Frontier Firms aren’t just large enterprises or tech giants, they’re any organisation bold enough to rethink how work gets done. By combining the strengths of Robots, AI Agents, and People, they create smarter, faster, and more adaptive workflows.
These firms aren’t just automating tasks. They’re transforming how value is created by reimagining entire workflows, and then deploying smart, purpose-built agents that act with speed, precision, and context.
At Tecala, we call this the AI Agent Dream Team.
Each agent is trained for a specialised mission: from accelerating sales in the front office, triaging inbound emails to enhance customer experience, generating on-brand content to empower employees, verifying supplier legitimacy to strengthen partnerships, to redacting sensitive data to ensure back office compliance.
Explore each of the five Mission-Critical Domains and two Special Forces to see how AI Agents are transforming the modern enterprise:
A front‑office dream team that builds profiles, scrapes competitors, crafts content, and accelerates conversion.
🏢 Business Domain
Front Office
🎯 Role
Company Research
🔧 Primary Use Case
Scans company domains to retrieve structured data such as company name, website, size, industry, and latest news. Builds a comprehensive business profile to support sales, marketing, and partner intelligence.
🏢 Business Domain
Front Office
🎯 Role
Contact Research
🔧 Primary Use Case
Finds and enriches contact details from email addresses, delivering names, locations, and company affiliations.
🏢 Business Domain
Front Office
🎯 Role
Contact Capture
🔧 Primary Use Case
Parses email signatures to extract full contact details including name, title, phone, and email.
🏢 Business Domain
Front Office
🎯 Role
Competitor Analysis
🔧 Primary Use Case
Monitors competitor websites, news, and messaging to surface trends, threats, and positioning shifts.
🏢 Business Domain
Front Office
🎯 Role
Social Media Manager
🔧 Primary Use Case
Creates, schedules, and monitors social media content. Surfaces engagement trends and sentiment signals.
🏢 Business Domain
Front Office
🎯 Role
Copywriter
🔧 Primary Use Case
Generates compelling, brand-aligned copy for ads, emails, and landing pages at high speed and accuracy.
🏢 Business Domain
Front Office
🎯 Role
SEO Specialist
🔧 Primary Use Case
Audits SEO performance, recommends content tweaks, and monitors keyword rankings to boost visibility.
🏢 Business Domain
Front Office
🎯 Role
Sales Prospecting & Outreach Intelligence
🔧 Primary Use Case
Automates and streamlines the entire SDR prospecting workflow — from identifying target companies and enriching contacts, to scoring leads, crafting personalised outreach, and triggering CRM updates with Lusha, LinkedIn Sales Navigator, and Dynamics CRM.
🏢 Business Domain
Front Office
🎯 Role
Inbound Lead Qualification
🔧 Primary Use Case
Evaluates and scores inbound leads based on predefined criteria such as company size, industry, intent signals, and CRM match. Automatically routes qualified leads to the appropriate sales reps and nurtures the rest.
🏢 Business Domain
Front Office
🎯 Role
Sales Acceleration
🔧 Primary Use Case
Identifies hot leads, auto-generates contact insights, and provides engagement timing recommendations to accelerate deal progression and win rates.
Customer experience agents that triage inbound requests, offer lifecycle engagement, and automate support tasks.
🏢 Business Domain
Customer Experience
🎯 Role
Email Intelligence & Prioritisation
🔧 Primary Use Case
Sorts, classifies, and prioritises incoming customer emails using AI-powered rules to streamline responses, reduce backlog, and escalate urgent issues faster.
🏢 Business Domain
Customer Experience
🎯 Role
Lifecycle Engagement & Retention
🔧 Primary Use Case
Automates customer engagement across the lifecycle — from onboarding and education to upsell nudges and churn prevention. Uses behavioural signals, segmentation, and personalised content to drive activation and retention.
🏢 Business Domain
Customer Experience
🎯 Role
Customer Support Responder
🔧 Primary Use Case
Responds to common customer queries via email and chat using a combination of LLM-powered responses and knowledge base integration. Escalates complex issues to a human user.
Employee‑centric agents designed to empower internal knowledge, personalised guidance, task assistance and onboarding help.
🏢 Business Domain
Employee Experience
🎯 Role
Internal Knowledge Enablement / Expert Q&A
🔧 Primary Use Case
Provides employees with instant, accurate answers to workplace questions about policies, tools, and procedures.
