Tecala provides leading edge technology and solutions to mid-market companies across Australia, with offices in all the major centres.
We’re very much aware of the need for localised services and support in an industry that requires rapid response to IT issues and seamless delivery of physical solutions and virtual services.
For our Melbourne clients, we have a local team of Melbourne-based Account Executives, Senior Technology Consultants and Service Delivery Managers. Providing a range of managed IT services, they work between our East Melbourne office and your premises, so they’re always on hand to keep your business running at optimal performance.
Australian-owned and managed IT Support and Service Desk. 24/7 IT support from local experts that you can trust.
Australian-owned and managed IT Support and Service Desk. 24/7 IT support from local experts that you can trust.
Optimise your operations in the modern workplace. Application and device management as a service for your Australian organisation.
Optimise your operations in the modern workplace. Application and device management as a service for your Australian organisation.
Bring your IT infrastructure to life. With Tecala you can manage, modernise, and transform your IT infrastructure environment.
Bring your IT infrastructure to life. With Tecala you can manage, modernise, and transform your IT infrastructure environment.
Get your IT infrastructure and services in lockstep with your evolving business needs. From your datacentre to a mix of cloud servers, IT infrastructure is everywhere and management of it is critical for driving business outcomes.
Our flexible management models allow you to comfortably hand over as much, or as little, of your infrastructure and network management requirements as you need.
All our Melbourne and Victoria-based clients are supported from our 100% Australian-owned and operated Service Operations Centre (SOC). This is a world-class IT service and support facility that delivers 24/7 support, with the quickest response times, and the highest resolution numbers in Australia.
It’s this local presence and national reach that enables our NPS scores to be consistently above the industry average. And it’s this ongoing market-leading performance that has placed us in the Top-50 MSPs in Channel Futures’ MSP 501 Global Rankings, and their No.1 Mid-Market MSP for two years running.
We use our Technology Capabilities Assessment to engage directly with you and your teams, to measure how well your existing ICT solutions, services and platforms are meeting your business objectives.
Once we fully understand your business dynamics we’ll provide recommendations on the solutions and long-term strategies you need to ensure your people and business enjoy the very best experiences from your IT platforms, services and applications.
Driving profitability, performance and growth post-COVID will depend on your ability to align technology with your business vision. Technology will be your most powerful instrument for change, if this alignment is done effectively.
Two innovative Tecala customers reaped immediate benefits from a strategic technology roadmap and are now more resilient and better placed to change and grow.
