Cloud Outages: Review your Business-Critical Hosting

The high-profile Amazon Web Services outage during last year’s Sydney Storm serves as a good reminder of the importance of managed services from a reliable provider.

Many people, including those in the media, were in shock last year when the de facto standard in cloud computing, Amazon Web Services, suffered a two hour outage during a fierce Sydney storm. With a range of online services – from food delivery to financial Web sites – taken down with Amazon, outages like these show why businesses need additional data protection and application availability strategies for mission-critical services.

The cloud is good, but it will go down.

Being the market leader, Amazon tends to cop the wrath of the industry whenever there is a problem, but in fairness to it, outages like this are not common and have plagued all the main industry players. The reliability of clouds is generally very good, but being a multi-tenant architecture there’s only so much reliability engineering that can be done for a single customer.

Customers must accept this as a fundamental risk with public clouds and add their own layer of reliability engineering to compensate. And, of course, have data backup strategies in place to ensure data is not stored solely on one public cloud.

Enter Managed Services Providers

What’s the answer to better reliability for organisations without the in-house IT capability to support it? Take a look at the thriving managed service provider (MSP) industry which support clients on their journey to cloud, but also offer highly available hosting and cloud disaster recovery services for business-critical applications.

MSPs care about your application’s uptime and have a proactive approach to business continuity. If a problem did occur it will be rectified in minutes, not hours.

The pace of emerging technologies is fast and it will only advance further from here. A professional service provider with knowledge in managed services for public clouds and cloud computing with cloud disaster recovery as a service is something you should consider for the future.

Talk to an MSP about their hosting facilities and how their expertise can help improve service reliability, even across public clouds.


Register for an initial online discussion over Zoom, phone, or in person. And let’s find out where your business most needs our award-winning services and support.

By analysing your specific needs and priorities, we’ll give you a realistic and practical recommendation on what’s required to accelerate your modern architecture.

Our Senior Consultants will help you evaluate and understand your options, so you can make decisions that benefit both your business and your employees, while mitigating unnecessary risk.​

Combining Strategy, Transformation, Management and Optimisation, we identify and remove the obstacles to a successful outcome, before you even know they’re there.​

Step 1: Recap and review

Together we’ll examine the steps you’ve already taken in IT procurement and review the parameters for the architecture planning you’ll need in place going forward.

Step 2: Shape the

Future planning for optimal performance, focusing on effective communication and collaboration, device lifecycle and configuration management and security.

Step 3: Identify your requirements

This is where we clearly identify the steps you need to have in place to develop your Strategic Technology Roadmap to create a Modern Dynamic Workplace. 

Step 4: Get the

You’ll receive a high-level report with our recommendations to accelerate your modern architecture, and the next steps for delivering your Strategic Technology Roadmap.

We’ll get you there. Faster.

With a high-level plan in place, you’ll have a clear understanding on the business case, benefits, and high-level budget considerations for your technology platform to accelerate your modern architecture. And you’ll be ready to leverage the Cloud to deliver the services and applications your teams need.


Find out what a great MSP relationship should be delivering.

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