We know the importance of Purpose in Not-For-Profit.

Reliable cost-effective technology solutions to help you focus on what matters most—your mission.

Your end-to-end and integrated technology partner for the Not-For-Profit industry.

As Not-For-Profits navigate their digital transformation journey, a whole of business technology strategy is no longer optional. It’s essential.

Multiple challenges, like outdated systems, data silos, cyber security threats, and inefficiencies in donor and volunteer management call for a holistic and integrated approach. And IT budget constraints place ever-higher expectations on IT investments to impact social, environmental and community objectives.

We know technology is the ultimate enabler in your organisation – the most effective means of doing more with less.

Cloud-based solutions, automation, and AI-powered analytics can streamline operations, improve engagement, and enhance reporting transparency.

And with scalable and cost-effective technology, Not-For-Profits can maximise impact, improve compliance, and future-proof their mission, ensuring sustainability despite their financial and resource limitations.

Pieter DeGunst, Managing Director, Tecala Group.

Why Tecala for the Not-For-Profit Sector?

Tecala specialises in the Not-for-Profit sector because we understand that every technology investment you make needs to deliver maximum impact on your operations.

Our team of senior consultants, service and support and engineers, and customer experience managers are always on hand to configure your IT services to your unique needs. Hand in hand with these capabilities is the deep understanding we have of the unique challenges you face.

This is why Tecala continues to be the first choice for many NFPs in Australia.

Solutions for the Not-For-Profit Industry

By delivering solutions that streamline operations and provide affordable, flexible IT solutions, we enable Australian NFPs to focus on their core missions without being held back by technology. ​


Automation and AI
Data Modernisation
Cyber Security
Unified Communications and Collaboration
Data and Cloud Migration
ESG Reporting

Automation and AI

Investing in automation, data and AI technology allows NFPs to streamline their operations, enjoy cost efficiencies, and drive improvements in productivity. Artificial intelligence (AI) is being used to identify patterns in donor preferences and provide insights to donor behaviour1, thereby enabling organisations to personalise their outreach programs.

Some of our clients are developing donation portals to offer multiple payment options to supporters. For donor behaviour and engagement strategies, CRM software is helpful in tracking donor interactions. Plus, it allows you to send tailored communications, identify donor milestones, and create targeted campaigns for specific groups of donors.

1. Convene: Exploring the Landscape of Australia’s NFP Sector, 2024

Data Modernisation

The key component in an optimised IT environment is high-integrity data. The success that NFPs are having in automation and AI depends on the approach they take to data modernisation.

Data Modernisation means putting in place best practices to ensure data is accurate, complete, consistent, and relevant to your analysis or decision-making process. This includes verifying the sources of data, addressing any data entry errors, removing duplicate or irrelevant data, and performing data cleansing and validation processes.

Cyber Security

The Australian Government2 is encouraging NFPs to shift cyber from a technical topic to a ‘whole-of-nation endeavour’. The Government also highlights strategies to address gaps in the cyber shields of businesses and the entire region.

Because Not-For-Profts are always in the sights of global threat actors, Tecala delivers an agile, proactive, and multilayered approaches to cyber security.

We are an ISO27001 Information Security Standard Accredited Managed Service Provider, with a strong heritage in providing Essential Eight cyber security consulting services to organisations in Australia, many of which operate in highly regulated environments.

Our Cyber Security Team works closely with global security vendors to deliver a Zero Trust security framework that enhances security without compromising user access and experience. This allows our NFP clients to enable their office-based and remote workers to operate efficiently and safely from any location, on any device.

2. Australian Government: 2023-2030 Australian Cyber Security Action Plan, 2023

Unified Communications and Collaboration

Our secure end-to-end infrastructure supports all your mission critical applications, such as teleconferencing for online counselling and client management and communication platforms.

Because the Not-For-Profit sector always places quality employee, customer and client experiences above all else, our services are focused on delivering a stable IT environment that empowers people through seamless communications.

We’re a Microsoft Gold Partner, so we know Microsoft 365, Teams, Teams Voice and the SharePoint ecosystem. We deploy enterprise-grade messaging, telephony, video conferencing, and real-time collaboration tools.

Data and Cloud Migration

Tecala’s data and cloud migration capabilities ensure seamless, secure, and efficient transitions to a managed cloud environment. With expertise in data strategy, cloud architecture, automation, and security, we advise on the most effective data migration strategy. This is always based on the applications and workloads you’re running, along with your data sovereignty, cost efficiency objectives, and a range of other imperatives that will be unique to your organisation.

A Cloud Advantage Readiness Assessment will ensure you get the highest-performing hybrid or multi-cloud services for your business. And once this is complete, Tecala’s team will manage the migration in the most seamless way possible.

ESG Reporting

ESG Reporting is more than compliance – transparent and effective ESG Reporting enhances credibility, trust, and donor confidence, so you can maintain your position as a responsible and forward-thinking organisation.

We partner with you to ensure you have the data, reporting and insight in place to demonstrate your environmental stewardship, ethical governance, and social impact. Thus enabling you to attract funding, corporate partnerships, and community support – and drive your competitive advantage.

Strong ESG practices also help mitigate reputational and operational risks, ensuring compliance with evolving regulations and stakeholder expectations.

Book a Technology Capability Assessment

Let’s get your organisation focused on achieving your purpose, with effective IT in your budget.

We use our Technology Capabilities Assessment to engage directly with you and your teams to measure how well your existing ICT solutions, services, and platforms are meeting your business objectives.

Once we fully understand your business dynamics, we’ll provide recommendations on the solutions and long-term strategies you need to ensure your people and business enjoy the very best experiences from your IT platforms, services, and applications.

  • A Strategic Technology Roadmap will ensure your technology is implemented effectively, is budgeted for accurately, and delivers exactly the business outcomes you need on an ongoing basis.
  • With quarterly STR reviews and updates, along with Customer Satisfaction surveys (CSAT), we track your progress through the roadmap to ensure your objectives are being met.
  • No ambiguities or misunderstandings, just absolute confidence you’re on track to getting the outcomes you need.

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Case study

LifeFlight

Tecala enables LifeFlight to create a smarter and more efficient operation. And ultimately save more lives. Now, its Rotary Mission Mobile Application creates a single source of truth operations dashboard. And streamlines the mission reporting process.

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Case study

Opera Australia

Australia’s premier opera production company transitioned to a three-year managed services contract with Tecala, reinforcing its technical capabilities and ensuring operational continuity during challenging times.

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Case study

Feel the Magic

As an organisation supporting grieving children, collaborated with Tecala to modernise its IT infrastructure. This transformation led to reduced complexity, lowered operational costs, and enhanced productivity, allowing staff to access applications seamlessly, whether working remotely or in the office.