Tecala Intelligent Automation Solutions

Enabling you to scale and grow, while streamlining operations and reducing costs.

Empower your employees, boost productivity, and drive efficiencies with intelligent automation.

Tecala’s Intelligent Automation Solutions deliver effective ways to streamline your operations and reduce costs. Plus, they release your employees from repetitive, mundane, and inefficient tasks.

By automating repeatable and process-driven tasks into automated workflows, they provide our mid-market clients with the ability to reduce staffing costs, improve process efficiencies, and reduce (and potentially eliminate) human error.

First and foremost, we focus on achievable projects for which the business case is deeply compelling – accounts payable, payroll and HR, contract processing, and employee onboarding and offboarding are great places to start. In all these scenarios, intelligent automation solutions deliver measurable business outcomes in a very short timeframe.

When combined with our data, back-end integration and automation, and artificial intelligence capabilities, your business has access to a range of ready-made and bespoke solutions to meet specific operational challenges.

Our Automation, Data, and AI consultants and analysts work alongside our service and support staff to continually optimise your automation services. Plus, the people using your automation services are supported each day through our locally owned and operated Service Operations Centre.

In this fully-supported environment, your organisation is assured best outcomes from your intelligent automation solutions.

Our Intelligent Automation Solutions

Intelligent Accounts Payable Automation

Tecala’s Accounts Payable solution weaves together market-leading technologies from ABBYY’s document capture and optical character recognition solution, K2’s low-code application development platform, and UiPath’s robotic process automation software.

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Intelligent Accounts Payable for Nintex K2

With advanced automation capabilities and seamless integration with your existing systems, our Intelligent Accounts Payable solution is designed to streamline your entire AP process, reducing errors, and saving you valuable time and resources.

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Intelligent Accounts Payable for Microsoft Power Platform

Tailored specifically to deliver advanced automation functionalities from your Microsoft Power Platform, this solution streamlines your AP process, minimises human errors, and gives your team valuable time back to focus on high-value and strategic tasks.

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Tecala Employee Onboarding & Offboarding Solution

Tecala’s Automated Employee Onboarding and Offboarding solutions ensure your new hires enjoy a seamless and efficient introduction to, and exit from, your organisation. With skills shortages creating extreme competition for talent, a well-managed onboarding and offboarding process builds the value of your brand.

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Tecala’s Intelligent Automation Solutions ensure you get the right level of automation for your organisation.

We deliver intelligent automation solutions for which the business case is deeply compelling. This ensures your solutions deliver tangible, measurable business outcomes from your investment.

We have a suite of ‘off the shelf’ solutions that support different departments and operations that are ready to go. But we also deliver tailored solutions for business processes that require a custom approach, such as employee onboarding, contract processing, email administration, and many other processes that are essential to the smooth running of your organisation.

Empower your people

Automating repetitive and tedious tasks not only improves efficiency and accuracy, it also enables people to focus on more rewarding parts of their job. Using intelligent automation solutions to automate process-driven tasks and AI to automate data-driven tasks, you allow your people to focus on doing the ‘productive human things’ that add real value.

Deliver exceptional customer experiences

Intelligent automation allows you to develop deeper insight into your customer’s preferences and behaviours while automating the ordering, processing, and delivery of products and services.

Build customer loyalty

Customers who receive consistently satisfying experiences continue to make purchases, and soon become loyal and committed advocates, openly sharing their experiences with colleagues, peers, friends, and family.

Increase capability and capacity – with reduced staff costs

By automating repetitive, time-consuming, or laborious tasks, you build capability and capacity without the need to take on more staff. Plus, your existing team will be able to focus on more valuable activities.

A positive organisational culture

Our automation services are designed to augment human ‘thinking and doing’ in your organisation. We’re not here to remove jobs – but we are here to help you manage the process of changing how people do them. And we’ll support your organisational change management teams as you go through this process.

Reduce risk and ensure business continuity

Bringing offshore helpdesk support and call centres back to Australia is now a viable option as Intelligent Automation solutions are used to streamline customer interactions. This allows you to regain control of your operations and build business resilience.

Decide which Intelligent Automation Solutions are right for your organisation.

By embracing a client-centric approach, we partner with you to understand your business and the processes that it relies on. We can then align our intelligent automation solutions with your operational or cultural objectives, to deliver the outcomes you need.

We understand that most mid-sized enterprises need predictability and certainty in their budgeting, and they need to achieve a return on investment within a reasonable time frame.

Therefore, we focus on achievable projects first, for which the business needs are deeply compelling.

If you know you need to automate, but you’re not sure where to start:

Art of the Possible Session

If you know you need to automate, and you have ideas on where to start:

Automation Evaluation



Why and how Intelligent Automation can benefit medium-sized businesses

Many Australian businesses went through a real-life process stress test in the past year. Mistakes were made, so we share our assessment to ensure your automation journey is successful.



Unleash twice the smarts to uplift your processes

In our digital-first world, we’re under considerable pressure to bring our business processes up to our customer’s highest expectations. Find out how Australian businesses are turning to automation to close the gap.


Case study

AI-powered automation speeds up NDIS claims process

Australia’s National Disability Insurance Scheme (NDIS) continues to transform the lives of more than half a million Australians with disabilities.

Frequently Asked Questions

What are some examples of intelligent automation solutions?

  1. Tecala’s Intelligent Accounts Payable for Nintex K2 and our Mobile Solutions for Legal, Health and Safety, and Rescue are good examples of Intelligent Automation solutions.
  2. We leverage AI, machine learning, and robotic process automation (RPA) in our intelligent automation solutions to streamline your accounts payable and invoice processing. By automatically capturing, extracting, and validating data in your invoices and other documents, you can virtually eliminate manual data entry errors and reduce processing times.
  3. The advanced algorithms inherent in AI can classify invoices, route them for approval, and match them with corresponding purchase orders or contracts. Back end integration integrates with existing ERP systems enabling seamless data exchange and reconciliation.

What’s an example of a business process that can be automated?

  1. Automating your employee onboarding and offboarding process is one of the most effective uses of intelligent automation. 69% of employees are more likely to stay with an organisation for at least three years if they’ve had a positive onboarding experience1. Therefore, making it a smooth and effortless experience goes a long way to building a strong brand and a loyal and committed workforce.
  2. With skills shortages creating extreme competition for talent, a well-managed onboarding and offboarding process that flows into the effective management of IT services, is the best place to start with intelligent ‘experience’ automation.

1. Society for Human Resource Management

How can I implement intelligent business practices?

  1. Intelligent automation solutions, delivered in a co-ordinated way, as part of a Strategic Technology Roadmap are an effective way to develop an intelligent business.
  2. Most organisations are well along the path of their digital transformation journey. The ultimate destination of this journey is an intelligent business practice where key processes and operations are optimised to drive performance, profitability, and growth.
  3. By connecting your people with data, so data can be transformed into insight, we enable a culture of smarter decision making. Intelligent automation eliminates errors, achieves incredible efficiencies, and relieves your people from repetitive, mundane, and low-value activities.
  4. Taken a step further, artificial intelligence augments the potential of every person in your organisation. What’s driving all these transformational programs is Intelligent Business Practices. This is why Tecala has developed a highly skilled and expert team of automation experts inhouse, so we can enable our clients to drive innovation and automation where they need it most.