI-powered automation solution.
Tecala, an Australian, award-winning technology services provider, partnered with My Plan Manager to create and implement the Automated Claims Experience (ACE) platform incorporating the UiPath AI-powered automation solution.
Responsive support, broad technology domain experience and strategic excellence prove a powerful combination in setting Ethos Urban up to serve its staff and high-profile national clientele.
Responsive support, broad technology domain experience and strategic excellence prove a powerful combination in setting Ethos Urban up to serve its staff and high-profile national clientele.
Professional support and secure cloud-based systems come together seamlessly to power services that help thousands of country kids nationally every year.
Professional support and secure cloud-based systems come together seamlessly to power services that help thousands of country kids nationally every year.
Supporting a hybrid workforce environment and empowering those with a disability to lead active lives in their communities, Tecala provides My Plan Manager with a winning combination of technology services, to help build an inclusive Australia and take the stress out of the NDIS.
Supporting a hybrid workforce environment and empowering those with a disability to lead active lives in their communities, Tecala provides My Plan Manager with a winning combination of technology services, to help build an inclusive Australia and take the stress out of the NDIS.
Transitioning to a three-year managed services contract with Tecala has reinforced Opera Australia’s technical capabilities and ensured the arts organisation’s survival through the upheaval of the pandemic.
Transitioning to a three-year managed services contract with Tecala has reinforced Opera Australia’s technical capabilities and ensured the arts organisation’s survival through the upheaval of the pandemic.
Empowering team productivity and efficiency, Tecala transforms Feel the Magic’s IT infrastructure through transitions to Office 365 and Teams’ cloud-based environments.
Empowering team productivity and efficiency, Tecala transforms Feel the Magic’s IT infrastructure through transitions to Office 365 and Teams’ cloud-based environments.
