Tecala’s Intelligent Automation Solutions deliver effective ways to streamline your operations and reduce costs. Plus, they release your employees from repetitive, mundane, and inefficient tasks.
By automating repeatable and process-driven tasks into automated workflows, they provide our mid-market clients with the ability to reduce staffing costs, improve process efficiencies, and reduce (and potentially eliminate) human error.
First and foremost, we focus on achievable projects for which the business case is deeply compelling – accounts payable, payroll and HR, contract processing, and employee onboarding and offboarding are great places to start. In all these scenarios, intelligent automation solutions deliver measurable business outcomes in a very short timeframe.
When combined with our data, back-end integration and automation, and artificial intelligence capabilities, your business has access to a range of ready-made and bespoke solutions to meet specific operational challenges.
Our Automation, Data, and AI consultants and analysts work alongside our service and support staff to continually optimise your automation services. Plus, the people using your automation services are supported each day through our locally owned and operated Service Operations Centre.
In this fully-supported environment, your organisation is assured best outcomes from your intelligent automation solutions.
Intelligent Accounts Payable for Nintex K2
With advanced automation capabilities and seamless integration with your existing systems, our Intelligent Accounts Payable solution is designed to streamline your entire AP process, reducing errors, and saving you valuable time and resources.
Intelligent Accounts Payable for Microsoft Power Platform
Tailored specifically to deliver advanced automation functionalities from your Microsoft Power Platform, this solution streamlines your AP process, minimises human errors, and gives your team valuable time back to focus on high-value and strategic tasks.
Tecala Employee Onboarding & Offboarding Solution
Tecala’s Automated Employee Onboarding and Offboarding solutions ensure your new hires enjoy a seamless and efficient introduction to, and exit from, your organisation. With skills shortages creating extreme competition for talent, a well-managed onboarding and offboarding process builds the value of your brand.
We deliver intelligent automation solutions for which the business case is deeply compelling. This ensures your solutions deliver tangible, measurable business outcomes from your investment.
We have a suite of ‘off the shelf’ solutions that support different departments and operations that are ready to go. But we also deliver tailored solutions for business processes that require a custom approach, such as employee onboarding, contract processing, email administration, and many other processes that are essential to the smooth running of your organisation.
Empower your people
Automating repetitive and tedious tasks not only improves efficiency and accuracy, it also enables people to focus on more rewarding parts of their job. Using intelligent automation solutions to automate process-driven tasks and AI to automate data-driven tasks, you allow your people to focus on doing the ‘productive human things’ that add real value.
Deliver exceptional customer experiences
Intelligent automation allows you to develop deeper insight into your customer’s preferences and behaviours while automating the ordering, processing, and delivery of products and services.
Build customer loyalty
Customers who receive consistently satisfying experiences continue to make purchases, and soon become loyal and committed advocates, openly sharing their experiences with colleagues, peers, friends, and family.
Increase capability and capacity – with reduced staff costs
By automating repetitive, time-consuming, or laborious tasks, you build capability and capacity without the need to take on more staff. Plus, your existing team will be able to focus on more valuable activities.
A positive organisational culture
Our automation services are designed to augment human ‘thinking and doing’ in your organisation. We’re not here to remove jobs – but we are here to help you manage the process of changing how people do them. And we’ll support your organisational change management teams as you go through this process.
Reduce risk and ensure business continuity
Bringing offshore helpdesk support and call centres back to Australia is now a viable option as Intelligent Automation solutions are used to streamline customer interactions. This allows you to regain control of your operations and build business resilience.
By embracing a client-centric approach, we partner with you to understand your business and the processes that it relies on. We can then align our intelligent automation solutions with your operational or cultural objectives, to deliver the outcomes you need.
We understand that most mid-sized enterprises need predictability and certainty in their budgeting, and they need to achieve a return on investment within a reasonable time frame.
Therefore, we focus on achievable projects first, for which the business needs are deeply compelling.
If you know you need to automate, but you’re not sure where to start:
If you know you need to automate, and you have ideas on where to start:
Many Australian businesses went through a real-life process stress test in the past year. Mistakes were made, so we share our assessment to ensure your automation journey is successful.
In our digital-first world, we’re under considerable pressure to bring our business processes up to our customer’s highest expectations. Find out how Australian businesses are turning to automation to close the gap.
Australia’s National Disability Insurance Scheme (NDIS) continues to transform the lives of more than half a million Australians with disabilities.
1. Society for Human Resource Management https://www.shrm.org/resourcesandtools/hr-topics/talent-acquisition/pages/dont-underestimate-the-importance-of-effective-onboarding.aspx