🏢 Business Domain
Employee Experience
🎯 Role
Personal Mentor
🔧 Primary Use Case
Provides personalised coaching and development tips to employees based on role, activity, and goals.
🏢 Business Domain
Employee Experience
🎯 Role
Virtual Assistant
🔧 Primary Use Case
Performs scheduling, summarisation, and reminder tasks to support productivity across the business.
🏢 Business Domain
Employee Experience
🎯 Role
Recruiter
🔧 Primary Use Case
Sources, screens, and summarises candidate profiles aligned to job descriptions and hiring needs.
🏢 Business Domain
Employee Experience
🎯 Role
AI-Powered Research Assistant
🔧 Primary Use Case
Investigates any topic and delivers accurate, concise summaries to support decision-making, content creation, and learning.
🏢 Business Domain
Employee Experience
🎯 Role
AI-Powered Timesheet Assistant
🔧 Primary Use Case
Automatically generates weekly timesheets by polling calendar events, categorizing entries, and preparing them for review and submission—eliminating manual admin.
🏢 Business Domain
Employee Experience
🎯 Role
Event Slide Summarisation & Executive Briefing
🔧 Primary Use Case
Captures photos of presentation slides or uploaded slide decks from events, webinars, or internal meetings. Uses OCR and AI summarisation to generate a clear, concise executive summary, highlighting key takeaways, action items, and strategic insights for internal distribution.
🏢 Business Domain
Employee Experience
🎯 Role
Expense Receipt Capture & Claim Automation
🔧 Primary Use Case
Expensr streamlines expense reporting by capturing receipts, extracting key details (vendor, amount, date, category), and auto-populating expense claims in the finance system. Whether it’s a taxi ride, a lunch receipt, or a travel booking, Expensr eliminates manual entry and ensures faster, compliant reimbursements.
🏢 Business Domain
Employee Experience
🎯 Role
Leave Request Management
🔧 Primary Use Case
Agent 309 – Leavr streamlines the process of requesting and tracking employee leave. It captures leave requests via chat or form, validates entitlements against leave policies, logs entries into the HR system, notifies managers, and provides summaries of upcoming absences to help with workforce planning.
An AI agent focused on screening and verifying external partners to ensure compliance and trust.
🏢 Business Domain
Suppliers and Partners
🎯 Role
Supplier & Partner Validation
🔧 Primary Use Case
Conducts due diligence on suppliers and partners using ABN and ASIC lookups, verifies company legitimacy, checks credit risk indicators, and confirms critical business details before onboarding.
Agents focused on ensuring compliance, automating document workflows and structuring internal information.
🏢 Business Domain
Back Office
🎯 Role
Master Services Agreement (MSA) Analysis & Comparison
🔧 Primary Use Case
Analyses and compares customer-provided MSAs against your company’s standard terms. Highlights key differences, recommends negotiation positions, and generates executive summaries and markups for legal and commercial review.
🏢 Business Domain
Back Office
🎯 Role
NDA Analysis & Risk Detection
🔧 Primary Use Case
Compares NDAs provided by customers against company Mutual NDA. Ensures the agreement is mutual, highlights risk clauses, and flags one-sided terms.
🏢 Business Domain
Back Office
🎯 Role
PII Redaction for Documents
🔧 Primary Use Case
Detects and redacts PII, PHI, and PCI data from documents — ensuring sensitive information is removed before storage, sharing, or processing.
🏢 Business Domain
Back Office
🎯 Role
Environmental Data Capture & ESG Reporting
🔧 Primary Use Case
Automates the capture, classification, and reporting of environmental data from unstructured sources such as electricity invoices and waste records. Extracts key metrics like peak/off-peak usage and waste volumes, and feeds insights into ESG dashboards for compliance reporting. Uses Tecala Transformr for intelligent document extraction and workflow automation across construction, infrastructure, and operational environments.
🏢 Business Domain
Back Office
🎯 Role
Proposal & Questionnaire Response Automation
🔧 Primary Use Case
Automates the end-to-end response process for RFPs, RFIs, Due Diligence Questionnaires (DDQs), and security questionnaires. Leverages generative AI, historical submissions, and semantic search to interpret complex prompts, retrieve relevant answers, and generate polished, context-aware responses. Learns from every engagement to continuously improve response quality and speed.
