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Unlock Autonomous Efficiency with Agentic Automation & AI

Transform your business with AI Agents that think, learn, and adapt — delivering smarter, scalable automation powered by UiPath and Tecala.

Agentic Automation & AI:
The Next Leap in Business Transformation

Agentic AI represents the next seismic shift in technology — on par with the rise of cloud computing or the launch of the iPhone. It combines artificial intelligence, automation, and orchestration to deliver autonomous AI agents that don’t just follow rules — they understand goals, learn from context, make decisions, and adapt in real time. These agents can work independently or alongside humans to manage complex, end-to-end business processes.

At Tecala, we’re at the forefront of this transformation. Backed by the world’s leading platforms — including UiPath, Microsoft, and others — we design, build, and deploy AI agents that deliver intelligent automation outcomes faster and more effectively. Our deep expertise across data, automation, and AI enables us to identify the right use cases, apply the right technology, and achieve measurable impact — every time.

Why Forward-Thinking Businesses Are Embracing AI Agents

Autonomously Execute Complex Tasks

Let AI agents plan, decide, and adapt — no human intervention required.

Scale Automation Across the organisation

Deploy AI-powered agents across front office, operations, finance, HR, and more.

Boost Productivity & Employee Satisfaction

Free up teams to focus on strategic work by eliminating manual, repetitive tasks.

Accelerate Decision-Making

AI agents process information, learn, and provide insights in real time.

Ensure Compliance and Control

Combine robotic reliability with agentic intelligence for governance at scale.

Why Legacy Automation Is Holding You Back

Manual processes and rule-based automation are no longer enough. Today’s businesses face increasing pressure to innovate, comply, and operate efficiently — all while managing complex systems, siloed data, and limited resources.

Did you know?
More than 80% of enterprise leaders say their automation programs are limited by rigid workflows and lack of adaptability.

Traditional RPA tools automate repeatable tasks but struggle with nuance, change, or unstructured data. That’s where Agentic AI comes in.

METHODOLOGY

From Ideas to Impact: Our Proven Agentic Automation & AI Methodology

Explore what’s possible – and where to start

Step 1: Art of the Possible Session

We begin with a 60-minute interactive session (in-person or remote) designed to spark inspiration and share practical examples of how other organisations are using Automation, Data, and AI to solve real-world business challenges. By the end of the session, we’ll collaboratively build your first Automation Pipeline – a growing list of high-impact ideas, sourced from your own team.

Capture and prioritise automation opportunities

Step 2: Automation Pipeline

The Automation Pipeline turns ideas from across your business into a structured list of automation candidates. It gives your team visibility into where Agentic AI could be applied, what value it could deliver, and where to start. With this shared view, we move to the next step: detailed evaluation.

Validate the opportunity and build a business case

Step 3: Automation Evaluation

Working closely with your subject matter experts, we run focused, 1-hour deep dives into selected automation opportunities. From there, Tecala delivers an Automation Evaluation Report outlining:

Fit for automation

Projected benefits and ROI

Estimated delivery cost and effort

This gives you the confidence to move forward with the right initiatives – backed by data, not guesswork.

See the results before you commit

Step 4: Proof of Value (PoV) Pack

To bring your AI Agent to life, we offer a 10-day PoV engagement using evaluation licences. This real-world simulation lets you experience the tangible value of automation – without committing to software purchases upfront. It’s a low-risk way to test the outcomes and secure internal alignment before full-scale deployment.

What Tecala’s Agentic Automation & AI Solution Can Do for Your Organisation

AI-Powered Process Automation

Agents that handle dynamic decisions and unstructured workflows

Natural Language Interfaces

Collaborate with agents via chat, voice, or text.

Agentic Orchestration

Coordinate agents, bots, and humans in end-to-end processes

Self-Healing Workflows

Agents that detect and fix issues in real-time.

Context-Aware Decisioning

AI agents use enterprise knowledge to make informed decisions.

Proof of Value Packs

Rapid prototyping to validate ROI before full-scale rollout.

Agentic Evolution in Action:
Bridging Automation and Orchestration

Built by Experts. Backed by the Best.

Tecala is a trusted partner for mid-market and enterprise organisations looking to realise the full potential of Agentic AI and automation. As a UiPath Premier Partner, we bring a proven framework for success, backed by in-house expertise across Data, AI, and Automation. Our solutions are delivered with a security-first mindset, ensuring compliance and resilience from day one. With local support teams and national reach, Tecala provides hands-on guidance every step of the way — from strategy to scale.

