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CLIENT STORIEs

We’re driven by success. Yours.

See how our crafted service solutions have deeply improved the way our clients work.

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Superannuation
14th Mar

HESTA

HESTA’s senior management took the decision to undertake a strategic review of the organisation’s entire information technology strategy. The goal was to ensure that the resources in place could not only support current operations, but also scale to meet future demands.

HESTA

HESTA’s senior management took the decision to undertake a strategic review of the organisation’s entire information technology strategy. The goal was to ensure that the resources in place could not only support current operations, but also scale to meet future demands.

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Not for Profit
15th Feb

LifeFlight

In the fewer than six months since its launch, LifeFlight’s new mission system has processed more than 2000 missions. For LifeFlight crew, it used to take half an hour to finalise each mission’s information across various systems. With the Jigx mobile app, it can take as little as a minute after returning back to base.

LifeFlight

In the fewer than six months since its launch, LifeFlight’s new mission system has processed more than 2000 missions. For LifeFlight crew, it used to take half an hour to finalise each mission’s information across various systems. With the Jigx mobile app, it can take as little as a minute after returning back to base.

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Financial Services
9th Feb

DKG

A leading provider of innovative insurance products and services, DKG Insurance Brokers chose to adopt an automation-first mindset during 2020. Their goals? To create exceptional customer experiences and opportunities for their employees; and build a more competitive, future-ready business.

DKG

A leading provider of innovative insurance products and services, DKG Insurance Brokers chose to adopt an automation-first mindset during 2020. Their goals? To create exceptional customer experiences and opportunities for their employees; and build a more competitive, future-ready business.

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Financial Services
9th Feb

Steadfast Underwriting Agencies

Brokers end up spending up to three-quarters of their day re-keying information between emails, spreadsheets, and other systems. Robotic process automation (RPA) is a key antidote to this issue.

Steadfast Underwriting Agencies

Brokers end up spending up to three-quarters of their day re-keying information between emails, spreadsheets, and other systems. Robotic process automation (RPA) is a key antidote to this issue.

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Professional Services
6th Feb

Coates

Coates, Australia’s leading equipment solutions provider, partnered with Tecala to build an intelligent automation solution that could relieve its accounts payable (AP) team from being buried under the mountain of invoices that were coming in daily from over 4,000 suppliers.

Coates

Coates, Australia’s leading equipment solutions provider, partnered with Tecala to build an intelligent automation solution that could relieve its accounts payable (AP) team from being buried under the mountain of invoices that were coming in daily from over 4,000 suppliers.

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Legal Services
6th Dec

Shine Lawyers

As a firm focused on cutting legal complexity, Shine Lawyers wanted to simplify its client on-boarding process. As a firm focused on cutting legal complexity, Shine wanted to simplify its client on-boarding process.

Shine Lawyers

As a firm focused on cutting legal complexity, Shine Lawyers wanted to simplify its client on-boarding process. As a firm focused on cutting legal complexity, Shine wanted to simplify its client on-boarding process.

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Education
8th Nov

Greenwich College

An AI-powered bot unlocks productivity gains and future-proofsone of Australia’s largest private tertiary education providers to help process enrolment applications within 24 hours of receiving them.

Greenwich College

An AI-powered bot unlocks productivity gains and future-proofsone of Australia’s largest private tertiary education providers to help process enrolment applications within 24 hours of receiving them.

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Financial Services
13th Oct

My Plan Manager Group

Tecala, an Australian, award-winning technology services provider, partnered with My Plan Manager to create and implement the Automated Claims Experience (ACE) platform incorporating the UiPath AI-powered automation solution.

My Plan Manager Group

Tecala, an Australian, award-winning technology services provider, partnered with My Plan Manager to create and implement the Automated Claims Experience (ACE) platform incorporating the UiPath AI-powered automation solution.

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Professional Services
6th Jun

Ethos Urban

Responsive support, broad technology domain experience and strategic excellence prove a powerful combination in setting Ethos Urban up to serve its staff and high-profile national clientele.

Ethos Urban

Responsive support, broad technology domain experience and strategic excellence prove a powerful combination in setting Ethos Urban up to serve its staff and high-profile national clientele.

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Not for Profit
31st May

RFW

Professional support and secure cloud-based systems come together seamlessly to power services that help thousands of country kids nationally every year.

RFW

Professional support and secure cloud-based systems come together seamlessly to power services that help thousands of country kids nationally every year.

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Financial Services
21st Apr

My Plan Manager

Supporting a hybrid workforce environment and empowering those with a disability to lead active lives in their communities, Tecala provides My Plan Manager with a winning combination of technology services, to help build an inclusive Australia and take the stress out of the NDIS.

My Plan Manager

Supporting a hybrid workforce environment and empowering those with a disability to lead active lives in their communities, Tecala provides My Plan Manager with a winning combination of technology services, to help build an inclusive Australia and take the stress out of the NDIS.

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Not for Profit
28th Mar

Opera Australia

Transitioning to a three-year managed services contract with Tecala has reinforced Opera Australia’s technical capabilities and ensured the arts organisation’s survival through the upheaval of the pandemic.

Opera Australia

Transitioning to a three-year managed services contract with Tecala has reinforced Opera Australia’s technical capabilities and ensured the arts organisation’s survival through the upheaval of the pandemic.

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Professional Services
28th Mar

CXC

Tecala facilitates CXC’s IT transformation journey by optimising its technology environment and user experience.

CXC

Tecala facilitates CXC’s IT transformation journey by optimising its technology environment and user experience.

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Financial Services
12th Oct

NobleOak

To ensure key systems, applications, and network links are fully operational at all times, NobleOak engaged the services of Tecala.

NobleOak

To ensure key systems, applications, and network links are fully operational at all times, NobleOak engaged the services of Tecala.

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Not for Profit
18th Jan

Feel The Magic

Empowering team productivity and efficiency, Tecala transforms Feel the Magic’s IT infrastructure through transitions to Office 365 and Teams’ cloud-based environments.

Feel The Magic

Empowering team productivity and efficiency, Tecala transforms Feel the Magic’s IT infrastructure through transitions to Office 365 and Teams’ cloud-based environments.

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Not for Profit
16th Oct

NBCF

Transitioning to a remote workforce in just two days: Digital lessons from the National Breast Cancer Foundation.

NBCF

Transitioning to a remote workforce in just two days: Digital lessons from the National Breast Cancer Foundation.

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Superannuation
28th Jan

HESTA

Our strong leadership qualities, experience, and capabilities ensure seamless experiences for Hesta’s team.

HESTA

Our strong leadership qualities, experience, and capabilities ensure seamless experiences for Hesta’s team.

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Scentia

Education
7th Jan

Scentia

Our Cloud Services and Managed Services team enabled Scentia to truly embrace the IT as a Service model.

Scentia

Our Cloud Services and Managed Services team enabled Scentia to truly embrace the IT as a Service model.

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