Emerge Stronger in 2022 and beyond.
Close
LET'S CHAT

The Biggest Change in Business isn’t a Technological One

The Australian business community is experiencing one of the greatest transformations it has ever encountered – and it has nothing to do with technology.

Across the country, thousands of successful business owners are handing the keys over to the next generation, as Australia’s Baby Boomers ready themselves for a well-earned life of leisure.

There are some that won’t go willingly into the long night of retirement, and for many in the next generation, the change can’t come soon enough. But whether it be in family-owned businesses or publicly-listed companies, the ranks are turning over.

What makes this change particularly challenging however is that it is accompanied by an equally profound transition in Australian business. Technology has long supported business operations, but as we head into the 2020s we are seeing it begin to form their core. And taking a business from its analogue heritage into its digital future is no easy task.

At Tecala, we’ve seen many examples of the old guard of owners and managers resisting pressure to adapt their businesses to modern digital processes and it is not hard to sympathise with their predicament. After all, the processes slated for change are often the same ones that have made the business successful, and the threats and opportunities they are designed to cater for may not yet have manifested themselves in a tangible way.

RELATED ARTICLE: DISMANTLING THE BARRIERS TO DIGITAL TRANSFORMATION

For any manager or owner who is contemplating retirement, the last thing they want to do is be known for blowing up everything on their way out.

The result is resistance, stalemate, and potential stagnation – and a lot of frustration among those who are promoting change.

At Tecala, we believe that no business owner should be holding back the digital tide. But we also appreciate that effective change takes more work that many of its proponents might realise.

Often when we see one generation resisting the ideas of the next, simply because they have not been able to make their case in a compelling way. Stating the need to change is very different from the process of actually defining what the future state is, and there is a lot more work to be done in mapping out how the business will get there.

That also means being very upfront about the pressure points and risks. There is no point hiding or ignoring them – any experienced business owner or executive will quickly find them. Identifying them early and outlining the relevant solutions can then play a key role in dismantling the ‘no’ argument before it even gets started.

Building consensus for change across generations also works best when based on an agreed starting point – usually a small project that is relatively low risk and simple to execute, but which can prove the basic concepts of digital change and transformation. Even relatively simple tasks such as moving non-critical workloads into the cloud and introducing network technology solutions can serve to build confidence and pave the way for more complicated change activity. Driving change often starts by earning permission, and permission can be extended over time.

It also pays to keep in mind what the business actually does and what it stands for when considering what its future state should be. If that future state is unrecognisable to the existing management, then a more staged approach might be required.

Saying no to change is almost always the easiest option. The goal for any change agent is to present the case for change in a way that is so compelling that ‘yes’ becomes the most compelling outcome. Painting a clear vision, demonstrating the benefits, building consensus, and mapping the journey are all essential steps in ensuring the business moves forward safely in the hands of its new managers.

DOWNLOAD OUR WHITEPAPER – DIGITAL TRANSFORMATION MYTH: THE BARRIERS, THE CHALLENGES, AND MOVING BEYOND BUZZWORDS

LET’S CREATE A PLAN THAT GIVEs YOU THE OUTCOME YOU NEED.

Register for an initial online discussion over Zoom, phone, or in person. And let’s find out where your business most needs our award-winning services and support.

By analysing your specific needs and priorities, we’ll give you a realistic and practical recommendation on what’s required to accelerate your modern architecture.

Our Senior Consultants will help you evaluate and understand your options, so you can make decisions that benefit both your business and your employees, while mitigating unnecessary risk.​

Combining Strategy, Transformation, Management and Optimisation, we identify and remove the obstacles to a successful outcome, before you even know they’re there.​

The session will cover:

Step 1: Recap and review

Together we’ll examine the steps you’ve already taken in adapting to COVID-19, and review the parameters for the architecture planning you’ll need in place going forward.

Step 2: Shape the
plan

Future-Planning for optimal performance, focusing on effective communication and collaboration, device lifecycle and configuration management and security.

Step 3: Identify your requirements

This is where we clearly identify the steps you need to have in place to develop your Strategic Technology Roadmap to create a Modern Dynamic Workplace. 

Step 4: Get the
report

You’ll receive a high-level report with our recommendations to accelerate your modern architecture, and the next steps for delivering your Strategic Technology Roadmap.

We’ll get you there. Faster.

With a high-level plan in place, you’ll have a clear understanding on the business case, benefits, and high-level budget considerations for your technology platform to accelerate your modern architecture. And you’ll be ready to leverage the Cloud to deliver the services and applications your teams need.

CASE STUDY

Find out what a great MSP relationship should be delivering.

How successful was your business transition to a remote workforce during the COVID crisis? Read how the National Breast Cancer Foundation was able to transition to a remote workforce environment almost overnight, and with 93% employee satisfaction.

blog

Is Your MSP Giving You Solutions or Problems During COVID-19? 5 Key Signs of Insufficient Management

There’s nothing like a one in 100-year pandemic to test how your IT operations are performing and how prepared you are for change.