🏢 Business Domain
Back Office
🎯 Role
Document Structuring
🔧 Primary Use Case
Agent 506 – Formatr extracts critical fields from documents such as schedules, certificates, and endorsements. It cleans, structures, and formats the data to match WinBEAT’s import-ready templates, ensuring fast, accurate population of policy information and renewals. Saves brokers hours of rekeying and minimises manual errors.
AI-powered accelerator framework for intelligent document extraction.
🏢 Business Domain
Tecala Transformer
🎯 Role
Intelligent Document Extraction Commander
🔧 Primary Use Case
Leads and orchestrates Team Transformr — a coordinated squad of AI Agents built to automate document and data workflows. Agent 600 oversees the strategy, configuration, and activation of agents across ingestion, enrichment, extraction, validation, and integration workflows. Operates as the control tower for precision automation across the enterprise.
🏢 Business Domain
Tecala Transformer
🎯 Role
Document and Email Intake Automation
🔧 Primary Use Case
Captures and ingests documents, emails, and attachments from various channels into automated processing pipelines. Ensures nothing gets missed at the start of a workflow.
🏢 Business Domain
Tecala Transformer
🎯 Role
Data Pre-Processing & Cleansing
🔧 Primary Use Case
Transforms raw inputs into clean, structured formats using AI classification, renaming, and enrichment techniques. Prepares all data for downstream automation.
🏢 Business Domain
Tecala Transformer
🎯 Role
Intelligent Document Extraction
🔧 Primary Use Case
Uses OCR, IDP and AI to extract critical data points from PDFs, scanned documents, and structured forms.
🏢 Business Domain
Tecala Transformer
🎯 Role
Task Routing
🔧 Primary Use Case
Routes tasks to the right people or bots at the right time using predefined rules and AI prioritisation.
🏢 Business Domain
Tecala Transformer
🎯 Role
Notification & Communications Assistant
🔧 Primary Use Case
Generates updates, alerts, and summaries to keep stakeholders informed throughout workflows.
🏢 Business Domain
Tecala Transformer
🎯 Role
API & System Integration Specialist
🔧 Primary Use Case
Connects data between systems like CRMs, ERPs, and cloud apps to ensure end-to-end visibility.
🏢 Business Domain
Tecala Transformer
🎯 Role
Reporting & Dashboards
🔧 Primary Use Case
Builds real-time, human-readable summaries and dashboards based on extracted and validated data.
🏢 Business Domain
Tecala Transformer
🎯 Role
Process Intelligence & Operational Insight
🔧 Primary Use Case
Scans digital footprints across systems to map, measure, and monitor business processes in real time. Identifies inefficiencies, bottlenecks, and compliance gaps—turning workflows into visual, data-driven narratives that fuel continuous improvement.
The Australian Business Community for all things Automation, Data and AI.
🏢 Business Domain
ADAverse
🎯 Role
ADAverse Commander
🔧 Primary Use Case
Agent 700 is the frontline ambassador of the ADAverse — Australia’s business community for all things Automation, Data, and AI. This agent drives awareness, builds community, and fuels growth across the ADAverse ecosystem: the LinkedIn Community Group, the ADAverse Podcast, and the ADAverse Insider newsletter.
🏢 Business Domain
ADAverse
🎯 Role
ADAverse Insider Coordinator
🔧 Primary Use Case
Agent 701 – Subscribr manages subscriber acquisition and engagement workflows for the ADAverse Insider newsletter. It captures email addresses submitted via the ADAverse landing page, validates and stores them in the CRM, and instantly updates the Smiirl counter to visually celebrate each new subscriber. Operates behind the scenes to ensure every click becomes a connection and every signup fuels the movement.
Master orchestrators of the AI Agent Dream Team. Calls the shots, coordinates workflows, and brings agents together for mission success.
🏢 Business Domain
Mission Control
🎯 Role
AI Agent Orchestrator
🔧 Primary Use Case
Commandr is the master orchestrator — the “Agent of Agents.” It acts as the single point of contact for users to interact with the entire AI Agent Dream Team. When a request comes in, Commandr interprets the intent and activates the appropriate agents (individually or in combination) to get the job done. Perfect for front-end interfaces, natural language queries, or Teams integration.
