Enter the exciting era of retail technology, where shopping comes alive and the omnichannel experience thrives.

Technology has transformed retail shopping experiences and Tecala takes you there.

Our retail IT solutions help clients improve their efficiencies and deliver seamless customer experiences across all channels – from the shopfront to a mobile app. It all begins with a personalised retail IT consulting session to identify your specific business needs and objectives.

Take charge of changes

The retail sector can be very seasonal and require varied IT resources during peak or slow periods.

Tecala’s managed service solutions ensures you get the right amount of resources when you need them, which is vital in today’s fast-paced retail environment.

Don’t get caught out by seasonality. Smart retailers are using more ICT retail technology options to sell online and through multiple channels to market, and we work with clients to enable these omnichannel experiences.

Tecala’s flexible communication services allows retailers to take advantage of pop up sites, and agile site moves to meet the needs of their customers. We are your true digital partners, providing retail IT support and solutions to suit the way you engage and delight your customers.

Unify the customer experience

With omnichannel on the rise, it is important and invaluable to have good visibility of a customer once they have purchased a product.

Innovative retailers are using a range of retail industry IT solutions from mobile apps to digital signage and visualization systems to deliver a unique customer experience and win the sale.

Retail, like other industries, has challenges with equipment, including point-of-sale equipment and other forms of sales transaction platforms.

In addition, supply chain databases and cloud retail solutions must keep up with the omnichannel to ensure stock is accurately tracked at every point along the journey.

Talk to Tecala today about delivering a new and exciting shopping experience using through the right IT retail solutions.

Our solutions

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18th Sep

Advanced MDR Capabilities

At Tecala, we configure automation, data and AI technology into innovative solutions that empower your people and supercharge your business.

Advanced MDR Capabilities

At Tecala, we configure automation, data and AI technology into innovative solutions that empower your people and supercharge your business.

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31st Jul

Your Copilot. Your Way.

At Tecala, we configure automation, data and AI technology into innovative solutions that empower your people and supercharge your business.

Your Copilot. Your Way.

At Tecala, we configure automation, data and AI technology into innovative solutions that empower your people and supercharge your business.

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30th Mar

AI-Powered Solutions

Tecala’s AI-Powered Solutions are designed to empower your people. Combining automation, data, and AI services in a safe, secure, and effective way, our solutions are geared towards the specific needs of mid-market organisations.

AI-Powered Solutions

Tecala’s AI-Powered Solutions are designed to empower your people. Combining automation, data, and AI services in a safe, secure, and effective way, our solutions are geared towards the specific needs of mid-market organisations.

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30th Mar

Intelligent Automation Solutions

Tecala’s Intelligent Automation Solutions deliver effective ways to streamline your operations and reduce costs. Plus, they release your employees from repetitive, mundane, and inefficient tasks. Empower your employees, boost productivity, and drive efficiencies with intelligent automation.

Intelligent Automation Solutions

Tecala’s Intelligent Automation Solutions deliver effective ways to streamline your operations and reduce costs. Plus, they release your employees from repetitive, mundane, and inefficient tasks. Empower your employees, boost productivity, and drive efficiencies with intelligent automation.

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30th Mar

Mobile Solutions

Tecala’s Mobile solutions are developed to support your teams in mobile work environments, and rural and remote locations. Harnessing automation, data, and AI to deliver rich and interactive mobile experiences.

Mobile Solutions

Tecala’s Mobile solutions are developed to support your teams in mobile work environments, and rural and remote locations. Harnessing automation, data, and AI to deliver rich and interactive mobile experiences.

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30th Mar

Conversational Chatbots

We develop conversational chatbots to improve your customer experiences by delivering a first point of contact for routine enquiries. They also assist internal employee as they seek quick and convenient answers to HR, IT support, or payroll enquiries.

Conversational Chatbots

We develop conversational chatbots to improve your customer experiences by delivering a first point of contact for routine enquiries. They also assist internal employee as they seek quick and convenient answers to HR, IT support, or payroll enquiries.

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29th Jan

Digital Transformation

Develop a plan for the pace of digital. Tecala drives digital transformation programs with a complete vision for change.

Digital Transformation

Develop a plan for the pace of digital. Tecala drives digital transformation programs with a complete vision for change.

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29th Jan

Technology Procurement

Put an end to time consuming IT procurement. Streamline your supply chain with Tecala.

Technology Procurement

Put an end to time consuming IT procurement. Streamline your supply chain with Tecala.

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29th Jan

Emerging Technologies

New technology with a business focus. Discover how emerging technology options can give you the edge.

Emerging Technologies

New technology with a business focus. Discover how emerging technology options can give you the edge.

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Book a Technology Capability Assessment

Why you shouldn’t miss this session

We use our Technology Capabilities Assessment to engage directly with you and your teams, to measure how well your existing ICT solutions, services and platforms are meeting your business objectives.

Once we fully understand your business dynamics we’ll provide recommendations on the solutions and long-term strategies you need to ensure your people and business enjoy the very best experiences from your IT platforms, services and applications.

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white paper

The 8 essential elements of the Modern Workplace

This white paper explains the importance of embracing a people-first approach to IT with a modern, dynamic and distributed workplace.

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blog

Empowering people to achieve greater outcomes through IT

Why a people-first approach to technology and the experience it delivers is so important to modern dynamic businesses.