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Optimise your operations in the modern workplace with unified endpoint management.
Tecala’s unified endpoint management services are designed to put you and your team in control of your application and mobile device management programmes.
With a more distributed workforce needing to access an ever-broadening range of devices and applications, it’s important to have an effective unified endpoint management system in place. This will enable your team to manage your applications, devices, and overall IT services much more efficiently.
Many of our clients don’t have the internal knowledge, capabilities, or capacity to keep IT in lockstep with the rate of innovation in the industry today. What they need is a well-managed service that provides them with the applications, devices and services they need, and the freedom and flexibility to scale these services up or down, depending on the rhythm of the business.
Tecala takes a Modern Management approach to this challenge. We’ll partner with you to implement strategies that will manage your endpoints in a consistent and unified way, with effective security built in as default.
Leveraging the leading Endpoint Management Platforms, we maintain, manage, and deploy all your devices and applications. This service is delivered by our service and support staff in our Service Operations Centre, so you’re assured of a seamless, end-to-end, and perfectly coordinated experience.
Australian-owned and managed IT Support and Service Desk. 24/7 IT support from local experts that you can trust.
Australian-owned and managed IT Support and Service Desk. 24/7 IT support from local experts that you can trust.
Optimise your operations in the modern workplace. Application and device management as a service for your Australian organisation.
Optimise your operations in the modern workplace. Application and device management as a service for your Australian organisation.
Tecala is an award-winning Managed Service Provider (MSP) in Australia
Effective unified endpoint management to ensure security throughout your organisation.
Tecala will manage your entire application and device ecosystem, from your in-office desktops to your mobile fleet. This includes managing your user profiles to ensure your teams can access their data and services regardless of location. It also ensures the integrity of your data by managing your restriction and certificate profiles.
With applications requiring continual updates and patching to ensure security and efficacy, we’ll deploy, configure, and protect your organisation-specific applications throughout all your devices to establish complete control of your IT services ecosystem.
In our Modern Management environment, this happens through automated enrolment and configuration, using a single identity, via Mobile Device Management (MDM) and associated modern tooling.
Because you’re managing a more distributed workforce, being able to deploy, manage and protect the devices and applications your team rely on is essential. Rather than this becoming a huge cost and management burden, Tecala’s Managed Services team will optimise your application and device ecosystem, without the capital and expense of installing and managing your own internal operations.
Extend your reach to optimise end-user experiences
We partner with you and your team, so you maintain a firm grip on application deployment, including ubiquitous endpoint management tooling. Our service is tailored to meet your specific needs. Enabling the IT management team to coordinate remotely will save the team many hours of administration, and vastly improve the individual end user experiences.
Effective and unified endpoint management
Supported by our Australia-based Service Operation Centre, that is owned and operated by Tecala, your diverse portfolio of devices, applications, operating systems, and security protocols are all actively managed and optimised.
Proactive and pre-emptive
With the right management and policies, you can often avoid endpoint security problems before they appear or impact your business.
Our Mobile Device Management (MDM) service protects all the devices being used by your team, to ensure they remain connected and high functioning.
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Empowered people enjoying great experiences
Your people enjoy a consistent and seamless experience with their applications and devices. Deployments are managed effectively, and updates taken care of in the background.
Security by default
Our multi-pronged, leading cyber security strategy adopts a Zero Trust mindset across the board. Endpoint detection and response (EDR) and extended detection and response (XDR) are also delivered, along with human-empowered managed threat hunting and intelligence.
Onsite support when you need it
In addition to remote support and an online ICT service desk, our managed IT support services capability can easily extend to your onsite locations.
We use our Technology Capabilities Assessment to engage directly with you and your teams, to measure how well your existing ICT solutions, services and platforms are meeting your business objectives.
Once we fully understand your business dynamics we’ll provide recommendations on the solutions and long-term strategies you need to ensure your people and business enjoy the very best experiences from your IT platforms, services and applications.
This white paper explains the importance of embracing a people-first approach to IT with a modern, dynamic and distributed workplace.
The 3 Game-Changing management and technology initiatives that will drive your continuous innovation and growth.