🏢 Business Domain
Mission Control
🎯 Role
Telemetry & Intelligence Logger
🔧 Primary Use Case
Logr is the eyes and ears of the AI Agent Dream Team. It tracks every mission — capturing who asked what, which agent responded, how long it took, and how much human time was saved. With Logr in the loop, every agent interaction is measurable, traceable, and provably valuable.
🏢 Business Domain
Mission Control
🎯 Role
Credit Usage Tracker
🔧 Primary Use Case
Ledgr tracks customer credit consumption across every interaction with the AI Agent Dream Team. It maintains a real-time ledger of credits allocated, consumed, and remaining — delivering actionable insights, proactive alerts, and usage summaries that keep customers informed, in control, and confident in their investment.
🏢 Business Domain
Mission Control
🎯 Role
Time Savings Intelligence Officer
🔧 Primary Use Case
Chronr calculates the time saved every time an AI Agent Dream Team member completes a task. By comparing agent execution time against estimated human effort, Chronr builds a precise record of productivity gains. These insights fuel dashboards, ROI reports, and conversations that prove the business value of intelligent automation.
🏢 Business Domain
Mission Control
🎯 Role
AI Adoption & Enablement Officer
🔧 Primary Use Case
Enablr helps users adopt and apply the power of the AI Agent Dream Team. From discovering what each agent can do, to educating users on how to use them, and driving real-world adoption across the business — Enablr ensures every team member is confident, capable, and fully activated. Whether through onboarding, nudges, or in-the-moment guidance, Enablr turns curiosity into capability.
🏢 Business Domain
Mission Control
🎯 Role
Task Direction & Security Clearance
🔧 Primary Use Case
Directr acts as the tactical coordinator of the AI Agent Dream Team. It receives incoming task requests, verifies the user’s security clearance, and routes the request to the most suitable AI Agent for execution. With precision targeting and strict access control, Directr ensures every mission is handled by the right operative, securely and efficiently.
Tecala is a trusted partner for mid-market organisations looking to realise the full potential of Agentic Automation and AI. As a UiPath Premier Partner, we bring a proven framework for success, backed by in-house expertise across Automation, Data and AI. Our solutions are delivered with a security-first mindset, ensuring compliance and resilience from day one. With local support teams and national reach, Tecala provides hands-on guidance every step of the way — from strategy to scale.
Mid-market & enterprise automation specialists
Empowering mid-market and enterprise businesses to streamline operations, reduce costs, and drive growth through advanced automation solutions.
Proven framework for Agentic AI success
Achieve AI-driven outcomes faster with Tecala’s structured approach, built to deliver measurable business impact from day one.
UiPath Platinum Partner & Fast Track Partner
Leverage the expertise of a trusted UiPath Platinum and Fast Track Partner to accelerate your agentic automation journey.
In-house Automation, Data and AI team
Our local experts design, deploy, and support tailored solutions to unlock the full potential of automation, data, and AI.
Hands-on Australian support that spans the country and extends worldwide
Get personalised, local support with a global reach, ensuring seamless service wherever you operate.
Loop in your team or Tecala when human input’s needed
Stay in control of automation workflows and effortlessly escalate tasks to your team or our experts when required.
We’ll help you uncover where the real opportunities for automation lie, often in places you wouldn’t expect.
Together, we’ll map how AI, automation, and your people can operate in sync. It’s time to find out where Agentic AI can have the most impact in your organisation.
We create environments where robots work and people thrive. Let’s automate everything that’s ordinary, so you can unleash your extraordinary.
We create environments where robots work and people thrive. Let’s automate everything that’s ordinary, so you can unleash your extraordinary.
Ensure you have high data integrity. It’s the most important foundation for delivering successful digital transformation programs.
Ensure you have high data integrity. It’s the most important foundation for delivering successful digital transformation programs.
AI is the catalyst for delivering magic from data and automation. It augments the potential of your people and your organisation.
AI is the catalyst for delivering magic from data and automation. It augments the potential of your people and your organisation.
If you could deploy an AI Agent tomorrow, what would you ask it to do? Submit either a practical, insightful, or innovative idea for using AI Agents in business, and you could win a KEYBOY™, a professional-grade retro gaming console pre-loaded with over 20,000 classic titles.
We’re seeing another big step in AI innovation with the introduction of autonomous AI agents, and what we’re now calling agentic automation and AI.
Autonomous AI Agents are transforming the way people and organisations work.
In collaboration with our AI partners, Tecala is applying Agentic AI to different
processes and operations in different industries.
