Looking to deliver superior levels of customer service?
Look no further than Tecala Triagr. Built by Tecala. Powered by OpenAI and Microsoft.
OUR SOLUTION
Companies can receive hundreds, or even thousands, of emails every day from customers. There is a huge amount of human time needed to review these emails, classify them, and then action appropriately.
Tecala Triagr allows you to automatically analyse and classify every incoming email, and then automate where it makes the most sense.
Analyse
Automatically pick up the sentiment and tone in your incoming emails.
Classify
Define the categories that you would like to classify your emails into.
Automate
Identify and implement automation where it makes the most sense.