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Create your foundation for efficient, streamlined, and optimised business processes.
Tecala’s Intelligent Backend Integration and Automation connects your disparate and siloed operations in your business. It’s an API-based approach to integrate cloud and on-premise systems and applications to exchange data and implement business workflows.
Our backend integration service delivers a holistic view of your business operations, empowers your employees through the integration of their user experiences, and delivers much more accurate data from which better and faster decisions can be made.
Our Backend Integration and Automation services are delivered as part of our Intelligent Automation as a Service (IAaaS) – a fully managed automation solution that’s delivered through an incremental, consumption-based model.
Developed specially for the mid-market, this model allows you to align your automation projects with your overall strategic goals, so each project we deliver can be attached to a specific outcome and deliver a pre-defined ROI.
When combined with our robotic process automation and artificial intelligence services, with our backend integration, your business has access to an end-to-end automation solution that will scale, grow, and respond to the rhythm of your business operations.
One of the key technology trends in recent years is the proliferation of applications and systems to enable higher productivity. These have been developed to drive performance, but their lack of integration is now causing headaches.
Tecala’s Backend Integration and Automation integrates cloud and on-premise systems and applications to exchange data and implement business workflows. Also known as ‘unattended’ or ‘workload’ automation, it uses application programming interfaces (APIs) to automate specifically defined, high-capacity transactions.
Our team of automation specialists work alongside Tecala’s Consultancy and Advisory team and Cloud Services team. Having local teams of experts on hand allows you to bring the right people in when you need them, augmenting the capability and capacity of your existing teams.
Whether you’ve already started your migration from on-premises to the cloud, or if you’re yet to begin your journey, we’ll begin with an assessment of your business processes and operations, your workloads, existing data management and storage platforms, and data processing protocols. This gives us a clear picture of where and how your data is stored and how it’s used.
We then identify the top three high-return projects for your business and provide you with a plan to deliver these in an incremental way. Whether we start with smaller projects or organisation-wide projects tied to broader strategic goals, we’ll break our activities into incremental stages, so you get early, predictable, and measurable returns on your investments.
Our goal is to deliver the right integration and automation services to optimise your business processes so you can be productive and competitive.
With the streamlining of repetitive business processes now becoming essential to drive efficiencies and profitability, our automation services are a relatively simple place to start because they bring together front-end and back-end automation to deliver an end-to-end, holistic approach to automation stretching from the user interface to the back office.
Improve your business performance
By connecting your critical back-end functions, you close the gap between siloed operations. This allows you to automate workflows across the variety of applications, platforms, and systems your teams are using day-to-day.
Ensure simplicity and efficacy
Integrating backend systems can be a complex challenge, often resulting in integrations that resemble a bowl of spaghetti. We add clarity, simplicity, and confidence to the process, giving you the most effective outcome.
Generate competitive advantage
Backend integration gives you structured accurate data, from which you can take actionable insights to make data-driven ‘smart’ decisions. This process of real-time learning enables faster, smarter decision making giving your business a genuine competitive advantage.
Drive efficiency and productivity
With workflows triggered in the background, based on your daily events, you’ll accelerate the automation of high-volume, repetitive tasks without lifting a finger. This allows you to scale your business without increasing staff costs and quickly respond to market opportunities.
Optimise your service to maximise ROIs
We continually define, streamline, manage, and monitor your back-end functions to ensure your business is operating at optimal performance. Our incremental, consumption-based model responds to the rhythm of your business.
We deliver performance efficiencies you can measure
Automating mundane, repetitive, and tedious tasks not only provides efficiency and accuracy, it also enables your teams to focus on more valuable, profitable, and rewarding parts of their job. This builds employee satisfaction as well as profitability.
Business process automation is a long-term strategy. In a short 30-minute discussion, we’ll assess where you are on your journey and identify the key areas for intelligent automation services in your business that will streamline processes, drive efficiencies, and improve profitability.
Many Australian businesses went through a real-life process stress test in the past year. Mistakes were made, so we share our assessment to ensure your automation journey is successful.
In our digital-first world, we’re under considerable pressure to bring our business processes up to our customer’s highest expectations. Find out how Australian businesses are turning to automation to close the gap.