Mid-market & enterprise automation specialists

Empowering mid-market and enterprise businesses to streamline operations, reduce costs, and drive growth through advanced automation solutions.

Proven framework for Agentic AI success

Achieve AI-driven outcomes faster with Tecala’s structured approach, built to deliver measurable business impact from day one.

UiPath Platinum Partner & Fast Track Partner

Leverage the expertise of a trusted UiPath Platinum and Fast Track Partner to accelerate your automation journey.

In-house Automation, Data & AI team

Our local experts design, deploy, and support tailored solutions to unlock the full potential of automation, data, and AI.

Hands-on Australian support that spans the country and extends worldwide

Get personalised, local support with a global reach, ensuring seamless service wherever you operate.

Loop in your team or Tecala when human input’s needed

Stay in control of automation workflows and effortlessly escalate tasks to your team or our experts when required.

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Get started with Tecala’s Agentic Automation & AI Pack

Tecala is the leading automation, data and AI
specialist, focused on the needs of Australian organisations.

Our Automation, Data and AI Services

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Automation, Data and AI
30th Mar

Automation

We create environments where robots work and people thrive. Let’s automate everything that’s ordinary, so you can unleash your extraordinary.

Automation

We create environments where robots work and people thrive. Let’s automate everything that’s ordinary, so you can unleash your extraordinary.

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Automation, Data and AI
29th Mar

Data

Ensure you have high data integrity. It’s the most important foundation for delivering successful digital transformation programs.

Data

Ensure you have high data integrity. It’s the most important foundation for delivering successful digital transformation programs.

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Automation, Data and AI
29th Mar

Artificial Intelligence (AI)

AI is the catalyst for delivering magic from data and automation. It augments the potential of your people and your organisation.

Artificial Intelligence (AI)

AI is the catalyst for delivering magic from data and automation. It augments the potential of your people and your organisation.

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Frequently Asked Questions

What is Agentic Automation and AI?

Agentic Automation and AI refer to advanced automation solutions that leverage artificial intelligence to not only execute tasks but also make data-driven decisions, predict outcomes, and adapt processes autonomously.

How can Agentic Automation benefit my organisation?

Agentic Automation can streamline operations, reduce manual workloads, and uncover valuable insights, enabling your business to operate more efficiently and make smarter decisions faster.

What is the difference between traditional automation and Agentic Automation?

While traditional automation executes predefined tasks based on specific rules, Agentic Automation uses AI to learn, adapt, and make decisions, providing more dynamic and intelligent workflows.

Can Agentic Automation be integrated with existing systems?

Yes. Our solutions are designed to integrate seamlessly with your existing software, ensuring smooth workflows and minimal disruption.

What are some common use cases for Agentic Automation?

Finance & Accounting:

Automate invoice processing, financial reporting, and reconciliations with AI-powered bots that can extract, validate, and input data, reducing errors and accelerating month-end closing. Autonomous AI agents can adjust actions based on real-time data without human intervention, streamlining finance operations.

Customer Service:

Deploy autonomous AI agents to handle routine customer inquiries, resolve common issues, and escalate complex cases to human agents - enhancing customer experience and reducing response times. For example, AI agents can boost customer retention by delivering consistent, data-driven responses.

Sales & Marketing:

Use AI-driven lead scoring and personalised outreach to identify high-value prospects, tailor communications, and automate follow-up sequences, increasing conversion rates. Autonomous AI agents can adapt marketing strategies based on behavioural data, driving revenue growth.

Supply Chain & Logistics:

Implement predictive analytics and AI agents to monitor inventory levels, track shipments, and optimise route planning, minimising delays and costs. Autonomous agents can enhance supply chain efficiency by responding to disruptions in real time.

Compliance & Risk Management:

Integrate AI-powered compliance checks to monitor regulatory changes, flag anomalies, and automate audit reporting, ensuring consistent adherence to industry standards.

For more examples of how Agentic AI is transforming industries and practical steps to implementing autonomous AI agents, download Tecala’s comprehensive eBook: The Most Effective Use Cases for Agentic AI.

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The Most Effective Use Cases for Agentic AI

Autonomous AI Agents are transforming the way people and organisations work. In collaboration with our AI partners, Tecala is applying Agentic AI to different processes and operations in different industries.

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Autonomous AI agents are the future of AI. But what are they, and how do they work?

We’re seeing another big step in AI innovation with the introduction of autonomous AI agents, and what we’re now calling agentic automation and AI.

OUR CLIENTS

Trusted by Australia’s most progressive businesses.