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Why your IT platform is essential to your growth strategy: What the investors are looking for

The 3 Game-Changing management and technology initiatives that will drive your continuous innovation and growth. And build confidence in potential investors.

With the uncertainties and disruptions of the pandemic behind us, there is strong confidence in the economy and significant investment capital on offer. Private equity firms, that have put funding plans on hold, now have large funds to invest and will be seeking high-return opportunities. We see strong evidence that investors are looking for opportunities in companies which have successfully navigated the pandemic, and can demonstrate strong financial diligence as well as robust technology capability and strategy.

This year we’ve been seeing predictions of huge increases in IT spending in 2022 and beyond. In January, Gartner forecasted that overall spending on IT in Australia will sky-rocket this year to A$111 billion. It explained that “Australian organisations will also increase their reliance on external consultants and IT services, with predicted spending on these set to rise 6.1% to reach $39.2 billion in 2022.”

What this tells us is that organisations are realising the importance of investing in IT and, just as important, they understand the value of partnering with strategic technology partners to ensure the investments deliver the right outcomes.

“Private equity firms will be looking for a strong return on their investments. There are, and always have been, growth industries which attract the interest of investors. But within these growth industries, investors will be specifically selecting those organisations that are investing in robust, scalable, and secure ICT platforms that will support the profitability and growth of the organisation,” explains Pieter DeGunst, Managing Director at Tecala.

The problem that many organisations face is that there existing solutions are siloed, and they fail to utilise the flexibility of cloud-based delivery. Unless IT platforms can meet the needs of the modern, dynamic, and distributed workplace , they hamper productivity, deliver poor end-user experiences, and end up damaging customer experiences.

Forrester Research, in its white paper, Seizing Advantage: The Technology Pivot ANZ Businesses Must Make explains that “Outdated solutions cost time, money, and customers, with midmarket firms reporting an average 28% of extra costs due to inefficient and/or ineffective solutions.”

At Tecala we believe there are three key operational and technology areas that mid-market organisations need to focus on to meet the expectations of investors.

Forrester Research, in its white paper, Seizing Advantage: The Technology Pivot ANZ Businesses Must Make explains that “Outdated solutions cost time, money, and customers, with midmarket firms reporting an average 28% of extra costs due to inefficient and/or ineffective solutions.”

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Build a case for change that highlights tangible impact on productivity and growth.

For midmarket organisations to get on the front foot they need to achieve, what Gartner calls the ‘five capabilities of alignment’. These are great leadership, disciplined IT investment, a compelling vision, a continuous 3-5-year strategy, and robust relationships and partnerships.

Typically, mid-market organisations have less bureaucracy and can move faster. But with more alignment between management teams and the right partnerships with technology specialists, they can be more agile and responsive to change.

A business case for change must be based on economics, not emotions. Develop a case that focuses on the value of business agility, operational excellence, and employee productivity.

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Take a holistic, end-to-end view of IT

Midmarket organisations need unified business and people management platforms that can meet the operational, physical, and cultural needs of the organisation. IT investments need to be in platforms that are unified and cloud-enabled, provide end-to-end visibility, and are accessible across the workforce. Early adopters of these solutions have seen significant advantages in productivity and cost efficiencies that have primed their business for growth.

Focus on the key technologies that will empower your people

Intelligent Automation

Intelligent automation covers a range of new growth opportunities and capabilities, from business analysis and data analytics through to process automation, application integration, and business process optimisation.

With critical functions like finance and accounting, payroll, and workforce management at the heart of day-to-day operations, improving these capabilities is a good place to start. As you progress in your intelligent business practice you can then look to adopt more specialised capabilities.

For example, one of the most repetitive, time-consuming, and laborious tasks in any financial or professional services business is the preparation of documents and images for digitisation. Using Artificial Intelligence such as Computer Vision and Natural Language Processing algorithms, it is now possible to form structured data from unstructured data, creating actionable insights that facilitate smarter decision making.

Cloud

High-performance connectivity to the cloud provides the lifeblood of today’s business. As the most efficient, effective, and agile delivery model for consuming IT, the cloud is now well and truly the de facto model for delivering most IT services.

IDC predicts that by 2025, 90% of a business’s apps will be ‘cloud-native’; that is, specifically designed (or redesigned) to run in the cloud and to take advantage of the inherent capabilities of cloud services.

Depending on the applications and workloads you’re running, along with your data sovereignty, cost efficiency objectives, and a range of other imperatives that will be unique to your organisation, hybrid or multi-cloud has the potential to deliver the highest-performing infrastructure for your business.

The dynamic nature of cloud creates more security and compliance issues for technology leaders. So, while a high-performing cloud can maximise connectivity, the realities of complex cloud migration programs, cloud management and cyber security are limiting mid-size organisations’ ability to roll out their modern workplace. Consultation with a cloud migration specialist is, therefore, highly recommended.

Cyber Security

With so many potential entry points to the modern workplace – from compromised cloud applications to file sharing applications, to everyday texts or emails – it is essential to ensure your technology platforms are safe to access in a multi-cloud environment. This includes providing ongoing education and training to raise awareness of cyber attacks.

CrowdStrike’s 2021 Global Attitude Survey explains: “Businesses that embrace cloud-first, modern technologies, such as endpoint detection and response (EDR), extended detection and response (XDR), Zero Trust, and human-empowered managed threat hunting and intelligence, will be the ones that are able to solve the fundamental challenges required to thrive in the heightened threat environment.”

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People-First Approach

Investors are looking for truly transformational, once-in-a-decade type technology shifts that promise huge effectiveness gains for businesses. These practices resolve points of friction, improve productivity and efficiency, unlock growth, and help organisations scale.

Ideally, these transformational strategies will be tied to a strategic technology roadmap that will ensure long-term lockstep with your business vision and operational objectives.

By developing a disciplined IT investment strategy that has the buy-in of your key stakeholders and management, supports your 3-5-year business strategy, and it is implemented in partnership with a technology specialist, you’ll be able to demonstrate the significant potential for productivity, cost efficiencies and growth that investors are looking for.

Assess your vulnerability to attack. Protect your reputation.

Working to a risk assessment matrix, we’ll clearly identify where your business is most susceptible to breach or attack.

Our assessment follows 3 Steps:

  1. Where and how your business operations create your potential for risk.
  2. We’ll explain the two primary security frameworks and how to apply them to your organisation 
  3. Define next steps: Achieve peace of mind with a tailored Strategic Security Roadmap for your business 

Don’t be tomorrow’s headline. Book your session today.  

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